Wesley Chapel Toyota

Ness Hogarth JR Was our salesmen. Came in late on Sunday evening and he didn’t rush us, was honest, knowledgeable and helped us in any way we needed. The tack on fees are frustrating Came in late on Sunday evening and he didn’t rush us, was honest, knowledgeable and helped us in any way we needed. The tack on fees are frustrating but overall a great experience. More

Ness Hogarth JR of Wesley Chapel Toyota was a pleasure to work with. He was very personable and put a lot of care in helping me through the purchase process. I am 48, and this is the first brand new vehicle work with. He was very personable and put a lot of care in helping me through the purchase process. I am 48, and this is the first brand new vehicle I have ever purchased. I’m glad I purchased it from Wesley Chapel Toyota, and I’m glad that Ness was the key anchor in that experience. More

I booked my car on 16Jul'22. There was a offer from Toyota to finance at @1.9%. I was told that any offer from Toyota will be honored at the time of final billing. I got a call There was a offer from Toyota to finance at @1.9%. I was told that any offer from Toyota will be honored at the time of final billing. I got a call for final invoicing and delivery on 11Aug'22. The 1.9% offer was still valid. However, finance guy asked for additional $2000 to finance at that rate. Another call to negotiated it to $1000. I got 5 calls in an hour on the same day to either agree on the additional amount or deny the deal within 2 hours. 2 hours? are you kidding me? I then contacted Toyota directly and not sure if they got some feedback from Toyota, I finally could finance at 1.9% without additional payment. Appreciate Sales man Kamaal, who was fair during sales interaction and also kind to drive 60 miles to deliver the vehicle at my doorstep. He was accompanied by his son [why not a driver from dealership?] to drive him back. Another offer denied; 2 years 25000 miles free service from Toyota. I was charged $699 for Toyota platinum package with the overlapping coverage. More

Was in need of a car, ended up at the "truck center" which is apparently overflow for WC Toyota. My sales rep was Julie Marie Keller-Pereira, she was very pleasant, very nice, and pretty low-pressure which is apparently overflow for WC Toyota. My sales rep was Julie Marie Keller-Pereira, she was very pleasant, very nice, and pretty low-pressure as far as car sales go. Overall, having done research before visiting, I had a fairly positive experience, and Julie definitely helped to take away some of the stress that comes with buying a car. I don't know about the dealership on whole, but I would recommend Julie for sure. More

Wesley Chapel Toyota Service is exceptional. Same service rep multiple visits. They know you and your vehicle. Make sure you get great service, best deals and all the coupons you are entitled to Same service rep multiple visits. They know you and your vehicle. Make sure you get great service, best deals and all the coupons you are entitled to. Great waiting area. I have had had ONLY Toyotas since 1980s. Best cars and people and facilities More

Both Caleb Huff and Matt Howard were great. I walked away feeling like I got a great deal. They were very helpful and fair. I walked away feeling like I got a great deal. They were very helpful and fair. More

Outstanding! Lisa was incredibly helpful and pleasant! Our car was checked out and finished very quickly. Lisa was incredibly helpful and pleasant! Our car was checked out and finished very quickly. More

A place to go for your oil change or any other word that your Toyota needs thank you Carlos for taking care of me yesterday for my oil change and I’ll see you soon! Keep up the good work Wesley Chapel Toyot your Toyota needs thank you Carlos for taking care of me yesterday for my oil change and I’ll see you soon! Keep up the good work Wesley Chapel Toyota More

My service representative, Carlos, was friendly, helpful and very professional, thank you for your assistance. Melissa Cruz and very professional, thank you for your assistance. Melissa Cruz More

Worst customer service award goes to Wesley Chapel Toyota now even if they give a free car would not go to this dealer for anything Cesar the car sales person needs a training is selling cars he doesnt know now even if they give a free car would not go to this dealer for anything Cesar the car sales person needs a training is selling cars he doesnt know how to speak to the customer Was purchasing a new vehicle for my daughter who just graduated with straight A's and heading to college Wesley chapel Toyota image in my eyes fell to the drain would never put my step in this dealership Sun toyota bent backwards to accomodate us for brand new RAV4 More