Wesley Chapel Toyota

Upon arriving I met with Mike Haake, sales manager. He introduced me to Jack Peck, sales specialist. We sat down and discussed my needs in a vehicle. Payments that I could afford. Jack has been there f He introduced me to Jack Peck, sales specialist. We sat down and discussed my needs in a vehicle. Payments that I could afford. Jack has been there for 15 years,15 years!! That is amazing, can you imagine the knowledge he has! Jack is really down to earth. Jack brought a Chevy Equinox up for a test drive. Once around the block and it was the one. From there we went thru the numbers. Next it was off to Alexis Rodriguez, Financial Professional. Alexis was professional in every way and more. She went over every form that I needed to sign, she answered all of my questions with a smile. When we were done,she walked me out to meet Jack who met us an put my plate on. If you are in the market for a new or used vehicle go see this trio. Jack Peck, Sales Specialist Alexis Rodriguez, Financial Specialist Mike Haake, Sales Manager Thank you again, Cynthia Angell More

We have had an amazing experience the last two times we have needed to get a new vehicle. Kelsey Nash did such an amazing job the first time we needed a vehicle that we went back and asked specifically for have needed to get a new vehicle. Kelsey Nash did such an amazing job the first time we needed a vehicle that we went back and asked specifically for him the second time. He goes above and beyond to find what he knows we are looking for. He finds vehicles in our price range and works with us to find the perfect fit for our family that is in our budget. He was so good with our kids during the whole process and made the normally dreaded car buying experience easy, quick, and smooth. I hope I don’t need another vehicle for awhile (let’s pray for no more accidents), but I know who I will go see in the future when our family needs another vehicle! Thank you so much Kelsey for your help the last two times we visited Toyota and all your support in getting us into a vehicle that fit our needs in one visit! Also, thank you to any other members that were involved behind the scenes. We appreciate everyone at Toyota and the work you do to create an environment that people enjoy coming to during their car shopping experience. More

THIS DEALERSHIP REALLY SUCKS! DON'T BUY A VEHICLE FROM THESE CROOKS AND CHEATERS. Let me explain. My next door neighbor is a very nice elderly gentleman, (who does not do comput DON'T BUY A VEHICLE FROM THESE CROOKS AND CHEATERS. Let me explain. My next door neighbor is a very nice elderly gentleman, (who does not do computer)bought a 2024 Tacoma from WC Toyota, and they ripped him off. He bought all the add-on warranties for the new truck. The dealership only gave him one ignition key and no spare key for the door or ignition. The truck also came with 4 wheel locks on the wheels. When he asked for a key to them, they said they would have to replace them with another set and a new key as they had lost the one for the wheel set lock on the truck. After waiting for 3 hours, they had finally changed the wheel locks. But now they wanted to charge him $60 for the wheel lock key and $90 for a second key for the door locks. (nothing was said about this cost when he bought the truck) During the 3 hours he waited he read the warranties he had just purchased and it clearly states he can get free replacement keys for the ignition, doors and wheels once a year for the truck as long as it is kept under the Toyota warranty. On showing this to the manager, the manager says this does not cover the keys he didn't get with the vehicle and he had to pay for any extra key for the vehicle. Can you believe that? This just reminded me of why I don't use this dealership for the past 8 years as they screwed me over also on my 2009 Toyota Tundra. I now have a new Tundra from Toyota of Tampa Bay, where they treat you right. A little more distance to drive, but they don't screw you over. Don't go to Wesley Chapel, you will get screwed. Two separate families from Zephyrhills. (Ralph and next door, Ali) More

I just purchased a BMW X3 from Wesley Chapel Toyota. Kush Patel was absolutely amazing! He is so nice and knowledgeable. He is not pushy at all and answers every question. He went above and beyond in ev Kush Patel was absolutely amazing! He is so nice and knowledgeable. He is not pushy at all and answers every question. He went above and beyond in every way. I would 100% recommend him for your next car purchase!! More

Matthew and Alexis are the best. They got us approved and driving off the lot in 1.5hrs which is the fastest time I’ve experienced purchasing a car. They were also able to reduce my They got us approved and driving off the lot in 1.5hrs which is the fastest time I’ve experienced purchasing a car. They were also able to reduce my payments and provide stellar warranty coverage at no charge! Definitely recommend coming here and hooking up with them! More

Raekwon Jones was so helpful and knowledgeable on what I wanted and helped me reach my goal in getting my new car! Best experience I’ve had getting a car. wanted and helped me reach my goal in getting my new car! Best experience I’ve had getting a car. More

Huge thank you goes out to my salesman, Evan Sheckler! He was knowledgeable and transparent with every question and didn’t try to add any extra fluff. You can tell that Evan values customer service becaus He was knowledgeable and transparent with every question and didn’t try to add any extra fluff. You can tell that Evan values customer service because his was top tier. Thank you, Evan! More

I had a terrible experience with Toyota Wesley Chapel. After spending almost $800 on car service, I inquired about selling my 2022 Camry with only 27,000 miles. I was quoted $25,000 when I picked up my ca After spending almost $800 on car service, I inquired about selling my 2022 Camry with only 27,000 miles. I was quoted $25,000 when I picked up my car, so we returned the next day expecting to make the deal. Once there, they changed the story, claiming the $25,000 offer was only for a trade-in—something they never mentioned before. With time constraints, they pressured us, dropping the offer to $22,000, saying they'd list the car for $26,000. We felt manipulated and deceived by their bait-and-switch tactics. To make matters worse, they promised same-day payment but took seven days to issue the check. I believe contacting Toyota corporate expedited the process, but it shouldn't have come to that. This dealership operates like sharks, and I will never buy or do business with them again. If you consider dealing with them, be vigilant and watch out for their underhanded tactics. More

Reakwon Jones went above and beyond to help us get our new car. He is very knowledgeable with the Toyota options and helped us make our decision. He was very patient with me and all my questions. This is new car. He is very knowledgeable with the Toyota options and helped us make our decision. He was very patient with me and all my questions. This is our second time purchasing from them. I would recommend Reakwon Jones and Wesley Chapel Toyota to anyone looking for a smooth buying experience! More

Buying a car from this dealer was an unexpectedly great experience. There was no pressure from either Sergio Rosa, the sales person, or the manager Mark. We thought we got a good deal and absolutely love experience. There was no pressure from either Sergio Rosa, the sales person, or the manager Mark. We thought we got a good deal and absolutely love our new Venza More