Wesley Chapel Toyota

Great Service!! Mark Howard assisted my wife and I when we purchased a new RAV-4 from Toyota of Wesley Chapel. After describing to Mark what we were looking for he s Mark Howard assisted my wife and I when we purchased a new RAV-4 from Toyota of Wesley Chapel. After describing to Mark what we were looking for he showed us the available RAV-4's they had on the lot. He also offered to tell us about the Highlander's they had. Mark was very thorough in explaining the features of the RAV-4 so that was extremely helpful. We felt Mark was very fair in negotiating the trade-in of our Honda Accord. Overall, it was a very good experience and I would recommend Mark to anyone who is looking to purchase a vehicle from this dealership. Buying a vehicle is my least favorite thing to do but Mark made it a lot more enjoyable! Kudos to Mark and Wesley Chapel Toyota!! More

Sales = 5 stars finance= 3 1/2 Stars Two weeks ago, I purchased a used Toyota Prius that I found on the dealership's web site. My salesman Brett Morris was very kind and sincere. My expe Two weeks ago, I purchased a used Toyota Prius that I found on the dealership's web site. My salesman Brett Morris was very kind and sincere. My experience with him was great. I was transitioned Matt Shemkes in finance where my experience wasn't so great. Matt wasn't very personable. He did work hard to find the proper financing for my deal and I appreciated that. My disappointment came the following day when I dropped off the title to my trade in. I expected to simply drop off a piece of paper and walk out but instead Matt said that Grow Financial couldn't do the rate that we had agreed upon the day before. We had settled on 3.25% because he said the dealership would "buy down" the quarter percent and thats how we agreed. I felt blind sided and wasn't expecting to haggle with finance again. Matt printed up a whole new contract and I signed it (wish I hadn't). I felt like he didn't make the dealership enough on my deal so he bilked me for a couple hundred bucks at the end when I wasn't expecting it. It is still eating at me. More

Terrific experience from a remarkable crew. Fast, seamless, friendly and efficient. All parties involved were exceptional. Most of my legwork was done by phone and email. Lynne was honest and f Fast, seamless, friendly and efficient. All parties involved were exceptional. Most of my legwork was done by phone and email. Lynne was honest and friendly in our dealings. James was perfect in our in store experience and Edwin was professional , courteous and comprehensive in our dealings in finance. My only glitch was that there were a few minor issues in the detailing of the new Camry, however those were addressed in a prompt and friendly way with apologies. I would without question shop again at WC Toyota! More

This my 5 th may be 6 th encounter with Wesley Chapel Toyato Always so great to go there send 3 people already and its just great they have no problem, Thanks to James Swanson he was so pleasant professional, kn Always so great to go there send 3 people already and its just great they have no problem, Thanks to James Swanson he was so pleasant professional, knowledgeable, work very hard to accommodate our needs, I could not asked for more from him for me and my son, and then there was Kelly or financial personnel just so warm and professional. Thank you guys I will be sending more people, I will always shop there Thanks a lot. I will tell the world the best car dealer in Florida check them out people before you go any where else.Great,Great,Great place. More

Mark Howard Wesley Chapel Toyota I was given Mark Howard of Wesley Chapel Toyota’s number from a friend of mine who recommended him when she found out I was looking for a car. I don’ I was given Mark Howard of Wesley Chapel Toyota’s number from a friend of mine who recommended him when she found out I was looking for a car. I don’t have the best credit and didn’t have a lot of (any) money to put down. I thought this was definitely impossible due to my situation but after a few phone conversations, Mark gave me the impression that he felt he would be able to help me. Before I went in to the dealership, Mark Howard had me prepared for what to expect and had already asked for all the pertinent information needed to submit for my financing. When I showed up at Wesley Chapel Toyota, not only was Mark ready with the paperwork, but he already had the car I picked ready to go. This was by far, the best experience I have had buying a vehicle. Needless to say, I am now driving my new car and would recommend Mark Howard and Wesley Chapel Toyota to anyone who would listen. If you ever feel like your situation is holding you back from getting the car you want at the price you want it, call Mark. If he can’t get it done, it can’t be done, in my opinion. Thanks again Mark. You have a customer for life. More

Great Customer Service The only way to describe my recent purchase of my 2014 Toyota Corolla is TOTALLY AWESOME! This was my second purchase from Wesley Chapel Toyota, and The only way to describe my recent purchase of my 2014 Toyota Corolla is TOTALLY AWESOME! This was my second purchase from Wesley Chapel Toyota, and they will have my business for many years to come. From the moment I came in a scheduled Service appointment, to the moment I walked out with my new vehicle, my experience was awesome. My salesman, Mike Rockaway was very patient and personable. He actually listened to what I wanted, and helped me pick out exactly what I wanted without all the pressure and pushiness some salesman possess. I am very happy with my purchase, Wesley Chapel Toyota has the best customer service that I have ever experienced at a dealership. They have definitely renewed my faith that true customer service does still exist!! More

Great Experience Sales person Brett Morris did an outstanding job meeting my needs and getting me in a 2015 Tacoma. The sales team treated me fair and rest assured I' Sales person Brett Morris did an outstanding job meeting my needs and getting me in a 2015 Tacoma. The sales team treated me fair and rest assured I'll be back again in the future. Great job!!!! More

nursing JC was outstanding on costumer service he helped me so much and made everything so smooth I would recommend him to everyone I know there was no pressu JC was outstanding on costumer service he helped me so much and made everything so smooth I would recommend him to everyone I know there was no pressure it was all about helping me and listening to what I needed and not just trying to sell me a car, It was an awesome experience thanks to him.!! More

Outstanding Service Dwayne Nurse took care of me today at Wesley Chapel Toyota. My husband and I are taking another pass almost a year from now and needed a car for a gre Dwayne Nurse took care of me today at Wesley Chapel Toyota. My husband and I are taking another pass almost a year from now and needed a car for a great price & he was able to get us that and much more!!! I really appreciate the commitment to his job as well as customer satisfaction. I would recommend anyone to meet with Dwayne Nurse if your in the market for a vehicle. More

Great Experience His service was exceptional. He is a great sales guy, no pressure no hassle. The level of professionalism is outstanding and I would definitely reco His service was exceptional. He is a great sales guy, no pressure no hassle. The level of professionalism is outstanding and I would definitely recommend JC to help anyone get a new car. More