
West County Honda
Ellisville, MO
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I was interested in buying a Honda Accord. On October 26th, 2012, my sister and I went to Bommarito Honda in Hazelwood, MO. We viewed the cars on the lot and then went inside. We walked in and was not gr 26th, 2012, my sister and I went to Bommarito Honda in Hazelwood, MO. We viewed the cars on the lot and then went inside. We walked in and was not greeted by ANYONE. We even sat in one of the display cars inside. Noone in there said, hi, bye or kiss my xxx. It was as if we were invisible. There were at least 4 employees in the area at the time. My sister suggested we go to a different dealership. Same day, we went to West County Honda. As soon as we walked in, we were greeted by reception. We were directed to a Salesman by the name of Bret Donaldson. From start to finish; Bret, the sales manager and finance manager, were very professional, pleasant and knowledgeable. The dealership's appearance was extremely well maintained from the floors to the furniture (offices and reception area). The entire staff that we encountered were very freiendly and courteous. It felt like home. It's a shame that noone greeted us at Bommarito. They missed out on quite a sale. If you're looking for a Honda, go to West County Honda. You won't be disappointed. -Natasha More
Excellent customer service, professionalism and overall experience. From the service department to the sales floor, West County Honda specializes not only in selling cars, but overall customer satisfaction experience. From the service department to the sales floor, West County Honda specializes not only in selling cars, but overall customer satisfaction. I would recommend West County Honda to anyone looking to buy a car, whether they are a first time buyer (like me) or looking for something new. More
Very experienced sales person had very extensive understanding of new Accord model. Very professional with no wasted motion. Able to quickly respond to my request to change color on the model tha understanding of new Accord model. Very professional with no wasted motion. Able to quickly respond to my request to change color on the model that I ordered. More
To be honest, as a single lady trying to get the best deal on a new car, I was afraid I'd get hustled. Thankfully, that's not how West Co Honda rolls. Not only did I get a GREAT deal (the best in town, a deal on a new car, I was afraid I'd get hustled. Thankfully, that's not how West Co Honda rolls. Not only did I get a GREAT deal (the best in town, according to my extensive research), I felt comfortable, and thanks to the personable staff, had a blast. Starting with an enthusiastic, warm welcome and complimentary bottle of water (later cookies and coffee) from DJ Stone, I immediate felt comfortable talking about exactly what I was looking for in a car. DJ was helpful, patient, and even fun through multiple test drives and a barrage of questions. From walking through the door to ringing the official new car owner GONG, the whole team worked tirelessly together to make sure my Honda and price was a good Fit for me; Marathon-Running Eric, Accessories Anna, Chocolate Chip Loving Harley, and even Peanut Butter Blossom Brad are to be commended on their professional and personable demeanor. I'd recommend this dealership to friends, family, and all you single ladies looking for a positive buying experience. Thanks, West County Honda! More
i have been provided very good customer service by Bob. Bob spent time in going thru all the details and his manager Eric gave a good deal in the price. Bob spent time in going thru all the details and his manager Eric gave a good deal in the price. More
Mr. Olander was very professional not very pushy but kept our visit relaxing at the same time gave all the information about the car which made our decision making process easy our visit relaxing at the same time gave all the information about the car which made our decision making process easy More
Mr. Leon Arnold was extremely patient and very attentive to my needs regarding purchasing a new vehicle. His customer service was above and beyond what I expected. He is an asset to your dealership. to my needs regarding purchasing a new vehicle. His customer service was above and beyond what I expected. He is an asset to your dealership. More
Everyone was friendly, I spoke with Mr.DJ Stone who answered all my questions and ensured i got the car that made me happy.His customer service was above and beyond what i expected.Mr. John in financi answered all my questions and ensured i got the car that made me happy.His customer service was above and beyond what i expected.Mr. John in financing was great too,he truly worked hard to earn my business and i was satisfied with the deal he got me.I would recommend this dealership to all my friends and family More
We were very happy with our sale, and e way it was handled plus we love the car! We have had the car two weeks with no regres. Bob Olander our salesmen was patient and helpful. handled plus we love the car! We have had the car two weeks with no regres. Bob Olander our salesmen was patient and helpful. More