Wesley Chapel Toyota

Very smooth and friendly sales people especially Scott who was my salesman. Showed us all there was to know about our new Toyota Highlander. Will definately return to this dealership in the future if I who was my salesman. Showed us all there was to know about our new Toyota Highlander. Will definately return to this dealership in the future if I need another car. More

I have already complained earlier this year about the lack for customer care and quality service. After my complaint I naively believe that my customer service experience would change. Needless, to say lack for customer care and quality service. After my complaint I naively believe that my customer service experience would change. Needless, to say I was wrong. On the 29th of October I scheduled an oil change with Wesley Chapel Toyota Confirmation #: X02DO1XRL9. After I pulled into the maintenance area I was coerced by one of the associates who tried to up sell me things I did not need nor did I find necessary. After my refusal I gave him the keys and went inside. Not 10 minutes later an associate came out and said that I did not need an oil change, that my oil change is every 10,000 and argued with me that I have been getting my oil change every 10,000 miles. I knew that he was wrong and made it known. I even showed him the Maint. Req. light being on on my dashboard. He told me no and that he could check it for me but if it’s not under Toyota’s warrantee they would charge me $90.00 just to check it. When I asked him why they would charge me he stated in his condescending tone “This is how we keep the lights on and keep our employees working. “ Therefore, I will not have my oil changed until my car has 40,000 miles. If there is any damage done to my car because of his recommendation I will hold Wesley Chapel Toyota responsible. Wesley Chapel Toyota does not have any care or concern for their customers. Time and time again I have been proven correctly. More

Both Lynne and Jaime were courteous and professional their attentions to my wife and I concerns were exemplary. Lynne product knowledge and Jaime financing explanations help to stick with our choice o their attentions to my wife and I concerns were exemplary. Lynne product knowledge and Jaime financing explanations help to stick with our choice of the chosen vehicle. Her nudge here and there help close the deal. I was glad meeting both of them and will recommend the dealership to others. Overall the experience was great. Thanks to all. Gisele & Wilfrid More

This is our second purchase at Wesley Chapel Toyota an both experiences were excellent. Our Sales Associate this time was Yuri Acosta and he was outstanding. He is the type of sales associate that we feel both experiences were excellent. Our Sales Associate this time was Yuri Acosta and he was outstanding. He is the type of sales associate that we feel comfortable with. We did not feel like we were held captive. He answered all our questions and did a great job explaining all the features of the Camary. We would purchase a car again at this dealership and will ask for Yuri Acosta. We feel that this dealership strives for great customer service. Wesley Chapel Toyota has an excellent service department and we were extremely satisfied with the service department with our first vehicle. More

I came in to trade in a car that was in pretty bad shape and they were very helpful and negotiated a good deal and I left with a very good used car. The dealer was very helpful and friendly and made the who and they were very helpful and negotiated a good deal and I left with a very good used car. The dealer was very helpful and friendly and made the whole process very quick and easy More

Thanks Mr. Jack for your excellent services. I was without hope when my bank denied me a loan; and you help me bring me back the lost hope. My family is really happy for the opportunity you gave us to without hope when my bank denied me a loan; and you help me bring me back the lost hope. My family is really happy for the opportunity you gave us to have a new car. This was one of my best experiences buying an auto. Thank you very much!!! More

My experience at Wesley Chapel Toyota was very relaxing and exciting. No haggling, no pressure and Scott was terrific to work with. A 5 star rating! and exciting. No haggling, no pressure and Scott was terrific to work with. A 5 star rating! More

This is my second time at this dealership. The first time I purchased a Camry SE 2.5L and decided to upgrade to a Camry SE V6. My brother and I dealt with Tom Williamson and he was very professional, friend I purchased a Camry SE 2.5L and decided to upgrade to a Camry SE V6. My brother and I dealt with Tom Williamson and he was very professional, friendly. He made it a very easy experience. I would definitely deal with him again. Also we dealt with Finance manager Jaime Garces and he is also very friendly, helpful and answered all the questions put to him. I would recommend this dealership and would come back again. More

The care, respect and attention shown me by Mr. James Swanson, is what sold me my new 2014 Toyota Tacoma. None of the usual dealer games were apparent, simply honest negotiations. In fifty years of buyi Swanson, is what sold me my new 2014 Toyota Tacoma. None of the usual dealer games were apparent, simply honest negotiations. In fifty years of buying new vehicles, this was my most pleasant of experiences. More

Great experience. would recommend this dealer to anyone who asks. great sales staff. the finance department was quick and very helpful with the transaction of my vehicle purchase. who asks. great sales staff. the finance department was quick and very helpful with the transaction of my vehicle purchase. More