Wesley Chapel Toyota

pj you did what you said ,i cant believe how plesant it was to get a vehicle.like i said that 2011 camry is the bomb,that color super white ohh lordy,talking with you was like talking to an ol friend .than was to get a vehicle.like i said that 2011 camry is the bomb,that color super white ohh lordy,talking with you was like talking to an ol friend .thanks again warren starks and family. More

The staff was extremely courteous and professional. I came in for my 10,000 mile service and my car was out of the shop before I new it. I loved the capacinno, too. came in for my 10,000 mile service and my car was out of the shop before I new it. I loved the capacinno, too. More

***DO NOT BUY FROM WESLEY CHAPEL TOYOTA*** Their ***DO NOT BUY FROM WESLEY CHAPEL TOYOTA*** Their customer service is horrible. They played sales games for hours. They lied to get the deal. They m ***DO NOT BUY FROM WESLEY CHAPEL TOYOTA*** Their customer service is horrible. They played sales games for hours. They lied to get the deal. They may be friendly during the purchasing process but they change faces once they get your business. Their customer service is horrible. They move at a snail’s pace in processing paperwork before and after purchasing. It’s been over a month and still have not received a new license plate or final documents needing signatures that were supposed to be overnighted the next day after I purchased the car. I’ve been riding on an expired temp tag for almost two weeks. I've left several messages up to the General Manager and no one has called back to resolve the issue. I’ve never posted a review on a company regardless of my experience but this needs to be told. Their prices may be a bit lower but it’s not worth the headache/frustration. My father is having the same lack of customer service issues regarding service on the new vehicle he purchased from here. Take your business elsewhere. Don’t waste your time. ***DO NOT BUY FROM WESLEY CHAPEL TOYOTA*** More

Stevens' persistance was impressive. he showed genuine concern for meeting my objectives. I would recommend this dealership to my friends. Juan Bethel M.Ed. Hillsbourough Schools concern for meeting my objectives. I would recommend this dealership to my friends. Juan Bethel M.Ed. Hillsbourough Schools More

Oops!...I did it again. For the second time in as many days I made the plunge and bought another car from Wesley Chapel Toyota. Again they went above and beyond to make me feel comfortable with my decisi days I made the plunge and bought another car from Wesley Chapel Toyota. Again they went above and beyond to make me feel comfortable with my decision and again I came away satisfied with my purchase. I would recommend Wesley Chapel Toyota to anyone who wants to make a hassle free purchase in a clean, customer friendly environment. Great job Wesley Chapel Toyota and Thanks again Ray, Steve, Tyler and Ryan! More

I've owned a new camry,a new Highlander and decided on a new Sienna. I've had nothing but reliability from all my Toyotas! new Sienna. I've had nothing but reliability from all my Toyotas! More

I have been taking my Toyota vehicles to Wesley Chapel Toyota for several years. However, this experience was by far the best. My service advisor Yanelly Frias was extemely professional and helpful. She d Toyota for several years. However, this experience was by far the best. My service advisor Yanelly Frias was extemely professional and helpful. She did not try to upsell me with extra service, which I deplore. The service I asked for was completed in a timely manner at a good price. Yanelly informed me that on my next visit I will probably want to replace the air filters as they were getting dirty. There was even a cold bottle of water waiting for me in the car. I do want to single out Yanelly for going above and beyond on one issue. By mistake the inside air filter was left out of the car when it was brought around to me after completion of the service. I did not notice. Yanelly however did and called me on my cell phone immediately to inform me of the mistake. I was only a few miles down the road when the call came in from Yanelly. She was not only exteremly apologetic but stated when I came back she would have a brand new air filter installed. As promised, when I returned a man was waiting for me in the Service drop off area. I never exited the car. He opened the door put in the filter and I was on my way in about two minutes. I was quite impressed and will be returning when any of my Toyota vehicles need service. Thank you Yanelly Frias and Wesley Chapel Toyota. More

I would be the first to admit that buying a car is a stressful experience for me. However, both Mr. Dallaero (customer relations) and Mr. Connetti (sales manager) placed my wife and me at ease. There stressful experience for me. However, both Mr. Dallaero (customer relations) and Mr. Connetti (sales manager) placed my wife and me at ease. There were no high pressure sales tactics, no push to make us give them an immediate answer. They allowed us time to think about our purchase and feel comfortable with our decision. The atmosphere was very customer friendly. From the freshly baked cookies to the clean, spacious showroom and courteous staff we were made to feel right at home. I would highly recommend this dealership to anyone looking for a great car buying experience. Thank you Wesley Chapel Toyota for your exceptional service. You've earned my loyalty and I will definitely be back. More

I have used Wesley Chapel Toyota for my service since they opened. Nelly provides the greatest service to her clients. She always does her best to make sure everything is done correctly and as requeste they opened. Nelly provides the greatest service to her clients. She always does her best to make sure everything is done correctly and as requested. The service crew provides feedback on future maintenance needs and on safety issues with the vehicle. I know I can trust them to do things right. More

My experience with Jack was exactly what I expected. Simple, not time-consuming, and very expansive. We discussed two types of vehicles and I test drove both. The discussion on price, and trade-in val Simple, not time-consuming, and very expansive. We discussed two types of vehicles and I test drove both. The discussion on price, and trade-in value was simple and direct (no seeing the manager several times). I selected a vehicle and we arrived at a deal, which I believe was very fair. Jack was professional, pleasant, and personable. He took his time in explaining the values other than the vehicle itself. This included the warranty and maintenance offered - which was a HUGE selling point! So, to wrap up - my experience was one that is not typical when purchasing a vehicle (no game playing). I would and will any chance I get to recommend Wesley Chapel Toyota as a dealer and Jack as a sales person. Thanks, John Kreh More