West County Honda

Honest review. Overall process was OK. I would give 5 stars but when we were finished from finance it was , "here's your keys , thanks". I never bought a Hond Overall process was OK. I would give 5 stars but when we were finished from finance it was , "here's your keys , thanks". I never bought a Honda so I didn't know all the ins and outs. It took me several videos, my time and the manual to figure out everything and Honda isn't known for their friendly interface on the Ridgeline. It would be nice to have some snacks in the machine because getting low on suger and buying a vehicle are bad combination. Our fault for not thinking of that since this was our experience in the past with other dealership purchases, but it's on our list for the future for sure to bring something to eat. I don't expect the dealership to feed us, but having something in the machine to buy would definitely help the experience. Detail did a good job cleaning it up and having it ready to go quickly, it looked good and it was filled up with fuel. People are friendly and professional. Mike Knollhoff was a great sales guy, I would go back to him if the opportunity arises, and he seems genuine. The managers and finance guy are professional and friendly also. Finance did a good job bring patient with us. Things went well after the initial talks of offering a really low trade quote were hammered out. The sales manager definitely saved themselves a sale because we were ready to leave, he calmed the atmosphere and got to the point which literally saved a ton of time of going back and forth, and he was easy to talk to. I feel we got a good deal and I have had the experience of bad deals in the past, so experience tells me this. I know dealerships don't appreciate low ball offers so presenting realistic offers are expected from both sides in my book. There are too many resources to consider otherwise and that part sets the tone. I won't ask for yours for free so don't ask for mine for free. Overall, I feel comfortable buying another vehicle from them and I hope their service department is good because I will try them first and see how it goes. More

West County Honda is the dealership to buy from! I recently got a new CR-V and everyone was very nice and helpful through out the process. Thanks to my awesome sales rep Lisa, I was able to get the I recently got a new CR-V and everyone was very nice and helpful through out the process. Thanks to my awesome sales rep Lisa, I was able to get the car I wanted and get rolling quickly. I will be back next year when it's time to get my son a car! Thanks again! More

We were VERY pleased with this dealership. We were treated with respect and kindness by Michael Knollhoff, our salesman. The terms of the sale and the quick delivery of the car were appreciate We were treated with respect and kindness by Michael Knollhoff, our salesman. The terms of the sale and the quick delivery of the car were appreciated. Our time in the financial office was quick and easy. No waiting around for anyone!! Thank you Michael! More

Mike K made the buying process very easy and painless, would highly recommend. This is our second car buying from him. would highly recommend. This is our second car buying from him. More

Choose West County Honda! ! I always have a pleasant experience here. I got my 1st Honda here last year. Lisa and Mark we very friendly and helpful throughout the process. I s ! I always have a pleasant experience here. I got my 1st Honda here last year. Lisa and Mark we very friendly and helpful throughout the process. I stop in often for my free car wash and have gotten service done here as well. Julie in the service department is always pleasant to work. Even if you don't have a Honda I highly recommend them to do your service, they will not disappoint! Thanks for being so great! More

Thank you Lisa! I love my new car! I highly recommend West County Honda for your next vehicle purchase! Everyone is very nice and they made the process seamless. I w I love my new car! I highly recommend West County Honda for your next vehicle purchase! Everyone is very nice and they made the process seamless. I will be back soon for my free car wash! More

Great Dealership to do business with! I've bought multiple car from here over the years and they never disappoint. Thank you to Lisa and Orlando for making this a great experience as alwa I've bought multiple car from here over the years and they never disappoint. Thank you to Lisa and Orlando for making this a great experience as always. I got the car I wanted and was gone within an hour after the test drive. I will defiantly be back in the future! More

Lisa was great to work with! I love my new Honda! I highly recommend West County Honda for your next vehicle purchase. The staff is amazing. Everyone is very friendly and I felt I love my new Honda! I highly recommend West County Honda for your next vehicle purchase. The staff is amazing. Everyone is very friendly and I felt they really valued me as a customer. No high pressure sales! I usually hate the car buying process but here they made it fun and easy. More

Great working with this dealership! Mike Knollhoff was great to work with! He listened well, was quick to help us test drive a variety of vehicles, and never pushed us to buy what we di Mike Knollhoff was great to work with! He listened well, was quick to help us test drive a variety of vehicles, and never pushed us to buy what we didn’t think we needed! Great experience! More

Mike Knollhoff made buying a new car such a pleasant experience. He made sure we got the exact car we wanted and drove away knowing all the wonderful features. Mike truly puts the customer first! experience. He made sure we got the exact car we wanted and drove away knowing all the wonderful features. Mike truly puts the customer first! More