
West County Honda
Ellisville, MO
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The car was not as advertised when I traveled to pick up the 2011 Ford Fusion. It did not have the leather seats as advertised, however they apologised and made good on the mistake to my satisfaction. All i the 2011 Ford Fusion. It did not have the leather seats as advertised, however they apologised and made good on the mistake to my satisfaction. All in all I recommend anyone to purchase from this dealer and their personnel More
Bret Donaldson made the whole process of buying a car easy. He helped me find what I was looking for, helped me find a financing option that would work with my budget and handled all my concerns in a wa easy. He helped me find what I was looking for, helped me find a financing option that would work with my budget and handled all my concerns in a warm and professional manor. I would recommend his help to anyone interested in a new or pre-owned Honda. More
Everyone we dealt with was friendly and helpful but not overly agressive or pushy. Our questions were answered by knowleable people. The handling of the paperwork to complete the process was handled quic overly agressive or pushy. Our questions were answered by knowleable people. The handling of the paperwork to complete the process was handled quickly and efficiently. We were not kept waiting for an endless amount of time during any part of the entire purchasing process. We were not pushed into purchasing any options we were not interested in. We were offered options but they accepted no for an answer. I felt we were given a reasonable price for the vehicle. Could we have gotten it for less? We didn't ask because we felt it was a fair deal. More
Dealer was very helpful, nice, and patient. He was prepared to answer whatever questions or concerns we had about the vehicle. Also, at no point did he make me feel pressured to buy the car, which is prepared to answer whatever questions or concerns we had about the vehicle. Also, at no point did he make me feel pressured to buy the car, which is something that usually makes me dislike a dealer. More
Very friendly, honest, salesperson. Was able to answer all questions. Upfront and honest about all pricing issues related to tradein of car in which I was upside down on. all questions. Upfront and honest about all pricing issues related to tradein of car in which I was upside down on. More
Good overall experience. DJ and Eric helped to deliver a positive experience. Would recommend more staffing in the Business office. This will allow the sales people to be available to assist more custome positive experience. Would recommend more staffing in the Business office. This will allow the sales people to be available to assist more customers. More
MY EXPERIENCE WITH JORY WAS GREAT. HE IS THE PERFECT EXAMPLE OF WHAT A SALES REPRESENTATIVE SHOULD BE. HE MADE ME FEEL COMFORTABLE AND CONFIDENT IN MY PURCHASE. HE WENT ABOVE AND BEHIND TO SEE I WAS APP EXAMPLE OF WHAT A SALES REPRESENTATIVE SHOULD BE. HE MADE ME FEEL COMFORTABLE AND CONFIDENT IN MY PURCHASE. HE WENT ABOVE AND BEHIND TO SEE I WAS APPROVED. IF I WERE TO REFER A FRIEND TO THIS DEALERSHIP I WOULD RECOMMEND THEY SEE JORY. More
easy no pressure buying experience with great selection, attractive showroom and good location. Bob Olander streamlined the process which was a great help to me. attractive showroom and good location. Bob Olander streamlined the process which was a great help to me. More