West County Honda

Purchased a new hybrid CR-V from West County Honda after a terrible experience at another local dealer. Working with Lisa and her colleagues felt like a true partnership- they genuinely were focused on meet a terrible experience at another local dealer. Working with Lisa and her colleagues felt like a true partnership- they genuinely were focused on meeting my needs while coming to a mutual agreement. Lisa made the process simple and painless. Highly recommend! All the stars ⭐️ More

We really enjoyed our experience working with Mike Knollhoff. The whole process was smooth. They were patient with us and we didn’t feel pressured at any time during the experience. Knollhoff. The whole process was smooth. They were patient with us and we didn’t feel pressured at any time during the experience. More

My husband and I are looking to upgrade vehicles soon, Lisa and John have been very helpful throughout the process. This dealership's costumer service never disappoints. I get maintenance done here regula Lisa and John have been very helpful throughout the process. This dealership's costumer service never disappoints. I get maintenance done here regularly and everyone is very nice. Thanks for being a great dealership! More

I didn't expect to leave with a vehicle, but Alec and the team at West County Honda helped me find the perfect option at a great price. Will be back team at West County Honda helped me find the perfect option at a great price. Will be back More

Easy process and very friendly staff. Love my Honda! Will visit in the future and suggest to friends and family! Love my Honda! Will visit in the future and suggest to friends and family! More

Easy dealership to do business with. We had a great salesman, Michael, who helped us leave happy with a new car this morning. We had a great salesman, Michael, who helped us leave happy with a new car this morning. More

Mike Knollhoff is amazing, he made the process easy and fun. He was able to help me understand the warranty and broke the price down for me so I could understand it better. Will definitely be doing busines fun. He was able to help me understand the warranty and broke the price down for me so I could understand it better. Will definitely be doing business with him in the future! More

West County Honda always provides excellent service. Everyone is very friendly. I just bought a car from Michaela and she was great! Everyone is very friendly. I just bought a car from Michaela and she was great! More

I worked with Michaela who provided such a positive experience. She was very helpful and answered all of my questions and so did the rest of the staff. experience. She was very helpful and answered all of my questions and so did the rest of the staff. More

Honest review. Overall process was OK. I would give 5 stars but when we were finished from finance it was , "here's your keys , thanks". I never bought a Hond Overall process was OK. I would give 5 stars but when we were finished from finance it was , "here's your keys , thanks". I never bought a Honda so I didn't know all the ins and outs. It took me several videos, my time and the manual to figure out everything and Honda isn't known for their friendly interface on the Ridgeline. It would be nice to have some snacks in the machine because getting low on suger and buying a vehicle are bad combination. Our fault for not thinking of that since this was our experience in the past with other dealership purchases, but it's on our list for the future for sure to bring something to eat. I don't expect the dealership to feed us, but having something in the machine to buy would definitely help the experience. Detail did a good job cleaning it up and having it ready to go quickly, it looked good and it was filled up with fuel. People are friendly and professional. Mike Knollhoff was a great sales guy, I would go back to him if the opportunity arises, and he seems genuine. The managers and finance guy are professional and friendly also. Finance did a good job bring patient with us. Things went well after the initial talks of offering a really low trade quote were hammered out. The sales manager definitely saved themselves a sale because we were ready to leave, he calmed the atmosphere and got to the point which literally saved a ton of time of going back and forth, and he was easy to talk to. I feel we got a good deal and I have had the experience of bad deals in the past, so experience tells me this. I know dealerships don't appreciate low ball offers so presenting realistic offers are expected from both sides in my book. There are too many resources to consider otherwise and that part sets the tone. I won't ask for yours for free so don't ask for mine for free. Overall, I feel comfortable buying another vehicle from them and I hope their service department is good because I will try them first and see how it goes. More