West Covina Nissan
West Covina, CA
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Best advisor so far Rolando my advisor gave such great service he answered all my questions and made me feel very welcomed.For my first service i was charged not knowing Rolando my advisor gave such great service he answered all my questions and made me feel very welcomed.For my first service i was charged not knowing i had a maintenance plan but he gave me more information about it and even found out i could do my service at another dealer but with the service provided this time i think i will keep coming here instead. More
No pressure with service This was my first time bringing my car in for a routine oil change. (normally my husband does it). I did not feel any pressure to have more work done This was my first time bringing my car in for a routine oil change. (normally my husband does it). I did not feel any pressure to have more work done to my car. Ed was very courteous as well. More
Going above and beyond! My original plans was to purchase a car via my credit union, and they let me drive off the lot with my new car with a understanding that I’ll get appr My original plans was to purchase a car via my credit union, and they let me drive off the lot with my new car with a understanding that I’ll get approval from my credit union. After about 5 days with me communicating with my credit union and no return calls or emails. I decided to go back to the dealer thinking I have to give my car back. The manager of finance came in ran my numbers and got me approved fast. They told me what my rate was and payments and I agreed. That added in extras and I couldn’t be happier with my decision to come here. Thank you all again that went out the way to help me keep my car! More
Service Oil change, The service adviser Andy Santana was great, he was knowledgeable and help with my car needs. He was able to answer all my questions and c Oil change, The service adviser Andy Santana was great, he was knowledgeable and help with my car needs. He was able to answer all my questions and concerns. Great service More
The service is why I keep returning There’s many dealers to choose for service I appreciate the honestly and integrity I receive at West Covina Nissan and that’s the reason i service my There’s many dealers to choose for service I appreciate the honestly and integrity I receive at West Covina Nissan and that’s the reason i service my vehicle there. More
Easy visit The Service tech was very friendly. The price on the brake fluid exchange was a bit high though. I got what I needed done. He gave me a car wash vouch The Service tech was very friendly. The price on the brake fluid exchange was a bit high though. I got what I needed done. He gave me a car wash voucher also which was a nice touch. More
Great Customer Service Felipe was great in taking care of what my Altima needed. He listens to what the customer is concerned about and makes sure to meet their needs. Felipe was great in taking care of what my Altima needed. He listens to what the customer is concerned about and makes sure to meet their needs. More
satisfied with the service Services is excellent even though it took longer even with a an appointment. Andy has good customer service. He answers all my questions and made rec Services is excellent even though it took longer even with a an appointment. Andy has good customer service. He answers all my questions and made recommendation on services I need on my next visit. More
Good Service Service was great and I was out sooner than the estimated time. Tony was great on noticing a problem I was having with my tires that made my driving Service was great and I was out sooner than the estimated time. Tony was great on noticing a problem I was having with my tires that made my driving seem off. Thanks again car is driving wonderful now. More
oil change Orlando always greets me with respect and courtesy. He always informs me of potential service needs and informs me of possible problems that may happe Orlando always greets me with respect and courtesy. He always informs me of potential service needs and informs me of possible problems that may happen in the near future. More