West Chevrolet

Meet me at my truck to check me in. Very satisfied with service. Very friendly staff. And nice waiting area with TV and vending machines. service. Very friendly staff. And nice waiting area with TV and vending machines. More

The team always does what is necessary to deliver on a great customer experience. Text, email, phone, or in person they always respond quickly. Happy to be a West Chevy customer. great customer experience. Text, email, phone, or in person they always respond quickly. Happy to be a West Chevy customer. More

Great People - Great Service Craig Neely always goes above and beyond expectations. Craig's knowledge and helpfulness set him apart from all others. Joey in the service department Craig Neely always goes above and beyond expectations. Craig's knowledge and helpfulness set him apart from all others. Joey in the service department is outstanding and always exceeds my expectations. More

Fantastic service, a fast and easy experience although we came in really late. Dustin and Rodney and the rest of the staff were very knowledgable and great to deal with. came in really late. Dustin and Rodney and the rest of the staff were very knowledgable and great to deal with. More

Ask for Aaron Aaron Walker helped us find the perfect vehicle by asking about us, our likes, our needs, and our preferences. Not pushy, let us narrow the search wh Aaron Walker helped us find the perfect vehicle by asking about us, our likes, our needs, and our preferences. Not pushy, let us narrow the search while walking the lot. Infinitely patient, supremely helpful and friendly, very knowledgeable. After picking out the perfect vehicle, they made sure we got the best price and maximum rebates. Outstanding dealership with amazing employees. From selection to financing, it couldn't be better. There's a reason I keep coming back! More

GREAT PEOPLE & GREAT PLACE THEY REMEMBER YOU & TREAT YOU BETER THAN FAMILY THESE PEOLPE ARE THE BEST WE HAVE BOUGHT THREE VEHICKLES FROM THEM SO FAR THEY REMEMBER YOU & TREAT YOU BETER THAN FAMILY THESE PEOLPE ARE THE BEST WE HAVE BOUGHT THREE VEHICKLES FROM THEM SO FAR More

Purchased 2019 Chevrolet Equinox and Colorado We had the pleasure of dealing with the staff at West Chevrolet in Alcoa. These folks demonstrated the utmost respect and dignity towards us in helpin We had the pleasure of dealing with the staff at West Chevrolet in Alcoa. These folks demonstrated the utmost respect and dignity towards us in helping us pick a car that would be reliable, affordable and safe for my wife to drive for many years to come. They worked with us to make sure we were taken care of and with no worries of high pressure sales. They were caring and understanding of our current situation fully aware that my wife had totaled her 2006 Pontiac Vibe the previous day and needed something quickly that would fit our requirements of reliability, safety, and affordability. Darien our salesman was very attentive, and patient and detailed oriented in which I appreciated. David also was very gracious in that he worked with me giving me a fair deal on my 2010 Nissan Frontier which I applied to a 2019 Chevrolet Colorado pick up which I absolutely love. The process went very smoothly, better then any experience that I've ever had buying new cars. From the beginning, to the trade deal on the Nissan, all the way to finance with Lisa (who did an awesome job) everything was spectacular. More

Good service Great experience! Wouldn’t find a better one that Chevrolet West! Always was afraid to try dealership but now I am not. They helped me so much and Great experience! Wouldn’t find a better one that Chevrolet West! Always was afraid to try dealership but now I am not. They helped me so much and got me a vehicle beyond my expectations! More

Friendly, Courteous. Went just looking around, Not really to purchase a truck. Then I spoke with Jeff about checking out a 2016 Chevy Silverado. Next, thing you know I'm Went just looking around, Not really to purchase a truck. Then I spoke with Jeff about checking out a 2016 Chevy Silverado. Next, thing you know I'm driving off the lot with the aforementioned pick up truck. Thank you! More

Thanks for all the help with my last car and my newest purchase which I love... best car ever... full tank , squeaky clean and a great ride . Thanks Ron for all the help with my last car and my newest purchase which I love... best car ever... full tank , squeaky clean and a great ride . Thanks Ron More