West County Honda
Ellisville, MO
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Gary was very informative and quickly adapted to our style. The process was very efficient, we walked the lot, did a drive, got the deal we wanted and signed in less than an hour. Very happy with the style. The process was very efficient, we walked the lot, did a drive, got the deal we wanted and signed in less than an hour. Very happy with the CRV. More
If you would like to select a dealership that you can trust stay away of this place. The service is simply awful. For three weeks after I bought a car from them I had to keep calling to find out when the trust stay away of this place. The service is simply awful. For three weeks after I bought a car from them I had to keep calling to find out when the car will be delivered. On the final big day when I went to pick the ar up, I left empty handed, as the ar that was waiting for me was dirty. I do not know what they did when the odyssey before they tried to deliver it to me, but it looked like it was used to transport something really nasty. The car had over 600 miles already on it. If you value customer experience go somewhere else. I did. More
The entire experience, from walking in for a test drive to driving away in a new Honda Pilot, was exceptional. We really enjoyed working with Bret. to driving away in a new Honda Pilot, was exceptional. We really enjoyed working with Bret. More
All staff were professional, provided straightforward answers and delivered a proposal and product that fit exactly what we were expecting. I made last minute adjustments to what I needed delivered, the answers and delivered a proposal and product that fit exactly what we were expecting. I made last minute adjustments to what I needed delivered, the team at West County worked very hard to provide what I was asking for and did so on very short notice. More
This is the third Honda Odyssey I have purchased. The first two were basic vans, this one is a quantum leap past the other two. The electronics are amazing, and a little difficult to understand. Garland first two were basic vans, this one is a quantum leap past the other two. The electronics are amazing, and a little difficult to understand. Garland was great help in learning the system. He showed a lot of patience with my wife in learning the phone system, I really appreciate that. It turns out West County had the car I wanted, without the entertainment system in the back, we do not have kids, and the dogs really don't care about watching movies. More
Great experience! Garland was very helpful in assisting us find the best car at the best price. I ended up with a new Civic! Very Exciting. us find the best car at the best price. I ended up with a new Civic! Very Exciting. More
The features of the car are incredible, particularly the safety features and the GPS. It would surprise me if another car with those features, ride and looks could be obtained for that price. It definitel safety features and the GPS. It would surprise me if another car with those features, ride and looks could be obtained for that price. It definitely helped that we bought a 2013 car in February of 2014. The salesman was low pressure about selling the car and selling options to add to the car. He answered all of our questions. After the car was sold, he recovered items we had left in our trade in. He was on time for an appointment that he made at our convenience to teach us about the car. Most importantly he spent as long as we needed explaining how to operate the many features of the car and making sure that we could operate those features. More
After buying two other cars from West County Honda, I am still blown away by their customer service. We felt welcomed and walked away knowing we had got a great deal on our purchase. still blown away by their customer service. We felt welcomed and walked away knowing we had got a great deal on our purchase. More
As a guy whose family owns 5 Toyotas, I was very skeptical about looking at a new 2013 Civic. But Tom Wilkerson and Gary Kinder were very low key in the process so I stopped in. They gave me a dea skeptical about looking at a new 2013 Civic. But Tom Wilkerson and Gary Kinder were very low key in the process so I stopped in. They gave me a deal that no one else in town was willing to come close to. I don't know which was better, their friendliness or the deal I received? I walked out of West County not only a Honda guy, but a customer for life. Keep up the great work! More
I had been contemplating getting a new pilot and when I waked in the door chris helped me and ill be honest I made the deci based off the way he was so laid back. I sincerel appreciate all the help waked in the door chris helped me and ill be honest I made the deci based off the way he was so laid back. I sincerel appreciate all the help More