
West Chevrolet
Alcoa, TN
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First New Car Purchase, Ron and the team were great! After years of avoiding it, we decided to jump into a new car purchase and Ron and the team was straightforward, easy to work with, and now my family After years of avoiding it, we decided to jump into a new car purchase and Ron and the team was straightforward, easy to work with, and now my family is so happy in our Equinox, it's fantastic! More
Used car Mark Nuchols was very helpful with helping us buy our granddaughter a used vehicle, was polite and honest with us and granddaughter. A good experienc Mark Nuchols was very helpful with helping us buy our granddaughter a used vehicle, was polite and honest with us and granddaughter. A good experience. More
Great customer service Great experience. Very friendly, very helpful. Quick service and reasonable. Would recommend this dealership to everyone. Clean waiting area with free Great experience. Very friendly, very helpful. Quick service and reasonable. Would recommend this dealership to everyone. Clean waiting area with free coffee. Everyone is nice and friendly More
satisfied customer West Chevrolet went the extra step to service my GMC Terrain. I am so happy with choosing West Chevrolet. Thank you to the service department at West West Chevrolet went the extra step to service my GMC Terrain. I am so happy with choosing West Chevrolet. Thank you to the service department at West Chevrolet. More
Test drive for possible vehicle choice Ron was very nice and helpful explaining the features and updates of the car I test drove since I have not purchased a new vehicle in almost 20 years. Ron was very nice and helpful explaining the features and updates of the car I test drove since I have not purchased a new vehicle in almost 20 years. The entire experience was very enjoyable! More
Notification of 3 recalls John at the service department was very friendly in helping me get the recalls repair done on my 2014 Silverado 1500 , they thought it would take four John at the service department was very friendly in helping me get the recalls repair done on my 2014 Silverado 1500 , they thought it would take four hours but they called me back , truck was ready in 2 hours. Everyone was very helpful and professional. More
Found reason for low beams Had problem as lost my low beam headlights. Dealer found a bad relay in the fuse box and replaced. Have lights again so happy that I can drive at nigh Had problem as lost my low beam headlights. Dealer found a bad relay in the fuse box and replaced. Have lights again so happy that I can drive at night again and in the rain. More
2019 Tahoe Premier Great experience with no stress, West Chevrolet is by far the best dealership I have ever dealt with! My salesman, Dustin White was so friendly and h Great experience with no stress, West Chevrolet is by far the best dealership I have ever dealt with! My salesman, Dustin White was so friendly and helpful explaining the features of the new Tahoe and was not pushy. The Sales Manager Kevin Ross gave us a great deal on our trade in and price of our new Tahoe Premier. I wouldn’t hesitate to recommend West Chevrolet! Ron & Carolyn Combs More
Honest salesman? My wife and I decided to trade our car,so we went back to West Chevrolet and looked around. We found what we wanted and Mr. ABERCROMBIE helped us agai My wife and I decided to trade our car,so we went back to West Chevrolet and looked around. We found what we wanted and Mr. ABERCROMBIE helped us again because our first time there was enjoyable, and Mr. Abercrombie was HONEST then and again our 2nd time. When we need another vehicle we'll be back to see the HONEST salesman Mr. Abercrombie at West Chevrolet. More
2010 Chevy Silverado I was very lucky to have Ben help me with the purchase of my truck. I was surprised and delighted that he trusted me to take it to my mechanic and I I was very lucky to have Ben help me with the purchase of my truck. I was surprised and delighted that he trusted me to take it to my mechanic and I just really liked how kind and helpful he was. More