West County Honda
Ellisville, MO
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Excellent client service and Outstanding service department THE SERVICE DEPARTMENT IS A+ I WILL RECOMMEND THIS CENTER. CLIENT SERVICE IT'S AKSO GOOD. THE STAFF IS ALWAYS ON TOP OF EVERYTHING. VERY HAPPY WITH TH THE SERVICE DEPARTMENT IS A+ I WILL RECOMMEND THIS CENTER. CLIENT SERVICE IT'S AKSO GOOD. THE STAFF IS ALWAYS ON TOP OF EVERYTHING. VERY HAPPY WITH THEM. More
Purchased new car I worked with Steve Y. (sales person). I told him how much another dealership was going to charge me for a new Honda CR-V and West County Honda beat I worked with Steve Y. (sales person). I told him how much another dealership was going to charge me for a new Honda CR-V and West County Honda beat the deal. There was no pressure to buy any of the dealer accessories. Steve explained everything about the car to me and made sure I fully understood the operations of the vehicle before I left the dealership. If something needed to be explained a second or third time, Steve did it without any hesitation or rush. More
Worst decision ever!! I purchased 2011 Civic from them a year ago and it was the worst decision I ever made. The car turns out to have bad allingment, tires was never rotat I purchased 2011 Civic from them a year ago and it was the worst decision I ever made. The car turns out to have bad allingment, tires was never rotated and are angled inwards, plus it's making a scrapping sound whenever I drive. Just today I found out there's a giant deep slits in my tire that is ready to blow out at any time. I have went back to dealership about the issue but was told that they can't do anything about unless I pay for the repair. Please do not buy anything from them. The salesman was really nice and I had no problem with its the management. More
Friendly, Helpful, Informative This Honda dealership was very welcoming and informative about the CRV. I was able to test drive the vehicle and the salesman gave me an abundance of This Honda dealership was very welcoming and informative about the CRV. I was able to test drive the vehicle and the salesman gave me an abundance of information about the vehicle and its features. The salesman was extremely knowledgeable and kind to a college-age female. More
full explanatio on high tech features of the car to help me very helpful in explaining how to get the most out of the new features the car offers. this helps get behind the wheel and know what is available. very helpful in explaining how to get the most out of the new features the car offers. this helps get behind the wheel and know what is available. More
Test drive I scheduled a test drive and to get a quote on my trade in. I was greeted promptly, while test driving the quote was processed. Kris was knowlegdabl I scheduled a test drive and to get a quote on my trade in. I was greeted promptly, while test driving the quote was processed. Kris was knowlegdable about all the options, the trunk has an adjustable height, wireless recharging option works for xyz phones, Apple play links with abc apps. Kris wants to earn your business but does not overpressure the sale. More
Patrick was knowledgable and patient . I am just beginning my search for a new car. Patrick, answered all my questions and knew all the differences between the crv ,hrv and civic. I didn't I am just beginning my search for a new car. Patrick, answered all my questions and knew all the differences between the crv ,hrv and civic. I didn't feel pressured which made the interaction pleasant. If I do buy a car I will return and ask for him for a salesperson. Sincerely, Charlotte Fuller More
Got my dream car Got me the hard to find 17 accord v6 in another state. got it here and in my possession within 2 days. No jerking around with price or trying to sell Got me the hard to find 17 accord v6 in another state. got it here and in my possession within 2 days. No jerking around with price or trying to sell me something else. They listened to what I wanted and made it happen. Thanks Nate!! More
Great customer service! My experience at West County Honda was phenomenal! From the moment I walked in to the moment I left, I was treated with respect and the environment wa My experience at West County Honda was phenomenal! From the moment I walked in to the moment I left, I was treated with respect and the environment was very positive. Steve helped me feel comfortable and was willing to help in any way he could. I would highly recommend this dealership! More
Customer Focus From the moment I walked in the door to the moment I left Sales managers showed how much they cared and wanted what’s best for their customers. Speci From the moment I walked in the door to the moment I left Sales managers showed how much they cared and wanted what’s best for their customers. Special thanks to Cameron & Tod for their assistance. Great job!! More