West County Honda | Page 95

Bob and Eric were friendly and the negotiation process was respectful. I got fair price for trade and I was satisfied with the price for the new car. Overall, the experience was great :) was respectful. I got fair price for trade and I was satisfied with the price for the new car. Overall, the experience was great :) More

We were greeted by BOB Olander(our salesman) who dug out the color car we wanted to see(he got mud all over him after the heavy rains) we changed our mind about the color and he said no problem. When we got the color car we wanted to see(he got mud all over him after the heavy rains) we changed our mind about the color and he said no problem. When we got back for the test drive he had dug out the other type of car we had said in passing that we were also thinking about and had it waiting for us to try next. He was very personable while acting very professional at all times. He asked us all the right questions to help us figure out what we were looking for. We got a deal that left us very happy with the terms. He had the car washed, full of gas, the paperwork was done quickly and we were done! He took extra time with us going over all the buttons and knobs in the car, he even preset our radio stations! He offered us water, asked us lots of questions about our daughter (whom we were purchasing the car for) and made us feel like he really cared. He also made sure we would know where to find him when our plates came in and said he would personally put them on for us. He showed us where to come for our free oil changes and introduced us to the general manager and the owner who were both very nice and appreciative for our business. A car is a large purchase and they really rolled out the red carpet for us! We will recommend them to friends and family it was a painless and fun deal all around and that does not usually go with car purchases! Yeah we love our new car! More

Sales experience at West County Honda was a good experience. The salesperson, Tara, was very personable during the entire process. Additionally, she was great on following up after the sale. experience. The salesperson, Tara, was very personable during the entire process. Additionally, she was great on following up after the sale. More

I had a great experience at West County Honda and would recommend the dealership and my salesman, Sam Taylor, to anyone interested in buying a new or used vehicle. I purchased a Honda Accord and I am comp recommend the dealership and my salesman, Sam Taylor, to anyone interested in buying a new or used vehicle. I purchased a Honda Accord and I am completely satisfied with my new car and the fair price I was given for my trade. More

Demetrius Jackson---------------THE BEST....GREAT....HIGHLY RECOMMENDED....SO POLITE AND NICE....FAST....HELPFUL....MAKE BUYING CAR SO EASY AND QUICK....WE WILL SEND ALL OUR FRIENDS T BEST....GREAT....HIGHLY RECOMMENDED....SO POLITE AND NICE....FAST....HELPFUL....MAKE BUYING CAR SO EASY AND QUICK....WE WILL SEND ALL OUR FRIENDS THERE.THANKS WEST COUNTY HONDA AND DEMETRIUS More

My friend recently bought her CRV and all her previous cars at West County and recommended it to me. I understand why she would return. I would recommend this dealership to my friends. I purchased a pr cars at West County and recommended it to me. I understand why she would return. I would recommend this dealership to my friends. I purchased a previous car here and received exceptional service and service has improved. The dealership contacted me with the model car I wanted. The employee rode with me to my condo to be certain the car would fit into my carport. The negotiation process was speedy and respectful. My training on the new car was thorough and attentive. I think Honda is an excellent product which offers many desirable options as standard. More

Bret was very friendly and knowledgeable. Items missed by the detailer were immediately corrected. Bret called the day after to make sure we were satified with the purchase. Fair price for trade. the detailer were immediately corrected. Bret called the day after to make sure we were satified with the purchase. Fair price for trade. More

Demetrius was so polite and attentive. I have definitely recommended him to all of my friends at this time. I was pleased with the price of my car, and the service that he provided. recommended him to all of my friends at this time. I was pleased with the price of my car, and the service that he provided. More

My first buying experience at West County Honda was great. Before even walking in the door I was greeted by my saleslady Tara. She was very personable and friendly and made the time fly by! I would great. Before even walking in the door I was greeted by my saleslady Tara. She was very personable and friendly and made the time fly by! I would say that was my only gripe, the waiting... It took 4 hours from in the door and driving away in my new truck. I mostly expected a long wait so it didn't bother me. Overall everyone was friendly and accommodating. More

When we stepped inside the door at West County Honda, we were met by a personable and kind salesman, Bob Olander. Right away, we felt as if we had walked into a dear friend's home. It was a VERY busy Satu were met by a personable and kind salesman, Bob Olander. Right away, we felt as if we had walked into a dear friend's home. It was a VERY busy Saturday, but Bob made us feel as if we were his priority. He was also helping another couple of people, but he managed all of us with kindness and grace. He must be very good at juggling xxxxx in the air! Ha! He gave us his attention, showed us the Honda CR-V selection and said to take it out for a test drive. When we returned, he was doing paperwork with another couple who had made their decision. We decided to wait to see if he could be free, but it's been so long since we last bought a car, we forgot how much time it takes to clear the paperwork and talk to people. Bob was very courteous to us, coming over to our table 3 or 4 times to apologize for keeping us. But we were NOT in any way offended... in fact, just the opposite. We had the chance to see a top flight dealership in action! The salespeople all looked to be good friends, not cut-throat competitors with one another(such as at Mungenast Honda where we had been the night before). Bob was patient and kind with the couple at his desk and he was very kind to us. Various salesmen would walk by and smile at us. A small kindness that goes a long way toward impressing people. On Bob's last visit to the table where we sat, we said we would make an appointment to come back to talk to him. We did, and arrived ahead of time. Bob had been trying to call us to say he was free and we could come earlier, and in we walked. The dealership did not have the color of CR-V we wanted, but Bob did not give up on us. He asked if we would take another color and said, "I'll do my very best to make this work for you." We felt like we received a very good deal from Bob. He made us feel like we were special, not just an opportunity to "make a buck" for himself or for the dealership. We cannot say enough nice things about our entire experience with Bob Olander, other members of the support staff, and the dealership in its entirety. We will highly recommend West County Honda to all our friends!! Thank you, Bob!! You're the best!! More