West Covina Nissan

Greatest experience ever Great people to work when when your looking for a car. They were full of information and gave me a great deal. Will be back when it's time to buy anot Great people to work when when your looking for a car. They were full of information and gave me a great deal. Will be back when it's time to buy another car. More

problems with radio/audio We had a very good experience at this Nissan location. Jeff Morgan was very professional and knowledgeable. I would recommend this dealership to fri We had a very good experience at this Nissan location. Jeff Morgan was very professional and knowledgeable. I would recommend this dealership to friends and family. Thank you. More

quick service, good price When we go to dealerships you know you are going to get fleeced , well I didnt tnx to Andy!!! he is so cool and handsome... ( jk Im fulfilling the 25 When we go to dealerships you know you are going to get fleeced , well I didnt tnx to Andy!!! he is so cool and handsome... ( jk Im fulfilling the 25 word requirement) More

oil change Very easy to make an appointment. Had the time that I wanted. Saturday are always busy and I thought it was going to take forever to get out. I was s Very easy to make an appointment. Had the time that I wanted. Saturday are always busy and I thought it was going to take forever to get out. I was so surprise, they worked fast. I took my 12 yr old and 5 month daughters with me. they have great entertainment for the kids, free hot chocolate, latte and coffee, vending machines with good snack, shuttle that can take you to the near by stores while you wait, TV for the adults and most important, GREAT staff in the Service department that informs you and answers all your questions. GREAT customer service. The gentleman that help me was professional and attentive. He took in consideration that I had my daughters with me. GREAT work! More

Service professional Lilly was friendly, knowledgeable, and professional. I liked her very much. The reason I would not recommend this dealership is, my friends live f Lilly was friendly, knowledgeable, and professional. I liked her very much. The reason I would not recommend this dealership is, my friends live far away. More

Service I took my car in due to the check engine light going on. They fixed the problem the same day. Andy was very friendly and knowledgeable I took my car in due to the check engine light going on. They fixed the problem the same day. Andy was very friendly and knowledgeable More

Excellent service Ricardo was very courteous and knowledgeable. I explained exactly what I was looking for in my quest for a small truck. I realized I was looking for t Ricardo was very courteous and knowledgeable. I explained exactly what I was looking for in my quest for a small truck. I realized I was looking for this difficult to find but Ricardo delivered. I had just come from Corona Nissan where the experience was not good at all. I Purchased my first Nissan 2008 and it has been very reliable so I was determined to get another Nissan product. More

Service Dept . Always take the car for sevices at the West Covina Nissan and be help by Mr. Santana a polite and corteous services worker providing courtesy and pro Always take the car for sevices at the West Covina Nissan and be help by Mr. Santana a polite and corteous services worker providing courtesy and prompt services. More

Sales personnel vs Service personnel Sales are always bothering me every year to buy another new car. My Altima has less 25k miles and its 2015 which I bought in Dec that yr. Each year an Sales are always bothering me every year to buy another new car. My Altima has less 25k miles and its 2015 which I bought in Dec that yr. Each year an annoying sales person calls me to buy new car. I say, Iove my car, it is new, I barely have any miles on it. They dont leave me alone or thank me, just keep saying, " buts it's a new car". I want to say, "hey moron" but I dont. I ask them to stop calling. I was at W.C. the other day, and I get a call from sales. Again I say no thanks. He wouldn't shut up, so I hung up on him. I won't recommend you for purchase. Too pushy!! I mean I just got my car, it has low miles. They need to push others who Really need a new car. Not someone like me who has a great car with good mileage. As for Service, booking appt and showing up to a 3 hour wait for general maintenance is ridiculous. I left on 2 appts cause wait was too long. 3rd time was best and your service man, Felipe Olvera, was great. They should clone his talent for his courtesy and understanding. He said my car would take 1 1/2 hours and it did! 5 stars to him! More

best experience ever at a dealer had to go in for a check engine light. they called and said that the problem was cover and that the car was ready for pick up. did not try to sell had to go in for a check engine light. they called and said that the problem was cover and that the car was ready for pick up. did not try to sell me something I did not need More