West County Honda

West County Honda has outstanding customer service and they went above and beyond to provide me with a beautiful Honda Accord. They were friendly, helpful and did not pressure me to purchase a car. Inst they went above and beyond to provide me with a beautiful Honda Accord. They were friendly, helpful and did not pressure me to purchase a car. Instead they asked me questions about what I was looking for and what things were important to me in a vehicle. Then, they took that information and began showing me different possibilities that would fit the needs I described. They truly worked to earn my business. Brett Donaldson, the sales agent I dealt with was extremely knowledgeable about the cars on his lot and about Honda products in general. More

Mr. Bob Olander, the employee I worked with was extremely helpful and knowledgable about all the car options available. He made sure I took a test ride before buying the car. He had the car cleaned throughly helpful and knowledgable about all the car options available. He made sure I took a test ride before buying the car. He had the car cleaned throughly inside and out. In summary he gave me a good deal on the car and made the car buying process a very pleasant one. Anyone looking to buy a car at this dealership should certainly look for him to assist them. More

We had a wonderful buying experience here at West County Honda. No hidden surprises during the buying process; no pressure sales, just great hospitality, a fantastic product, a great dealership staff. We ar Honda. No hidden surprises during the buying process; no pressure sales, just great hospitality, a fantastic product, a great dealership staff. We are so happy we chose West County Honda, Love the Honda Accord 2013. Thanks! --Syam & Jyothi. More

I purchased a use car from this dealership almost 9 weeks ago and I have yet to be provided with a clean title so that I can register my car. The first time I called (9/6/12) I was told that they hadn't yet ago and I have yet to be provided with a clean title so that I can register my car. The first time I called (9/6/12) I was told that they hadn't yet received the lien release from the previous owner but they would get it and I'd have my paperwork by the end of the week. When I hadn't received my paperwork the following week I called again on 9/11/12 and was told that they were going to have the lien release faxed over first thing the next morning and the lady would call me back. I never heard back from her, nor did I receive any paperwork. I finally broke down and called the owner, Bill Cafarella, on Monday 9/24/12. He did not answer his phone so I left a voicemail message indicating that I wanted to speak with him regarding my sale on 7/30/12. It is now Friday, 9/28/12, and I have yet to hear back from Bill, or anyone else from this dealership. I am unable to register my vehicle or pay taxes with the required paperwork which I have been unable to get from this dealership and I am incurring penalties and fines as this drags on. I have no complaints about the purchasing process, that part of the transaction was smooth and seamless. It's the customer service after the purchase that I have had non-stop issues with. More

I had a good experience at West County Honda. Bob Olander and the rest of the staff made buying my beautiful new CR-V very easy. They worked hard to get me the exact car that I wanted and gave us a reasonabl and the rest of the staff made buying my beautiful new CR-V very easy. They worked hard to get me the exact car that I wanted and gave us a reasonable price. More

Received very good service and the offer was very good. We bought the car the same day we visited this dealership. They had what we wanted and at the price we were willing to pay. We bought the car the same day we visited this dealership. They had what we wanted and at the price we were willing to pay. More

Brandon was great to work with. He showed us several options and took his time to explain every car with us. I never felt pressure to buy. Brandon was a pleasure to work with and I enjoyed my experien options and took his time to explain every car with us. I never felt pressure to buy. Brandon was a pleasure to work with and I enjoyed my experience. More

In the past 12 years, I purchased numerous Honda vehicles under the previous dealership team at "Stephen Vincel Honda", and and always had a GREAT buying/ service experince. On September 20, 2012, I purchas under the previous dealership team at "Stephen Vincel Honda", and and always had a GREAT buying/ service experince. On September 20, 2012, I purchased a new car under the new West County Honda ownership. The experience was once again GREAT! Bret was my sales representative, and he spent hours with me to find the right car, and get the best deal. There is no question that based on this experience with Bret, and the entire team, that West County Honda will continue to be my Honda dealership of choice in the St. Louis area! More

The environment, supporting staffs and representatives were very friendly . I felt nice n easy while making a deal. Had enough time to think and make decisions. were very friendly . I felt nice n easy while making a deal. Had enough time to think and make decisions. More

Brandon was very courteous, knowledgeable and helpful as we made our new car purchase. He quickly responded to all of our questions, and made the car buying experience a very positive one. we made our new car purchase. He quickly responded to all of our questions, and made the car buying experience a very positive one. More