Wesley Chapel Toyota

It was great!👍👍Dealing with Kamal Tejwani was It was great!👍👍 Dealing with Kamal Tejwani was wonderful experience. Came in prepared and they were able to give a satisfactory deal and service ri It was great!👍👍 Dealing with Kamal Tejwani was wonderful experience. Came in prepared and they were able to give a satisfactory deal and service right away More

Very pleasant experience buying car at Wesley Chapel Toyota. Joe Cirillo And Joshua gave me wow experience. Called me back to see how everything is going. Definitely I’ll refer them to my family and fri Toyota. Joe Cirillo And Joshua gave me wow experience. Called me back to see how everything is going. Definitely I’ll refer them to my family and friends. More

They work with us so I could get the my car! Juan was amazing since the first call. He went over and beyond during the whole process! I went only to see my options and ended driving my new RAV4. I still amazing since the first call. He went over and beyond during the whole process! I went only to see my options and ended driving my new RAV4. I still cannot believe it how they helped me! The guy who close was so patient with me and explained everything so I could have the best understanding of everything. Thanks a lot More

Jeff was very knowledgeable about the vehicles and took the time to explain to us. If I do buy another Toyota I would buy from Jeff again the time to explain to us. If I do buy another Toyota I would buy from Jeff again More

I cannot say no enough to this place!First off, I want I cannot say no enough to this place! First off, I want to say Alyssa is amazing! Second, the sales manager, Matt is the best! That’s really the only I cannot say no enough to this place! First off, I want to say Alyssa is amazing! Second, the sales manager, Matt is the best! That’s really the only good thing about this place. I agreed on a price of a vehicle and was asked to go through their finance team to see their rate even though I already was pre-approved at a fantastic rate. I went through and spoke to Jacob from financing and when it came down to paperwork to sign, I noticed the APR higher than we discussed. He tried to explain why it was higher and mentioned it was just for the first year. It didn’t make sense to me and I felt uncomfortable to sign, so I said I would just go with my lender. He then told me I cannot purchase the vehicle then. He said if I didn’t go through their financing, I couldn’t go through my own. I told him that I would pass on the vehicle if that was the case. I mentioned it to Alyssa who had her sales manager, Matt call me. He said if I decided to continue to purchase the vehicle, he would give me the military discount that I would not get from financing through my own lender. The next day, I contacted Alyssa and mentioned I would continue on purchasing the vehicle. I guess communication was not made between her and sales manager Jose. Jose texted me and mentioned that I was not honoring my consumer commitment to buy the vehicle. I said, no, I wanted the vehicle, your finance guy said I couldn’t move forward with purchasing the vehicle. That wasn’t because I was upset with the price. I told him to get his facts before writing this because I was in the process of speaking with Alyssa to move forward. He mentioned “he did” have the facts, but I think he realized when he had the whole story that it wasn’t me upset about the car pricing. I was upset about the APR, but I still had my money to purchase the vehicle. However, before he realized that, he said he pretty much didn’t care if I purchased through them or not. That’s quite alright because I don’t have an issue going somewhere else. Because of this experience, I would never buy a Toyota nor would I ever think to purchase from this store. It’s so sad because Alyssa is so amazing. She was so kind, calm and professional always. More

The service is very good through the work team, they took good care of me and my husband, I would really recommend it to someone, I loved it. good care of me and my husband, I would really recommend it to someone, I loved it. More

My experience yesterday working with the team was absolutely the best experience I have had in purchasing a car. Extremely professional and knowledgeable about every aspect of the transaction. I wou absolutely the best experience I have had in purchasing a car. Extremely professional and knowledgeable about every aspect of the transaction. I would highly recommend this dealership and Jeff Latham to anyone looking to buy a vehicle. Thank you, Kate Freimanis More

I had a direct no hassle purchase experience. I was kept informed of the vehicle delivery status and all my questions were responded to in a timely way. informed of the vehicle delivery status and all my questions were responded to in a timely way. More

The finance team were horrible. When I went back to inquire about the line details they were condescending and gaslighting me. I understand that I should have red the fine details; however, I trusted t inquire about the line details they were condescending and gaslighting me. I understand that I should have red the fine details; however, I trusted them to do the right thing as was mentioned in the deal where I signed. They tackled on items I didn’t need which was not mention as I decline the ones they mentioned. I think they stop mentioning the other items they tackled on they knew I would decline them as well. When I went back to inquire about the details and how they didn’t give me the trade in value that was discuss; they said I signed the deal and it’s my problem. They belittled me and treated me like I was an idiot bc I am a woman. More