Wesley Chapel Toyota

Jack was personable and listened to my needs. The first dealer to do so. I had been to four others that day. Thank you, Jack dealer to do so. I had been to four others that day. Thank you, Jack More

I purchased a used 2016 Lincoln Navigator on 7/13/21. Initially I was very pleased with my sales person Kelsey Nash and the entire process. When I got home that evening (after dealership hours) and par Initially I was very pleased with my sales person Kelsey Nash and the entire process. When I got home that evening (after dealership hours) and parked the car in my driveway I heard a loud clicking noise from the back of the vehicle (near where the buttons are for the automatic folding third row) and noticed that the ambient lighting in the vehicle was not working. First thing the next morning I text my sales person and did not get a response. I then sent my salesperson and the GM Joe Barba an email to let them know about the clicking noise. I have followed up more than once and have yet to get a response. I understand I that bought a used vehicle but this vehicle came to me in this condition and in my opinion this should be addressed. Even if the dealership were to say we can't help you, they should at least give me the courtesy of a call back. I also purchased a 3 yr warranty, so there is no reason for the dealership to not return my call. Needless to say I am very disappointed - used vehicle or not this is an investment and a dealership should give a paying customer the courtesy of a call back when they are reaching out on a vehicle they just purchased. Based on this, I would caution anyone considering purchasing a vehicle with this dealership. Very disappointed. More

We have had a good relationship with Wesley Chapel Toyota for about 20 years now . We have purchased about 5 cars now and had all of our service taken care of at the dealer and they do an excellent job taki for about 20 years now . We have purchased about 5 cars now and had all of our service taken care of at the dealer and they do an excellent job taking care of our cars . They are always looking to improve their service . More

They were so friendly and worked with me to find something that I wanted at a price I could afford. They really went above and beyond. something that I wanted at a price I could afford. They really went above and beyond. More

Paul Flockhart, the salesman was excellent and very patient, thorough and listened to all of our concerns. The first time around with the Sienna Van was not so good as it came out very expensive and we patient, thorough and listened to all of our concerns. The first time around with the Sienna Van was not so good as it came out very expensive and we could not come up with the same numbers. The second time with the Honda Pilot was very good, and we are pleased with the vehicle and terms. We will certainly recommend Paul to anyone we meet who wishes to purchase a vehicle from Toyota at Wesley Chapel. More

This was the best experience I've ever had at a dealership. Kamal T. was very kind and helpful he spent lots of time with me answering my questions and Victoria F. was amazing and helpful truly a g dealership. Kamal T. was very kind and helpful he spent lots of time with me answering my questions and Victoria F. was amazing and helpful truly a gift she worked with me and helped me make the best decision. thank you and I will definitely be back asap to get my next car with this dealership More

We had a great experience here. Christopher Joseph was our salesman, and he was so friendly and accommodating. We found the exact Highlander model we wanted online, and Christopher sent us videos and real our salesman, and he was so friendly and accommodating. We found the exact Highlander model we wanted online, and Christopher sent us videos and really went above and beyond when we arrived. We would happily buy another car here in the future! More

Gerardo Dugarte was our salesman, he was very honest and personal. Showed us several cares and was clear about the pros and cons of each. He helped us all the way to the end and resolved several contingenci personal. Showed us several cares and was clear about the pros and cons of each. He helped us all the way to the end and resolved several contingencies to make it happen. . More

Very personable, professional and friendly staff. Each time we and our family have been there its been a pleasant experience. We have always dealt with Jack, highly recommended! time we and our family have been there its been a pleasant experience. We have always dealt with Jack, highly recommended! More

I had a very smooth experience with a gentlemen by the name of Emmanuel Gonzalez. He made me feel comfortable and was able to clarify all my questions and concerns. name of Emmanuel Gonzalez. He made me feel comfortable and was able to clarify all my questions and concerns. More