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Wesley Chapel Toyota

Wesley Chapel, FL

Overview
Employees
Reviews
Vehicles
4.6
4,323 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Wesley Chapel Toyota and Scion is one of the Tampa Metro area's newest and most modern Toyota dealerships and service centers. Stop by and we'll show you why buying a new or used car from Wesley Chapel Toyota and Scion will be one of the best car buying experiences you will ever have
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5300 Eagleston Blvd

Wesley Chapel, FL

33544

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Showing 4,323 reviews

November 23, 2022

The Service Advisor at Wesley Chapel Toyota, Richard was knowledgeable, courteous and highly professional; from beginning to end, I felt welcome, trusted and pleased. More

by rodespagc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Ellison
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Nov 28, 2022 -

Wesley Chapel Toyota responded

Hello, it is great to hear Richard and our Wesley Chapel Toyota team provided you with such an excellent 5-star experience. Come by and visit us again anytime.

November 22, 2022

Ask for Felipe Santiago, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service!! More

by nirkasilvestry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Felipe Santiago
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Nov 23, 2022 -

Wesley Chapel Toyota responded

Hello, thank you for the great shout out to Felipe! If there was anything we could have done to improve your visit, please feel free to reach out to us! We hope to see you again to earn your fifth star!

November 19, 2022

The service advisor at Wesley Chapel Toyota, Brittney, was knowledgeable, courtesy, truly professional and very helpful in coordinating warranty work that required ordering parts for my Camry 2019. She su More

by LATIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney Ward
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Nov 21, 2022 -

Wesley Chapel Toyota responded

Hello, thank you so much for the kind shout out to Brittney! Your kind review and recommendation mean a lot to our entire Wesley Chapel Toyota team. We hope you enjoy your Thanksgiving and please come by and visit us again anytime!

November 14, 2022

Great dealership to work with. Got in touch with Jeff at Toyota, I loved my experience from the first day to now. Highly recommend them! More

by Nicole.thomas2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2022 -

Wesley Chapel Toyota responded

Nicole, what a great five-star shout out to Jeff! Our entire Wesley Chapel Toyota team appreciates your recommendation and we look forward to seeing you again!

November 13, 2022

Kush Patel made our first new car buying experience a great one . Explained everything to me even though I had dozens of questions. Great guy will definitely be doing business again. The dealership itsel More

by floridalife863
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KUSH
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Nov 15, 2022 -

Wesley Chapel Toyota responded

Hello, we know buying your first vehicle is a big deal and we are so thrilled to hear Kush was able to make it such a great experience. Our entire Wesley Chapel Toyota team appreciates your five-star rating and we look forward to seeing you on the road.

November 13, 2022

I was assisted through all my process by HC very knowledgeable, very honest and over all very understanding with my needs. He went above and beyond for us. Very satisfied 100% More

by mary_a_bernard@hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hipolito Dávila
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Nov 13, 2022 -

mary_a_bernard@hotmail.com responded

Nov 13, 2022 mary_a_bernard@hotmail.com I was assisted through all my process by HC very knowledgeable, very honest and over all very understanding with my needs. He went above and beyond for us. Very satisfied 100%

November 09, 2022

I have been working with service since September 12. This is November 9 and I can’t get anyone in service to call me back. I have left messages until I am blue in the face. There is never a manager t More

by Ron.austin5521
Recommend Dealer
No
Employees Worked With
Richard Ellison and Nina
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Nov 15, 2022 -

Wesley Chapel Toyota responded

Hello Ron, We appreciate you bringing this situation to our attention. We understand waiting for your vehicles service needs to be completed can be frustrating and I apologize for any inconvenience this may have caused you. I can assure you this is not an accurate reflection of the first-class experience we strive to provide all of our valued customers, like yourself. I would like the opportunity to speak with you regarding this experience to better serve you and future customers. At your convenience, please reach out to me directly. 813-473-7554 Roland Lavigne Service Manager

November 04, 2022

These guys are worthless and will do anything to sell a vehicle. Including having you drive an hour out of your way knowing all along that the vehicle that they say they have is already sold or has a depos More

by rchrusz55
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Lavancher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Haake
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Latham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana, Mike Grega, Lynne Hudson, Terry Stanford, Rich Jackson, Larry Kilbourn, Stevie Pescarino, Maurice Ross
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Nov 10, 2022 -

Wesley Chapel Toyota responded

Hello, Thank you for taking the time to leave us with your rating. Our team strives to provide all of our valued customers, like yourself, with a five-star experience when given the opportunity to earn their business. It is regrettable to learn we have fallen short of that with you. I would like to speak with you regarding the details of this experience. At your convenience, please feel free to reach out to me. I look forward to hearing from you soon. 813-415-7189 Michael Haake General Sales Manager

Nov 10, 2022 -

Wesley Chapel Toyota responded

Hello, Thank you for taking the time to leave us with your rating. Our team strives to provide all of our valued customers, like yourself, with a five-star experience when given the opportunity to earn their business. It is regrettable to learn we have fallen short of that with you. I would like to speak with you regarding the details of this experience. At your convenience, please feel free to reach out to me. I look forward to hearing from you soon. 813-415-7189 Michael Haake General Sales Manager

Nov 10, 2022 -

rchrusz55 responded

No thanks. I’ve been through this with your dealership a few times.

November 02, 2022

Shannon my adviser gave me warm greeting and discuss my car history service and advise time to replace my air filter, Well done Shannon More

by albert07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Heflin
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Nov 10, 2022 -

Wesley Chapel Toyota responded

Hello, thank you for choosing to visit our Wesley Chapel Toyota team. We are happy to learn Shannon was able to provide you with such an excellent experience. Our entire team hopes to see you again in the future.

Nov 10, 2022 -

Wesley Chapel Toyota responded

Hello, thank you for choosing to visit our Wesley Chapel Toyota team. We are happy to learn Shannon was able to provide you with such an excellent experience. Our entire team hopes to see you again in the future.

October 31, 2022

I recently purchased a new Corolla from Wesley Chapel Toyota—I love my new car! Jeffrey Latham is a great salesman —he made the whole experience seamless and worked hard to get me in the car I truly wan More

by michellekien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Wesley Chapel Toyota responded

Hello, Thank you for the great shout out to Jeffery and our Wesley Chapel Toyota team! Congrats on your new ride! Enjoy the miles ahead and we look forward to seeing you at your next visit.

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