
West Chevrolet
Alcoa, TN
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Ben was very good and patient. He listened to us and did not Ben did a very good job. He did not push us he understood what we were looking for he asked the right questions. He didn't try to sell us something we Ben did a very good job. He did not push us he understood what we were looking for he asked the right questions. He didn't try to sell us something we couldn't afford or that we did not need I appreciate him very much. I think he's a good employee and I would have to rate him as a 5. More
Easy no stress very helpful Patrick our salesperson was wonderful. And along with the other staff we dealt with made the purchase so easy. I have been back to the dealership a fe Patrick our salesperson was wonderful. And along with the other staff we dealt with made the purchase so easy. I have been back to the dealership a few times after our purchase and always get the same warm welcone. More
Friendly Went in for a oil change. Friendly greeting when I got there I added another maintenance item to do.They told me the truck would be done.I waited in Went in for a oil change. Friendly greeting when I got there I added another maintenance item to do.They told me the truck would be done.I waited in the waiting room and the truck was done when they said it would More
Great Service Ben Cassidy and the finance Dept. Was super awesome!! Ben worked hard to get the vehicle I wanted and I appreciate him alot !! Thanks again 😊 Ben Cassidy and the finance Dept. Was super awesome!! Ben worked hard to get the vehicle I wanted and I appreciate him alot !! Thanks again 😊 More
Helpful The salesman was Greg Gilbert. He took the time to explain all the features of the car. He helped in getting me the best finance deal. The salesman was Greg Gilbert. He took the time to explain all the features of the car. He helped in getting me the best finance deal. More
Friendly, helpful This is the second vehicle I have purchased from West, everyone was very helpful in choosing the right vehicle for me. They worked as quickly as poss This is the second vehicle I have purchased from West, everyone was very helpful in choosing the right vehicle for me. They worked as quickly as possible to get the paperwork done. 1-30-19 More
Service. Friendly. Speedy service. I was in and out in a very short time. The service people were very nice and accommodating. The price of the oil Change Friendly. Speedy service. I was in and out in a very short time. The service people were very nice and accommodating. The price of the oil Change was acculaly cheeper that that of the local fast lube places. More
Satisfied with Clarity of Process Satisfied that my salesperson made sure I received every possible benefit and discount in the process. And the quality of the truck was rather excell Satisfied that my salesperson made sure I received every possible benefit and discount in the process. And the quality of the truck was rather excellent. More
Excellent experience. Everything went smooth and quick. Even had a towing package installed on my 2019 Chevy Colorado, and was still out of there in about 3 hours. Everything went smooth and quick. Even had a towing package installed on my 2019 Chevy Colorado, and was still out of there in about 3 hours. More
Excellent! Everyone there was wonderful and was patient with my situation! Aaron my sales person was also very wonderful and always kept in touch with me! Everyone there was wonderful and was patient with my situation! Aaron my sales person was also very wonderful and always kept in touch with me! More