
West County Honda
Ellisville, MO
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I felt comfortable with the salesperson. My questions were answered. While they did try to sell me unneeded extras, there was no real pressure and they accepted my no. It took longer to get the car r were answered. While they did try to sell me unneeded extras, there was no real pressure and they accepted my no. It took longer to get the car ready than it should have, but it was delivered clean and ready to my front door. It was one of the better car buying experiences I've had. More
Easy fast friendly I have purchesed two Honda and both were amazing easy to deal with get you fast answer all question you have Finance was the best experience I have even had Jon Wyatt explained everyt were amazing easy to deal with get you fast answer all question you have Finance was the best experience I have even had Jon Wyatt explained everything we went over I will purchesed my net car from west county Honda More
Our salesman, Lee Van Rokel, was very friendly, courteous, and knowledgeable. He was very helpful, but not pushy, which was important to us. The sales manager as well as the finance manager were courteous, and knowledgeable. He was very helpful, but not pushy, which was important to us. The sales manager as well as the finance manager were also very courteous. It was a positive sales experience and we would definitely recommend this dealership! More
I felt very good driving away in my new 2013 crv. I was treated very respectfully and did not feel taken advantage of. I paid a fair price for the car I wanted and had a very positive experience. My daug treated very respectfully and did not feel taken advantage of. I paid a fair price for the car I wanted and had a very positive experience. My daughter left her car keys in a car we test drove and didn't realize it until hours later. It was storming when we went back to the dealer and asked jory about her keys. jory went out in the rain and came back drenched with keys in hand. He was a gentleman. More
When arriving to West County Honda, we were greeted very warmly by the Sales Manager Eric. He immediately got a sales associate to help us. After "finding" the Pacifica we wanted to look at, Bret was awesom warmly by the Sales Manager Eric. He immediately got a sales associate to help us. After "finding" the Pacifica we wanted to look at, Bret was awesome at answering all our questions, and if he didn't have the answer, he immediately set out to find the answer. After we test drove the vehicle (Twice) we were ready to start the process of purchasing. We had a couple of concerns (the power lift-gate would open, but not close) and we were unable to get the backup assist to make an audible warning. Bret was right there to make some suggestions. We were able to get the backup assist to work properly (Our lack of knowledge) but we were still having issues with the life-gate. We also had concerns on how well the car had been detailed. After taking delivery, we were able to set up an appointment the next morning to have the life-gate looked at and to receive a proper detailing. I arrived back at the dealership the next day and was greeted (not as warmly) by Mark in Service. Bret came in and talked with me again, assuring me that it would all be taken care of. I waited for 4 hours for everything to get done. Eric the sales manager offered me a car so I could get some lunch and do some shopping. Although it did take some time, the life-gate was fixed and the care was detailed beautifully! This is a EXCELLENT place to purchase a car and I would recommend it to my friends. Thanks again for all the great work Eric and Bret!! More
great dealership will refer people at any time, they took care of us in a timely manner and Harley and Joel will be the ones i refer any customers to care of us in a timely manner and Harley and Joel will be the ones i refer any customers to More
We are very pleased with our purchase. Everyone at this dealership was very friendly, helpful and knowlegdable. We would definitely recommend our friends and famliy to buy a honda from here. dealership was very friendly, helpful and knowlegdable. We would definitely recommend our friends and famliy to buy a honda from here. More
Joel Greene was easy to work with and very respectful. Joel Greene was easy to work with and very respectful. He listened to what we wanted and then showed us the types of cars we were looking for. He ma Joel Greene was easy to work with and very respectful. He listened to what we wanted and then showed us the types of cars we were looking for. He made it easy and I usually hate to buy cars. I would definitely come back to West County Honda and of course, ask for Joel Greene! More
Excellent service while purchasing new car. It took however almost four hours to complete trading my car and purchasing a new car. I purchase a vehicle from this dealer before and the service continue however almost four hours to complete trading my car and purchasing a new car. I purchase a vehicle from this dealer before and the service continues to be very good. More
I decided to purchase my very first car at West County Honda Dealership, and I strongly believed that was my best decision ever. Both the sale associate and the manager were very nice to work with, which Honda Dealership, and I strongly believed that was my best decision ever. Both the sale associate and the manager were very nice to work with, which helped take away all of my stress. Why am I writing good things about this dealership although I don't get any commission from it? Because I could easily buy a brand new Honda Fit anywhere, but I only experienced EXCEPTIONAL CUSTOMER SERVICES at West County Honda Dealership. I rarely make compliments, so when I do so...I really mean it. More