West County Honda
Ellisville, MO
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Good purchase experience, but no trade-in payoff in 21 days Went to buy 2017 Honda Civic EX-T Sedan. Got agreed on amount for trade in and everything has been smooth for the purchase process. I initially rated Went to buy 2017 Honda Civic EX-T Sedan. Got agreed on amount for trade in and everything has been smooth for the purchase process. I initially rated them very high. We left our trade in with them and got them the trade in title a few days later. It took 3 weeks for them to pay-off our traded-in vehicle, but they have made everything as it should have originally been. Paid off our traded-in vehicle, as well as paid us back a payment we had to make in the interim. It seems like they made an honest mistake and fixed it appropriately. Other than the trade-in payoff issue, everything else went through very smoothly. I dropped their rating a little due to the mix-up. More
First-time Honda buyer The sales staff worked with me to get me to the number I needed to be at to be able to purchase an Accord LX. The sales staff worked with me to get me to the number I needed to be at to be able to purchase an Accord LX. More
Bought 1st car for daughter Mike was excellent! He was a pleasure to deal with! Everyone at the dealership was! Mike was very attentive to what we were wanting and looking for. Mike was excellent! He was a pleasure to deal with! Everyone at the dealership was! Mike was very attentive to what we were wanting and looking for. More
Great Experience Overall a great experience. They made me feel important. They really prioritized customer service and made sure that I left the dealership as a satisf Overall a great experience. They made me feel important. They really prioritized customer service and made sure that I left the dealership as a satisfied customer. More
New crv Second time purchasing a car here. Kris was easy to work with. Got a fair deal on a new crv and trade in. I would come in again. Second time purchasing a car here. Kris was easy to work with. Got a fair deal on a new crv and trade in. I would come in again. More
New CRV Steve Yazawa is great!!! Love my new CRV!!! I enjoyed my experience here!! Finance guy was great too!! Very friendly group of people! Will be back wh Steve Yazawa is great!!! Love my new CRV!!! I enjoyed my experience here!! Finance guy was great too!! Very friendly group of people! Will be back when I need another car!! More
looked for a used car...got pretty much what I wanted. I'm not sure what I expected from a 'west county' dealer but they were top notch from the very beginnig... my salesman Conner was very down to earth, I'm not sure what I expected from a 'west county' dealer but they were top notch from the very beginnig... my salesman Conner was very down to earth, which I loved. The manager took my offer and countered with an acceptable offer that worked for me. The finance mgr explained everything and new I wasn't going to spend a fortune on a warranty, but I bought the extended warranty and feel confident in my choice. Thanks West County Honda for making my car buying experience a pleasant one. More
Great salesperson - Steven Yazawa Great job-great deal - thank you Steven Yazawa. You are the BEST.From moment we walk in to Make deal,this young men do everything to help us. Great job-great deal - thank you Steven Yazawa. You are the BEST.From moment we walk in to Make deal,this young men do everything to help us. More
Great Service by Salesman, Finance Mgr, & Mgr We had previously owned 6 Honda Accords, including 3 bought for our kids first cars. Salesman was very knowledgeable of his inventory & prouducts avai We had previously owned 6 Honda Accords, including 3 bought for our kids first cars. Salesman was very knowledgeable of his inventory & prouducts available. He fully answered every question we had. He was very personable & enjoyable to work with. He gave us a complete check ride & explained all new technology functions. This was very important to us. The Finance Mgr was also very detailed & accurate with his paperwork which I reviewed for accuracy before we signed. While in his office I contacted my insurance company & he clarified the right finance office which was a great help expediting our transfer of coverage. The Manager introduced himself during the process and again after we had our final check out in our CR-V. We were very pleased with the whole process & experience at West County Honda in Ellisville, MO. Now that we have leased the vehicle we will experience how responsive they are with the services included in the lease agreement. I am very optimistic. More
Our Sales Rep., Alex, was awesome! Bought a Camry at the Honda dealer. Was a fine experience. Friendly, informative, down to earth sales guy. Would come back in the future. Thanks for t Bought a Camry at the Honda dealer. Was a fine experience. Friendly, informative, down to earth sales guy. Would come back in the future. Thanks for the nice ride! More