Wesley Chapel Toyota

Had a great experience at Wesley Chapel Toyota. Kelsey Nash was very professional, knowledgeable, helpful, and patient. He answered the questions that I had at the time and made me feel at ease. Kelsey Nash was very professional, knowledgeable, helpful, and patient. He answered the questions that I had at the time and made me feel at ease. He took the time to make sure that I got a good deal on my new RAV4. He followed up to make sure that I didn’t have any issues with the Toyota application and told me not to hesitate to contact him if I had any questions. Great job Kelsey Nash! More

After many years of working with one of the best sales associates at Wesley Chapel Toyota, I was surprised to learn yesterday that Mike Brockway has retired! Mike has always been my (and our) go-to person associates at Wesley Chapel Toyota, I was surprised to learn yesterday that Mike Brockway has retired! Mike has always been my (and our) go-to person for all things cars, which is why we’ve proudly owned Toyota vehicles for over 14 years—more than 14 cars in total. However, during yesterday’s visit to the dealership, I had the pleasure of working with Luisfer Ortiz, and I have to say, he did a phenomenal job! While “replacement” isn’t the right word (as Mike Brockway is truly irreplaceable), Luisfer exceeded my expectations with his exceptional service. Luisfer was incredibly patient, understanding, and never pushy. He took the time to listen carefully to my needs and made sure the entire experience was focused on me, not just making a sale. His respect for my preferences and dedication to ensuring my happiness, whether with a new car or simply the experience, was remarkable. I will definitely be staying in touch with Luisfer and referring him to others so they can enjoy the same positive experience I had. If you’re looking for a great experience at Wesley Chapel Toyota, I highly recommend visiting Luisfer Ortiz—and feel free to mention that Jason Soto referred you. More

Very nice experience. Excellent personnel, very professional and with excellent listening skills. Supported me with exactly what I was looking for. Excellent personnel, very professional and with excellent listening skills. Supported me with exactly what I was looking for. More

If you have ever been to a car dealership you know how stressful and overwhelming this can be. Man am I glad that I was able to work with Luis. It was legit the best experience I’ve ever had with getting stressful and overwhelming this can be. Man am I glad that I was able to work with Luis. It was legit the best experience I’ve ever had with getting a car. This was my second car and man it felt so seamless and Luis was able to give me words of wisdom as I was so nervous about making this purchase. He worked really well in explaining what may happen with pricing and what may not. You just don’t get that person-ability at car dealerships these days. If I ever buy another car or have a friend wanting to buy one. I will send them to Luis. The gentleman that also sold me the car at the end was super cool as well. Wish both of them all the best in the future and to continue being themselves cause it’s needed these days ! More

Matthew Sowa was a great help with the purchase of this vehicle. Everything went smoothly and was exactly as expected. Bonus that he stayed late on an evening before a holiday to make sure things went we vehicle. Everything went smoothly and was exactly as expected. Bonus that he stayed late on an evening before a holiday to make sure things went well and followed up after the purchase. A surprisingly pleasant experience purchasing a vehicle. More

Reakwon Jones worked with us to find the perfect vehicle for our needs. He was very patient, professional, and knowledgeable on the vehicle we chose to purchase. When the time came to negotiate a price th for our needs. He was very patient, professional, and knowledgeable on the vehicle we chose to purchase. When the time came to negotiate a price that worked with our budget he went above and beyond to achieve a payment we were comfortable with. Reakwon, as well as the rest of the team in finance/sales, provided a top notch experience that will keep us coming back for years to come. I highly recommend this dealership! More

Upon arriving I met with Mike Haake, sales manager. He introduced me to Jack Peck, sales specialist. We sat down and discussed my needs in a vehicle. Payments that I could afford. Jack has been there f He introduced me to Jack Peck, sales specialist. We sat down and discussed my needs in a vehicle. Payments that I could afford. Jack has been there for 15 years,15 years!! That is amazing, can you imagine the knowledge he has! Jack is really down to earth. Jack brought a Chevy Equinox up for a test drive. Once around the block and it was the one. From there we went thru the numbers. Next it was off to Alexis Rodriguez, Financial Professional. Alexis was professional in every way and more. She went over every form that I needed to sign, she answered all of my questions with a smile. When we were done,she walked me out to meet Jack who met us an put my plate on. If you are in the market for a new or used vehicle go see this trio. Jack Peck, Sales Specialist Alexis Rodriguez, Financial Specialist Mike Haake, Sales Manager Thank you again, Cynthia Angell More

We have had an amazing experience the last two times we have needed to get a new vehicle. Kelsey Nash did such an amazing job the first time we needed a vehicle that we went back and asked specifically for have needed to get a new vehicle. Kelsey Nash did such an amazing job the first time we needed a vehicle that we went back and asked specifically for him the second time. He goes above and beyond to find what he knows we are looking for. He finds vehicles in our price range and works with us to find the perfect fit for our family that is in our budget. He was so good with our kids during the whole process and made the normally dreaded car buying experience easy, quick, and smooth. I hope I don’t need another vehicle for awhile (let’s pray for no more accidents), but I know who I will go see in the future when our family needs another vehicle! Thank you so much Kelsey for your help the last two times we visited Toyota and all your support in getting us into a vehicle that fit our needs in one visit! Also, thank you to any other members that were involved behind the scenes. We appreciate everyone at Toyota and the work you do to create an environment that people enjoy coming to during their car shopping experience. More

THIS DEALERSHIP REALLY SUCKS! DON'T BUY A VEHICLE FROM THESE CROOKS AND CHEATERS. Let me explain. My next door neighbor is a very nice elderly gentleman, (who does not do comput DON'T BUY A VEHICLE FROM THESE CROOKS AND CHEATERS. Let me explain. My next door neighbor is a very nice elderly gentleman, (who does not do computer)bought a 2024 Tacoma from WC Toyota, and they ripped him off. He bought all the add-on warranties for the new truck. The dealership only gave him one ignition key and no spare key for the door or ignition. The truck also came with 4 wheel locks on the wheels. When he asked for a key to them, they said they would have to replace them with another set and a new key as they had lost the one for the wheel set lock on the truck. After waiting for 3 hours, they had finally changed the wheel locks. But now they wanted to charge him $60 for the wheel lock key and $90 for a second key for the door locks. (nothing was said about this cost when he bought the truck) During the 3 hours he waited he read the warranties he had just purchased and it clearly states he can get free replacement keys for the ignition, doors and wheels once a year for the truck as long as it is kept under the Toyota warranty. On showing this to the manager, the manager says this does not cover the keys he didn't get with the vehicle and he had to pay for any extra key for the vehicle. Can you believe that? This just reminded me of why I don't use this dealership for the past 8 years as they screwed me over also on my 2009 Toyota Tundra. I now have a new Tundra from Toyota of Tampa Bay, where they treat you right. A little more distance to drive, but they don't screw you over. Don't go to Wesley Chapel, you will get screwed. Two separate families from Zephyrhills. (Ralph and next door, Ali) More

I just purchased a BMW X3 from Wesley Chapel Toyota. Kush Patel was absolutely amazing! He is so nice and knowledgeable. He is not pushy at all and answers every question. He went above and beyond in ev Kush Patel was absolutely amazing! He is so nice and knowledgeable. He is not pushy at all and answers every question. He went above and beyond in every way. I would 100% recommend him for your next car purchase!! More