West Chevrolet
Alcoa, TN
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satisfied customer West Chevrolet went the extra step to service my GMC Terrain. I am so happy with choosing West Chevrolet. Thank you to the service department at West West Chevrolet went the extra step to service my GMC Terrain. I am so happy with choosing West Chevrolet. Thank you to the service department at West Chevrolet. More
Test drive for possible vehicle choice Ron was very nice and helpful explaining the features and updates of the car I test drove since I have not purchased a new vehicle in almost 20 years. Ron was very nice and helpful explaining the features and updates of the car I test drove since I have not purchased a new vehicle in almost 20 years. The entire experience was very enjoyable! More
Notification of 3 recalls John at the service department was very friendly in helping me get the recalls repair done on my 2014 Silverado 1500 , they thought it would take four John at the service department was very friendly in helping me get the recalls repair done on my 2014 Silverado 1500 , they thought it would take four hours but they called me back , truck was ready in 2 hours. Everyone was very helpful and professional. More
Found reason for low beams Had problem as lost my low beam headlights. Dealer found a bad relay in the fuse box and replaced. Have lights again so happy that I can drive at nigh Had problem as lost my low beam headlights. Dealer found a bad relay in the fuse box and replaced. Have lights again so happy that I can drive at night again and in the rain. More
2019 Tahoe Premier Great experience with no stress, West Chevrolet is by far the best dealership I have ever dealt with! My salesman, Dustin White was so friendly and h Great experience with no stress, West Chevrolet is by far the best dealership I have ever dealt with! My salesman, Dustin White was so friendly and helpful explaining the features of the new Tahoe and was not pushy. The Sales Manager Kevin Ross gave us a great deal on our trade in and price of our new Tahoe Premier. I wouldn’t hesitate to recommend West Chevrolet! Ron & Carolyn Combs More
Honest salesman? My wife and I decided to trade our car,so we went back to West Chevrolet and looked around. We found what we wanted and Mr. ABERCROMBIE helped us agai My wife and I decided to trade our car,so we went back to West Chevrolet and looked around. We found what we wanted and Mr. ABERCROMBIE helped us again because our first time there was enjoyable, and Mr. Abercrombie was HONEST then and again our 2nd time. When we need another vehicle we'll be back to see the HONEST salesman Mr. Abercrombie at West Chevrolet. More
2010 Chevy Silverado I was very lucky to have Ben help me with the purchase of my truck. I was surprised and delighted that he trusted me to take it to my mechanic and I I was very lucky to have Ben help me with the purchase of my truck. I was surprised and delighted that he trusted me to take it to my mechanic and I just really liked how kind and helpful he was. More
Ben was very good and patient. He listened to us and did not Ben did a very good job. He did not push us he understood what we were looking for he asked the right questions. He didn't try to sell us something we Ben did a very good job. He did not push us he understood what we were looking for he asked the right questions. He didn't try to sell us something we couldn't afford or that we did not need I appreciate him very much. I think he's a good employee and I would have to rate him as a 5. More
Easy no stress very helpful Patrick our salesperson was wonderful. And along with the other staff we dealt with made the purchase so easy. I have been back to the dealership a fe Patrick our salesperson was wonderful. And along with the other staff we dealt with made the purchase so easy. I have been back to the dealership a few times after our purchase and always get the same warm welcone. More
Friendly Went in for a oil change. Friendly greeting when I got there I added another maintenance item to do.They told me the truck would be done.I waited in Went in for a oil change. Friendly greeting when I got there I added another maintenance item to do.They told me the truck would be done.I waited in the waiting room and the truck was done when they said it would More