West County Honda

Worked with the best--i was looking for a car that would be affordable, reliable and economical but also lot of fun to drive..My salesman-Mark Charboneau delivered all of this and more!I'm enjoying driving be affordable, reliable and economical but also lot of fun to drive..My salesman-Mark Charboneau delivered all of this and more!I'm enjoying driving my new civic and having extra gas money to spend elsewhere.A sincere thank you! More

Tim was helpful and easy to work with. He did an excellent job. Service was done quickly and efficiently. Waiting Room was clean and the water and coffee were nice to have around. excellent job. Service was done quickly and efficiently. Waiting Room was clean and the water and coffee were nice to have around. More

Tim Rice was very friendly and made my service appointment enjoyable. I will not hesitate to make my future service appointments at West County Honda. appointment enjoyable. I will not hesitate to make my future service appointments at West County Honda. More

I arrived early for an appointment, and they were ready for me. Tim did a great job checking me in and explaining everything to me. The waiting area was clean and comfortable, and the car was ready within for me. Tim did a great job checking me in and explaining everything to me. The waiting area was clean and comfortable, and the car was ready within the time promised. More

I appreciated getting a service appointment that worked with my schedule. Bryan was attentive, professional, and helpful. I look forward to working with him in the future. with my schedule. Bryan was attentive, professional, and helpful. I look forward to working with him in the future. More

Great and honest service! David was my service advisor, and he was very straight-forward with me about what my car did and didn't need, as well as being honest with me about po David was my service advisor, and he was very straight-forward with me about what my car did and didn't need, as well as being honest with me about possibly getting a tire rotation at no charge at Costco where I had purchased my tires (I chose to have it done at West County Honda anyway with a coupon for a very reasonable price, just to get it done). I am very satisfied with West County Honda, and will continue to have them do the maintenance on my car. Always appreciate the coupons! More

Thanks go out to Service advisor Allan Holley who continues to provide a very pleasant experience when we bring in both of our Honda's (CRV & Accord). continues to provide a very pleasant experience when we bring in both of our Honda's (CRV & Accord). More

Had oil change and tire rotation Dropped off in early morning and it was done by 10. Let us know about tire life and 100,000 mile checkup, but no pressure to do soon. Dropped off in early morning and it was done by 10. Let us know about tire life and 100,000 mile checkup, but no pressure to do soon. More

Always great service, giving you updates as you wait. Comfortable lounge to relax, have refreshments. Treated with appreciation, professionalism. Always a good experience for me. Comfortable lounge to relax, have refreshments. Treated with appreciation, professionalism. Always a good experience for me. More

Terrible experiece! This was my 1st experience attempting to purchase a new vehicle since my husband passed away. Arrived on Sat, 02/15 I was seated and we began to look at cars on line thru Kell attempting to purchase a new vehicle since my husband passed away. Arrived on Sat, 02/15 I was seated and we began to look at cars on line thru Kelley blue book. I expressed the fact that I would like to see an HR-V first as I did not know if I would even like the car. The car she thought she had in stock could not be located. Anyway, took a test drive and liked the drive, but wanted a diff color. Carol took the info, and I left to look at a Buick. Fully expected an email, text or mess to follow up. I told Carol I was preapproved @ my bank, had a deposit & ready to purchase asap. So, on Tues, 02/18 I called, spoke to Mike & explained. Carol is very nice, but there was NO follow up until AFTER I spoke w Mike...?? Later, Mike called me back to say that Carol's feelings were hurt. WOW...doesn't sound like a professionally run business. And, later Mike asked me not to come last night as he had a buyer for MY car tonight 02/19. No mention of the NEW car I'm interested in. Canceling and going to a more professionally run dealership!! Again, horrible & extremely stressful situation! Kathy More