West County Honda

I went in to purchase a used car on memorial day and I knew exactly what I wanted but Honda accord coupes are difficult to find so they offered me a brand new one on the lot for 25,000 flat. I really was knew exactly what I wanted but Honda accord coupes are difficult to find so they offered me a brand new one on the lot for 25,000 flat. I really was excited since this was a huge reduction, but when I came in on wednesday with the offer promised to me they said they couldn't meet it. We settled with the cost of 25,500. The overall experience was great as well as the friendliness towards us and the quality of work. More

Wow, what a great experience. Our salesperson, Bob Olander was very professional, friendly and knowledgeable. He was able to to get me a great deal on a new Honda. I would recommend West County Honda Olander was very professional, friendly and knowledgeable. He was able to to get me a great deal on a new Honda. I would recommend West County Honda and Bob Olander to everyone looking to buy a new Honda or a preowned vehicle. Keep up the good work, Bob! More

Wow what a great experience buying a new 2012 Odyssey working with Bob and Eric. Bob was very professional and courteous. His knowledge was great and he stayed well after closing to assist me with sync working with Bob and Eric. Bob was very professional and courteous. His knowledge was great and he stayed well after closing to assist me with syncing my cell phone with the van. I would highly recommend Bob for anyone looking for a new Honda but not wanting the high pressure salesman. Thanks again Bob! More

My friend referred me to this dealership due to a referral program they provide. I actually purchased a new car from them 3 weeks ago and non of us get our referral check so far. i asked about the ch referral program they provide. I actually purchased a new car from them 3 weeks ago and non of us get our referral check so far. i asked about the check and two people gave me two different answers. One said that will arrive in 10 days; on the other hand, the other guy said that will arrive with my document. i got my docaument yesterday and there was no check inside. More

My wife and I worked with Dylan to buy a New Honda CRV in February '12. He was very professional and worked hard to come up with a deal that worked for both us and the dealership. Would highly recommend bo February '12. He was very professional and worked hard to come up with a deal that worked for both us and the dealership. Would highly recommend both Dylan and West County Honda and would have no reservations buying from them again in the future. ' More

dealer found ways to sneak additional costs into the price of the car.there was alot of pressure on the deal also dealer adds $788 to price of car to get an auto butler and it scratched the finish on my price of the car.there was alot of pressure on the deal also dealer adds $788 to price of car to get an auto butler and it scratched the finish on my car i purchased from them would not recommend this dealer at all!!! stay away More

I began my search for a vehicle online, allowing myself to be contacted by various representatives. Sandy from W. County Honda called and we discussed that I wanted a new Honda SUV AWD with some upgrades. to be contacted by various representatives. Sandy from W. County Honda called and we discussed that I wanted a new Honda SUV AWD with some upgrades. She stated that they were featuring employee pricing that weekend and that they had a couple meeting my needs for sale and she quoted a price. I told her that I would be out to look at it. On that day, I test drove that vehicle at a another dealer who offered a slightly higher price. He warned that I couldn't get the one I wanted at the quoted price as it would be less than the dealer paid. To verify, I called W. County and Sandy verified the price as originally quoted. When I arrived at the dealership, I was approached by Sandy who turned me over to Dylan to assist me. I reiterated my needs and told him the price I was quoted. He returned with his supervisor, who returned with his manager, who said that I had been quoted the price for the 2WD, not the AWD. I showed him my notes with the lower price and asked him to speak to Sandy who had just verified the lower price before I drove to the dealership. After further conferencing, they announced that they would honor the lower price even though it was below their cost. (This was verified by the dealer at the other dealership.) I appreciate their handling of this matter and I paid cash for the vehicle. I was unable to pick it up that day, as I needed tinting on the passenger front windows. There was a slight mixup in the service that day and I needed to return a second time, but all in all, I was very pleased with the transaction. I believe that the dealers behaved honorably in this matter. As a single, elderly woman, I am always interested to see how vendors treat buyers without a man involved in the transaction. I am a retired executive, so little gets by me, but the dynamic is always interesting to watch. Kudos to this organization for doing the right thing. More

I recently purchased a used Pilot. In the past, this was something that I did not look forward to and was normally a very painful process. Eddie Jones and John Scariano made my experience a very good one. something that I did not look forward to and was normally a very painful process. Eddie Jones and John Scariano made my experience a very good one. They were great. After purchasing the Pilot, I had several mechanical issues. I do understand that there is a risk when buying a used vehicle. That being said, the Service Department resolved all of my problems to my satisfaction. Mark Hurtt was my Service Advisor and he was excellent. Mark was very informative, courteous, friendly, professional, and has an exceptional focus on customer service. I wish to express my appreciation to Eddie Jones, John Scariano, Mark Hurtt, Matt Annis, and Todd Feuerhaken (as you can see it takes an entire team to accomplish exceptional customer service). I am an extremely satisfied customer and am very pleased with my purchase at West County Honda. They have exceeded my expectations in all areas of their operation. Bob T. More

Hi - I hate dealerships and car salesmen. it was so nice dealing with a woman AND IF YOU'RE A WOMAN YOU KNOW WHAT I REALLY MEAN. I just got my Accord from west county honda and they were awesome. I didn't h dealing with a woman AND IF YOU'RE A WOMAN YOU KNOW WHAT I REALLY MEAN. I just got my Accord from west county honda and they were awesome. I didn't have to play those silly salespeople games. I went thru the internet department got there rock bottom price came in and got my car. How refreshing! And you know the owner Bill was even there. I always say if the owner is at his business it's all good. You know that typical walk in the car dealership and find a bunch of old men sitting around b.s. Not here Ciara greeted me right away and she even lifted the hood up and showed me my dip sticks. allelujah! I LOVE THIS PLACE THANKS CIARA! XOXO More