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West Covina Nissan
West Covina, CA
312 Reviews
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Showing 312 reviews
September 02, 2020
Service was great , apt was pre-scheduled and wait time was reasonable. I was also updated on what additional work i needed to have done. I have been working with Felipe for years and he is the best! was reasonable. I was also updated on what additional work i needed to have done. I have been working with Felipe for years and he is the best! More
by breathevml
Employees Worked With
Felipe
August 30, 2020
Always fast and friendly service. Answers all of our questions and concerns and always fixes the issues we run into with our car. Always calls when ready, doesn’t make us wait questions and concerns and always fixes the issues we run into with our car. Always calls when ready, doesn’t make us wait More
by destinyviolette
Employees Worked With
Nayla Froussine, Ricardo Encarnacion, Adam Sukkar, Jeanette Maciel, Joe Maya, Sunny Kang, Tim Alhalabi, Max Awale, James Lugan
August 28, 2020
Very pleased with the service that was done to my car. Andy Santana was very helpful. Great customer service! I also recommended someone else for their car maintenance and he also was extremely satisfi Andy Santana was very helpful. Great customer service! I also recommended someone else for their car maintenance and he also was extremely satisfied with the service. More
by Gisela Chavez
Employees Worked With
Andy Santana
August 10, 2020
I always get excellent service from Andy. Only issue is they didn't have the oil i asked for. They put a different oil and I needed something heavier. I wasn't told that they didn't have synthetic 20/60 t they didn't have the oil i asked for. They put a different oil and I needed something heavier. I wasn't told that they didn't have synthetic 20/60 they put in 10/30. I wasn't told until I i signed the paperwork. I don't think it matters though but I always get excellent service otherwise More
by Elninobazan
Employees Worked With
Andy
August 09, 2020
Didn’t received what I was promised and didn’t received the results of multi point inspection even though I requested it from associate he just ignored me a couple of times the results of multi point inspection even though I requested it from associate he just ignored me a couple of times More
by Georgecorrea26
Employees Worked With
Felipe
August 02, 2020
Yessi had great customer service and helped me get my altima serviced quickly. I will continue to set up services with her since she was friendly and did not try to upset me re8pairs that I don't need. altima serviced quickly. I will continue to set up services with her since she was friendly and did not try to upset me re8pairs that I don't need. More
by PRISCILLA
Employees Worked With
yessi perez
July 17, 2020
Yessi Perez was very professional, nice and gave me excellent service. The shuttle took me back and forth in a timely manner. I always take my two Nissan's there. Pricing is very competitive. Courtesy excellent service. The shuttle took me back and forth in a timely manner. I always take my two Nissan's there. Pricing is very competitive. Courtesy staff. More
by trnrcham
Employees Worked With
Yessi Perez
July 02, 2020
They reminded me when service was due . When I arrived they promptly toke my car to be serviced. The waiting while the car was serviced wasn’t too Iong. they promptly toke my car to be serviced. The waiting while the car was serviced wasn’t too Iong. More
by vicky.burke
Employees Worked With
Christian Solis
July 02, 2020
I just had my first service experience at West Covina Nissan. I must say it was an excellent experience. Erica and Matt took great care of me. They kept me informed and were courteous and respectful. Nissan. I must say it was an excellent experience. Erica and Matt took great care of me. They kept me informed and were courteous and respectful. More
by david
Employees Worked With
Anthony, Sam in Sales and Carmen & Michael at sales desk
