Wesley Chapel Toyota

I had a great transaction this past weekend. They sold me the car for the price they promised over the phone. Mark Grable served me there. He is nice and willing to help out. the car for the price they promised over the phone. Mark Grable served me there. He is nice and willing to help out. More

Buying remotely was a nightmare of miscommunication and never was done correctly. The special order form, quote and installment loan documents were never correct and there has been no status updates on my never was done correctly. The special order form, quote and installment loan documents were never correct and there has been no status updates on my order, despite already paying them $10,000. More

Chris Joseph is an excellent assist to your dealership. We met in 2018 when I leased my Rav 4 from you the first time, and I returned yesterday to lease a new 2021. He is patient with my questions, and I We met in 2018 when I leased my Rav 4 from you the first time, and I returned yesterday to lease a new 2021. He is patient with my questions, and I never felt pressured or rushed like I do in other dealerships. I would recommend Wesley Chapel Toyota and Chris Joseph to anyone seeking to have a great car buying experience. More

Great experience at Wesley Chapel Toyota! Jack is an outstanding sales person. Superb customer service all the way around. Couldn't be happier with my purchase! outstanding sales person. Superb customer service all the way around. Couldn't be happier with my purchase! More

Benjamin Glass is a wonderful sales consultant. He was very patient and never got pushy. He listened to our want and needs and made it happen for us. I will definitely buy from Benjamin again, and refer h very patient and never got pushy. He listened to our want and needs and made it happen for us. I will definitely buy from Benjamin again, and refer him to anyone I can. More

Jack was personable and listened to my needs. The first dealer to do so. I had been to four others that day. Thank you, Jack dealer to do so. I had been to four others that day. Thank you, Jack More

I purchased a used 2016 Lincoln Navigator on 7/13/21. Initially I was very pleased with my sales person Kelsey Nash and the entire process. When I got home that evening (after dealership hours) and par Initially I was very pleased with my sales person Kelsey Nash and the entire process. When I got home that evening (after dealership hours) and parked the car in my driveway I heard a loud clicking noise from the back of the vehicle (near where the buttons are for the automatic folding third row) and noticed that the ambient lighting in the vehicle was not working. First thing the next morning I text my sales person and did not get a response. I then sent my salesperson and the GM Joe Barba an email to let them know about the clicking noise. I have followed up more than once and have yet to get a response. I understand I that bought a used vehicle but this vehicle came to me in this condition and in my opinion this should be addressed. Even if the dealership were to say we can't help you, they should at least give me the courtesy of a call back. I also purchased a 3 yr warranty, so there is no reason for the dealership to not return my call. Needless to say I am very disappointed - used vehicle or not this is an investment and a dealership should give a paying customer the courtesy of a call back when they are reaching out on a vehicle they just purchased. Based on this, I would caution anyone considering purchasing a vehicle with this dealership. Very disappointed. More

We have had a good relationship with Wesley Chapel Toyota for about 20 years now . We have purchased about 5 cars now and had all of our service taken care of at the dealer and they do an excellent job taki for about 20 years now . We have purchased about 5 cars now and had all of our service taken care of at the dealer and they do an excellent job taking care of our cars . They are always looking to improve their service . More

They were so friendly and worked with me to find something that I wanted at a price I could afford. They really went above and beyond. something that I wanted at a price I could afford. They really went above and beyond. More

Paul Flockhart, the salesman was excellent and very patient, thorough and listened to all of our concerns. The first time around with the Sienna Van was not so good as it came out very expensive and we patient, thorough and listened to all of our concerns. The first time around with the Sienna Van was not so good as it came out very expensive and we could not come up with the same numbers. The second time with the Honda Pilot was very good, and we are pleased with the vehicle and terms. We will certainly recommend Paul to anyone we meet who wishes to purchase a vehicle from Toyota at Wesley Chapel. More