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West Covina Nissan

West Covina, CA

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rated
312 Reviews

205 N Citrus St

West Covina, CA

91791

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Showing 312 reviews

May 21, 2021

Just got my new versa. The staff are friendly and competent. I was able to drive my new car off the lot in less than two hours. Thanks Mariella and Armando. More

by Walter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariella, Armando, Edward.
May 25, 2021 -

West Covina Nissan responded

We are incredibly grateful that you took the time to leave us this review. West Covina Nissan values customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

May 19, 2021

We purchased a car and we have used the service department. Everyone has been wonderful. Billy and Ying made everything run smooth. Couldn't ask for a better experience! More

by Ozzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy, Tim Alhalabi
May 21, 2021 -

West Covina Nissan responded

Hi Ozzy, We are glad you were treated so great here. Here at West Covina Nissan, we make sure to put our customer's needs first. We look forward to seeing you again!

May 16, 2021

It’s a great place to take your vehicle for any service needs they always do a great job and leave your car ready for the road. More

by bailoncooks88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil
May 16, 2021 -

bailoncooks88 responded

It’s a great place to take your vehicle for any service needs they always do a great job and leave your car ready for the road.

April 30, 2021

Got an excellent deal on a used Kia Rio Hatchback with very low mileage. Thanks West Covina Nissan for a stellar experience! You're the best! More

by Sky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Park
May 01, 2021 -

West Covina Nissan responded

Thanks for sharing your kind words! We're excited that you had an amazing experience with us! We appreciate the 5-stars and we'll look forward to serving you again.

April 15, 2021

Great work done fast friendly atmosphere I always prefer this dealership overall others even though I have other choices hope you guys keep working like this for years to come I apréciate it More

by My ride 1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy service department
Apr 16, 2021 -

West Covina Nissan responded

Hi My Ride 1987, We are glad you were treated so great here. Here at West Covina Nissan, we make sure to put our customer's needs first. We look forward to seeing you again!

April 14, 2021

Great Service. The service master technician examined vehicle. Oil leak from valve cover gasket. Service advisor was able to give full report on the vehicle. Less than 1 hour. More

by Samuel.singh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kalil
Apr 15, 2021 -

West Covina Nissan responded

We are incredibly grateful that you took the time to leave us this review. West Covina Nissan values customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

April 01, 2021

I normally feel like Im going to be overpriced every time I go but this time I really felt like they gave me a great deal for services.!! More

by TIffany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Apr 03, 2021 -

West Covina Nissan responded

Thanks for sharing your kind words! We're excited that you had an amazing experience with us! We appreciate the 5-stars and we'll look forward to serving you again.

March 21, 2021

Great and friendly people, they know what they are doing.excellent service.thanks West Covina Nissan.thanks for everything.West Covina Nissan you are the best. More

by Khodermahmoudzahra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert shaher, Sunny Kang
Mar 22, 2021 -

West Covina Nissan responded

Hi Khodermahmoudzahra, We are glad you were treated so great here. Here at West Covina Nissan, we make sure to put our customer's needs first. We look forward to seeing you again!

March 03, 2021

I did buy my current pre-owned vehicle 1 month ago, first I went there with cash and state grant so it’s basically a cash deal, what they did was really weird, they did run my credit score report causing a ( More

by Hani Amin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert
Mar 04, 2021 -

West Covina Nissan responded

Hello Hani Amin, We are sad to hear that you did not have the best experience at West Covina Nissan. It's important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue. If you give us a chance, we would like to make this right and hope you will al low us to speak with you to discuss the situation.

Mar 05, 2021 -

Hani Amin responded

What you going to say? Give me call if you are serious about that, you have my phone number on file! Update: it's March 22, 2021 and yet no contact nor corrective action from Nissan West Covina!! The Incident will be reported to Nissan North America

February 17, 2021

Went for a service with out appointment and received a great and fast service thanks to Yessi’s help (great attitude) and great customer service! More

by Jose l. Avila
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yessi
Feb 18, 2021 -

West Covina Nissan responded

We are incredibly grateful that you took the time to leave us this review. West Covina Nissan values customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.