Wesley Chapel Toyota

The sales service we recieved was pleasant and prompt. Mr. Millan was knowledgeable and helpful in answering our questions and anticipating and providing useful information. Our sales experience was a go Mr. Millan was knowledgeable and helpful in answering our questions and anticipating and providing useful information. Our sales experience was a good one, very positive. More

This was one of the best experience I have ever had. The staff is so welcoming and really found a car that best suited me. They were respectful and treated me like family. The sales team that help me build staff is so welcoming and really found a car that best suited me. They were respectful and treated me like family. The sales team that help me build my car was just so sweet and really put in all their effort to accommodate me!! Go in and see for yourself!! They are amazing!! I love toyota and they will always have my business :) More

This is the third vehicle we have purchased through Jack. His honesty and integrity will continue to bring us back when needing to purchase vehicles. He is more than a sales associate. He is a friend that ta His honesty and integrity will continue to bring us back when needing to purchase vehicles. He is more than a sales associate. He is a friend that takes care of what is important to us. More

Mark was very helpful in finding the vehicle we were looking for.I had been searching for a used Tacoma for about a year with no luck.The Ford is a little bigger than I wanted,but drives great and serve looking for.I had been searching for a used Tacoma for about a year with no luck.The Ford is a little bigger than I wanted,but drives great and serves the purpose for someone with a bad leg.Mark was very pleasant to deal with,no high pressure tactics at all.Very professional in all aspects presenting the deal. I will probably trade this truck for a used Tacoma next year, and will stay in contact with him. Thank you Mark for your guidance and help in purchasing the truck. Regards Terry Addison. More

I have bought from Wesley Chapel Toyota before and I will keep coming back, WCT has been my truck dealer for 7 years and I have never been disappointed. Mark Howard was excellent to work with, and was except keep coming back, WCT has been my truck dealer for 7 years and I have never been disappointed. Mark Howard was excellent to work with, and was exceptionally helpful finding me the vehicle I was looking for. Thank you again Toyota!! More

I love Wesley Chapel Toyota! I take my car here for service and just bought a new car here. Mark Howard was my sales rep for the new purchase and was very helpful in getting us the best deal for our Pr service and just bought a new car here. Mark Howard was my sales rep for the new purchase and was very helpful in getting us the best deal for our Prius C. We just planned on browsing but he got us a deal we couldn't pass up. He even got my husband some fried chicken from the break room because he hadn't had lunch! Matt Schemkes in the finance department got us a loan with an interest rate lower than we thought possible. Rick Davis in the service department is also a standout employee and very honest and helpful when it came to making repairs to our 2006 Camry. Both Rick and Josh, the service technician, recognized me and even remembered my name a few weeks after my service! I know I can trust Wesley Chapel Toyota. More

Having dealt with a few dealers in my short 38 years on this earth, I can say Albert White, Frank Millan, and Matt Schemkes made our buying experience EXTREMELY easy and pleasant. There were no "hard sale this earth, I can say Albert White, Frank Millan, and Matt Schemkes made our buying experience EXTREMELY easy and pleasant. There were no "hard sales," nor any "high pressure," tactics utilized. I would know having worked in the sale business while living in South Florida, where THAT atmosphere calls for both of the a fore mentioned tactics! Not to mention sheer aggression! The few team members I dealt with seem to understand that great customer service requires the rep to LISTEN to the customer. They asked appropriate questions, provided appropriate suggestions, and were overall pleasant to deal with. I have been singing the jingle, "I want a Toyota, a Wesley Chapel Toyota," since I first heard it, but never expected to actually buy one from them! Give the marketing team a good bonus this Christmas because the programming worked! Ha! More

After reviewing several vans on Auto Trader I drove to Wesley Chapel Toyota to view the ones I was intersted in. I was met by Joseph Cirillo who helped me to view the one I was interested in. He was very Wesley Chapel Toyota to view the ones I was intersted in. I was met by Joseph Cirillo who helped me to view the one I was interested in. He was very friendly and helpful that day and the next when I brought my wife in to see the van. Things did not work out that time and Joe kept in touch via E-mail letting me know of the Black Friday special that they had. He provided a salesman that morning as he was busy elsewhere. I eventually purchased the van that was on sale that day. The only negative item that I encounted was the fact that there was only one "keyless" remote. This was not brought to my attention until after the deal was completed and I was about to pickup my van. The initial impression I was given was that they would try to contact the previous owner and see if they had the other remote and if they did not have it, I was going to have to purchase one myself. After speaking with a supervisor we came to an agreement that the cost would be split if the old one was not located. I felt that I should have been notified of this fact in the begining, not as an "oh by the way" A van that is "keyless" and relies on this electronic remote to start and lock the doors needs to have two units to provide a backup system. More

Frank was great. Very professional, friendly, bilingual, provided different options, walked me thru the whole process and I drove off the lot on a new car provided different options, walked me thru the whole process and I drove off the lot on a new car More

I live about an hours drive from Wesley Chapel Toyota so I didn't really have time to drive out there and get a hassle like I've gotten from other dealerships. I emailed the sales person Eric Riley about wh I didn't really have time to drive out there and get a hassle like I've gotten from other dealerships. I emailed the sales person Eric Riley about what I wanted and what I had to trade in. He asked for a few pictures of the car and I sent them. I asked for a few details about the truck I wanted and he sent me a youtube video and an "out the door" deal. I accepted but was still a little worried I'd get to the dealership and hear something about my trade-in that made it not worth as much or that they'd sold my truck to someone else but they stuck to the deal and the truck had a "sold" sign in the window when I got there because it was "sold" to me. The deal they made via the Internet is the deal I signed on to. What a refreshing car buying experience! Eric even went so far as to mail me something I forgot in my car several days later when I sent him a text message to see if he could get it. That's above and beyond service! Everyone there was very up front and straight forward. Truly a class act! More