Wesley Chapel Toyota

Very efficient well run dealership, my thanks to the staff, I would recommend them to my friends. staff, I would recommend them to my friends. More

Worst customer experience, they got so upset that I was not willing to pay for extra certification inspections. That once I said no thank you it went from “yes sir” and “I will put all your files of your p not willing to pay for extra certification inspections. That once I said no thank you it went from “yes sir” and “I will put all your files of your purchase on a thumb drive so everything is squared away” and hand shakes and appreciation. The second I politely said “no thank you” on the $4700 in extra after purchase plans and the $1499 certified plus inspection and the added taxes. Gap Insurance, lifetime oil changes, 7yr/125k mile warranty, pera guard, tire repair and roadside assistance. After I continued to say “no thank you” the finance manager said sign here and here and I’ll email your docs when I get a chance. No hand shake, salesman just handed me my keys and said bye once he heard I wasn’t getting anything extra. I have had 7 Toyota’s and I have never been treated like just a dollar sign like I did during this entire experience. I will never buy from there again, or get my services done at your establishment. More

I suspect the service department might be fine if you are not a senior citizen female with white hair. Our time is valuable and we need to be able to depend on our car. Many of us are out in the community not a senior citizen female with white hair. Our time is valuable and we need to be able to depend on our car. Many of us are out in the community helping others. This is the second time I have felt disrespected. I guess I need to find some place to get my car seri. More

Chris Joseph is loyal! He’s been trying to get me into, my dream car, a highlander for 6 years now! He finally made it happen and I am ecstatic! Toyota worked with me and I couldn’t be more pleased! my dream car, a highlander for 6 years now! He finally made it happen and I am ecstatic! Toyota worked with me and I couldn’t be more pleased! More

I was misled during the sale…many issues after the sale with no response and outright LIED to by Mike the finance person. He implied he was matching my bank quote but raised my quote by almost 2 points!!! with no response and outright LIED to by Mike the finance person. He implied he was matching my bank quote but raised my quote by almost 2 points!!! Worst experience ever and it continues with no caring person in sight! More

Everyone I spoke to was nothing but kind ,respectful, and helpful. Brandon Cruz and aiyman sabbah is the only reason this deal was done. helpful. Brandon Cruz and aiyman sabbah is the only reason this deal was done. More

From the moment we walked in, how quickly we were greeted and welcomed to the dealership to the negotiations EXCELLENT! Our sales person, Ceaser #1 and welcomed to the dealership to the negotiations EXCELLENT! Our sales person, Ceaser #1 More

I took my truck ln to get worked on with service advisor Mr. Muhammad. He is the biggest crook there could be. Be very careful. Mr. Muhammad. He is the biggest crook there could be. Be very careful. More

Excelente servicio y atención al cliente.Excellent Excelente servicio y atención al cliente. Excellent service and customer service. They look for different options for me that accommodate to my inco Excelente servicio y atención al cliente. Excellent service and customer service. They look for different options for me that accommodate to my income. W More

The people working there are amazing and kind we really had a wonderful experience with the vender Shamir bacha! And the other complement team too. had a wonderful experience with the vender Shamir bacha! And the other complement team too. More