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West Chevrolet

Alcoa, TN

3.9
108 Reviews

3450 Airport Hwy

Alcoa, TN

37701

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Showing 108 reviews

August 05, 2019

First New Car Purchase, Ron and the team were great! After years of avoiding it, we decided to jump into a new car purchase and Ron and the team was straightforward, easy to work with, and now my family More

by jwheat35474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Starr
July 13, 2019

Used car Mark Nuchols was very helpful with helping us buy our granddaughter a used vehicle, was polite and honest with us and granddaughter. A good experienc More

by John0129
Recommend Dealer
Yes
Employees Worked With
Mark Nuchols
June 23, 2019

Great customer service Great experience. Very friendly, very helpful. Quick service and reasonable. Would recommend this dealership to everyone. Clean waiting area with free More

by Eddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
June 12, 2019

satisfied customer West Chevrolet went the extra step to service my GMC Terrain. I am so happy with choosing West Chevrolet. Thank you to the service department at West More

by Janet 456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christen M. Woods. Jonathon McClendon
May 05, 2019

Test drive for possible vehicle choice Ron was very nice and helpful explaining the features and updates of the car I test drove since I have not purchased a new vehicle in almost 20 years. More

by Becky H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron star
April 26, 2019

Notification of 3 recalls John at the service department was very friendly in helping me get the recalls repair done on my 2014 Silverado 1500 , they thought it would take four More

by Bigben1759
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
April 16, 2019

Found reason for low beams Had problem as lost my low beam headlights. Dealer found a bad relay in the fuse box and replaced. Have lights again so happy that I can drive at nigh More

by fester1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
April 10, 2019

2019 Tahoe Premier Great experience with no stress, West Chevrolet is by far the best dealership I have ever dealt with! My salesman, Dustin White was so friendly and h More

by LSUSIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin White and Kevin Ross
March 29, 2019

Honest salesman? My wife and I decided to trade our car,so we went back to West Chevrolet and looked around. We found what we wanted and Mr. ABERCROMBIE helped us agai More

by PHlog13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Abercrombie
March 17, 2019

2010 Chevy Silverado I was very lucky to have Ben help me with the purchase of my truck. I was surprised and delighted that he trusted me to take it to my mechanic and I More

by ymf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Cassady
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