Wesley Chapel Toyota

Such a GREAT dealership and GREAT people! My husband and I went in to Wesley Chapel Toyota on 2/6 not expecting to buy a car, but only wanted to check out the new redesigned Prius. My husband My husband and I went in to Wesley Chapel Toyota on 2/6 not expecting to buy a car, but only wanted to check out the new redesigned Prius. My husband already drives a 2012 Prius and is very happy with his. I was driving a 2016 Honda H-RV and wanted to get in to a hybrid before gas prices go up again We were promptly greeted by Leeanne Randolph, who was very helpful and showed us the ones they had on the lot, it ended up being a great deal so we pulled the rigger!.I got above what I owed on my H-RV and that was the most important thing to me was not getting hosed on my trade in. We gave her a number we were willing to pay for a payment and she made it happen. We never felt pressured in to anything and Leeanne was very honest with us from the get go and didn't not sugar coat anything for us. Car buying is not all rainbows and kittens unless you're a millionaire and don't have to worry about a payment and Leanne won't make you feel like you're getting into something you won't be able to afford.She fought for and got a great trade in value for my car! She's such an awesome salesperson and will fight tooth and nail for you business. I got some free all weather floor mats as well! The finance lady, Kelly, was really great and easy to work with. She knocked of a percentage point on out rate and gave us extra mileage on our warranty! The only downside is when I came back to the dealer the following weekend to get the pinstripe removed. After I came back to pick up the Prius after the removal was completed, I was checking it over to see how it looked and noticed several spots on both sides where it was scratched. I went back in and let them know and they took it back to look at it. The director of the lot, Chris Bice, came over to speak to me about it and let me know short of repainting it it couldn't be fixed because the detailer went to deep with the buffer. Instead of saying they would repaint the car for me, he instead said they would replace the entire car! I was absolutely blown away by that! I honestly did not expect that to happen, and was deeply impressed by that. They didn't have any of my model, the 3 Touring, on the lot so it had to be ordered. When it came in and was ready to be picked p today 2/22 I couldn't come to the dealer as I was home sick with the flu. they then offered to come drive it to my house and drop it off and pick up the damaged Prius! Again, mind was blown! Got my new Prius delivered to my home and sitting in my drive way right now. :) I've never had such a good experience at a dealership. I loved how they didn't try to screw me over and not just talk to my husband about things like I've had happen in the past. Wesley Chapel Toyota forever has my business, especially when my husband is ready to trade in his 2012 Prius for a new one! Please go see Leeanne, she's great and I recommend her as a sales person to anyone who needs a new or used car! More

Seamless transaction, great deal and a truly refreshing exp. I recently stopped at Wesley Chapel Toyota on a whim. I LOVE the Tundra truck, feel they are the best truck on the road, but felt they would be out of I recently stopped at Wesley Chapel Toyota on a whim. I LOVE the Tundra truck, feel they are the best truck on the road, but felt they would be out of the range of what I was willing to spend. Regardless, I stopped while shopping for a truck on this certain day. I was met by Richard Jackson, he asked if he could be of assistance, I told him I was going to look around and if I needed him I would reach out. This was the point of which Richard was different than any other salesperson I have EVER been greeted by. He said no problem, please let me know if I can help, and he stayed put where he was, which was EXACTLY what I, the CUSTOMER wanted! I looked around, found a vehicle of interest, and approached Richard with questions. NEVER once did he BS me! Never once did i feel he misrepresented, lied or deceived! He was VERY KNOWLEDGABLE regarding the product, but if he did not know an answer, he said so BUT finished it up with "BUT I WILL GET THE ANSWER"! Once Richard and I came to a deal and he handed me over to finance, everything there was just as it was with Richard. No PRESSURE, no deceit and no lying! If I could rate this experience a 10 star, I would! I have already referred 2 people, my son and my best friend, both of which will be ready to purchase soon, and when they are, they will call Richard!! oh, and my Son will fly down from CHICAGO to do so! More

Leeanne made it so easy! I'm so glad we decided to stop at Wesley Chapel Toyota. Our family just purchased our new mini van and this was the best experience in car buying. We I'm so glad we decided to stop at Wesley Chapel Toyota. Our family just purchased our new mini van and this was the best experience in car buying. We had been taken advantage of at the previous dealership where we purchased our trade in. We came to Wesley Chapel Toyota and Leeanne Randolph really took care of us. I love that there was a play room for the kids to stay busy while we shopped. The customer service was amazing and I highly recommend our sales rep, Leeanne Randolph. She really made this car buying experience a smooth and easy one. She was quickly able to answer all of our questions and had some great advice as far as helping us choose what would fit our family best. More

Experience was great! I gave a five star rating because I have not only bought one car from Wesley chapel Toyota i have bought two now... And each time my experience was aw I gave a five star rating because I have not only bought one car from Wesley chapel Toyota i have bought two now... And each time my experience was awesome, everyone is so friendly and helpful, I unfortunately had a total loss of my vehicle and Jack Peck was impeccable with helping me find the car of my dreams for the right price! He was very up front and honest with me and that is appreciated greatly with my circumstances. And Edwin Andino made my fiancé experience great also, very friendly and helpful with any questions I had! Overall the team at Wesley chapel Toyota made my experience buying a car fun and as easy as it could be! I recommend them highly! More

Ask for Harry and tell them Florencio sent you! Very quick very easy. Very honest about my situation, helped me get into the car of my dreams. Can't get much better than that. Harry was my sales Very quick very easy. Very honest about my situation, helped me get into the car of my dreams. Can't get much better than that. Harry was my sales guy, go ask for him and tell him Florencio sent you! More

Outstanding I bought my 2016 SE Special Edition from Scott "Scooter" LaVancher. He made the process very smooth and after discussing what I wanted he made it happ I bought my 2016 SE Special Edition from Scott "Scooter" LaVancher. He made the process very smooth and after discussing what I wanted he made it happen. I could not be more satisfied with the treatment and professionalism from Wesley Chapel Toyota and their employees. If you are looking.... look no further and ask for Scott!! You won't be disappointed. More

Great experience I came in for an oil change and to discuss my options because I was far over my miles on my lease. I met Mike and we talked for a bit and he showed me I came in for an oil change and to discuss my options because I was far over my miles on my lease. I met Mike and we talked for a bit and he showed me a few cars and before I knew it I was purchasing a car in the exact color and fabric I always wanted. Last time I simply went with what was left on the lot and this time he started with what color do you like :). I'm very no-nonsense and truly appreciated Mike's demeanor and assistance as we worked through the pricing. More

A Great Experience! I basically bought my car and sold my Honda CRV online. I dealt with Jack Peck an Internet Representative and he was wonderful! Told him what I wanted I basically bought my car and sold my Honda CRV online. I dealt with Jack Peck an Internet Representative and he was wonderful! Told him what I wanted, he got me the numbers, and made the deal happen. No harassing phone calls at work and overly aggressive sales tactics. Honest and great customer service. Will go back to him the next time I need to buy a car! C. Hudson More

Great professional service. After checking prices from other dealers I found the Camry I was looking for at a very good price. I got a good deal with the internet price from Mark After checking prices from other dealers I found the Camry I was looking for at a very good price. I got a good deal with the internet price from Mark Howard, who did not pressure me into buying, the car was just what I was looking for. Got friendly and professional service from Mark and also the gentleman who handled the paper work for me. More

GREAT EXPERIENCE OUR SALESMAN BRAD DAVIS WAS VERY KIND PATIENT AND PROFESSIONAL IN ALL ASPECTS OF OUR VISIT WE ARE VERY PLEASED WITH OUR OUTCOME AND WOULD RECOMMEND HI OUR SALESMAN BRAD DAVIS WAS VERY KIND PATIENT AND PROFESSIONAL IN ALL ASPECTS OF OUR VISIT WE ARE VERY PLEASED WITH OUR OUTCOME AND WOULD RECOMMEND HIM AGAIN AND AGAIN More