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Wesley Chapel Toyota
Wesley Chapel, FL
4,340 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Wesley Chapel Toyota and Scion is one of the Tampa Metro area's newest and most modern Toyota dealerships and service centers.
Stop by and we'll show you why buying a new or used car from Wesley Chapel Toyota and Scion will be one of the best car buying experiences you will ever have
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,340 reviews
June 01, 2018
Unorganized My experience with this dealership has been the worst. Originally when I purchased the vehicle our sales person was not even listening to what me and My experience with this dealership has been the worst. Originally when I purchased the vehicle our sales person was not even listening to what me and my fiancé were telling him we needed to be done to the vehicle. The sales person was new on the floor and really had no idea what he was doing. We weren’t trying to make him feel bad, as that’s not the kind of people we are. Before purchasing the vehicle we stated we needed the gauges in the rim fixed, the back bumper needed to be buffed and re painted and the console and door arm needed to be fixed as was starting to crack. I’m this one frame now I may add the sales man Paul Greene set us up with an appointment to service to have looked at. Arrived on the day and time presented and waited and waited and waited u til was informed the people were not even at the location that day. Now that is very poor right from the start for a customer to even have to go through that. Service department advised can have wheel tech come to my home as the drive for the dealership is 45-60 minutes from where we live at. The wheel tech comes after having to set appointment myself to even get anywhere and then have to deal with trying to take my car back to get the console and door along with the back bumper fixed. Now remind you I’m very nervous at this time with how this dealership is operating as there was no remorse what so ever for the inconvenience. Finally when I was able to take the vehicle back to get the rest done I’m told multiple stories again that the paint guy isn’t there again on another appointment made. Clearly this is an issue at this time. Now I’m irate. Now I’m told to leave the vehicle there, remind you I just purchased and can’t even get to drive it that much. Leave the car and was told since I have kids that I would be able to get the vehicle back theat Wednesday. Wednesday comes and goes after I call and can’t get the car that day as it’s not done. I’m freaking out now and annoyed. Finally after contacting the service manager I get to pick up my vehicle that Thursday or Friday night. I left the car seats in the car because I was told I would have my vehicle not to mention I had to get my kids and had no car seats, imagine what I had to go through then. For months now since February to now I’ve called to dealership and left messages and got no calls back. I continued to call and call and leave more messages as no managers were available or at least thats what I’m being told when I call the front. I finally get a hold of a manager Melissa ( in month of May now) and tell her what’s going on, once again repeated myself for the thousand time, not literally but honestly felt like it. she says will call back as no call back. I called today and spoke to melissa (6/1) and was told would call me back as was trying to reach another manager. She did call me back. I then was told someone would be calling me to address. I receive a call back from manager frank as at this time he’s basically stating I’m lying as it’s not in the “we owe” and would be out of pocket for me as he proceeds to tell me that “his sales guy is a good guy and has no issues with him lying to him” conversation. I go over all this with him and still nothing. The way he spoke to me and things he stated gave the feeling of just not caring at all. Never in my life have I had to feel the way this dealership made me feel. What they forget is I’m the customer and regardless I purchased a vehicle at your delaorship and if the sales person made a mistake then as a manager you make it right. The conversation was to a point I had to hang up as he didn’t want to take any responsibility for what happened and stated to me “ I see youve never called in or left messages” are you kidding me? My phone records beg to differ. I’m appalled as it took me from February to now to even get to speak to someone and that’s what I get. No words can even describe. I have not had the console or the part of the door fixed as they state basically it’s not there problem and I wouls “come at a cost to me” there’s serious work that needs to be done here. Very disappointed. I’m a paying customer who paid a lot of money to deserve that. More
by Amberhop83
May 31, 2018
New Car Purchase from Michael Grega I was in an accidental on May 22nd that unfortunately totaled my 2011 Prius. On May 23rd I contacted Michael Grega, told him I needed a new Prius. He I was in an accidental on May 22nd that unfortunately totaled my 2011 Prius. On May 23rd I contacted Michael Grega, told him I needed a new Prius. He got right on top of it. Called me back within minutes. Within 3 hours I was driving out of the dealership with a Brand new 2018 Prius. Michael Grega is a top notch representative of Wesley Chapel Toyota. He will be getting my future business. More
by Wettherapyted
Employees Worked With
Mike Grega
May 30, 2018
joseph cirillo we love westley chapel toyota and we only used joseph cirillo for are salesman he is the best he is like family to me and my wife. we love westley chapel toyota and we only used joseph cirillo for are salesman he is the best he is like family to me and my wife. More
by john
Employees Worked With
May 30, 2018
Thanks for your help JAVIER ZAMORANO YOURE THE BEST! Khalaf and Javier Zamora .. are the best sales man in Toyota Wesley Chapel .. they both helped me to get my brand new car.. “ first time buyer “ with Khalaf and Javier Zamora .. are the best sales man in Toyota Wesley Chapel .. they both helped me to get my brand new car.. “ first time buyer “ with not credit record at all, after check other dealers nobody helped me like those guys did! JAVIER he’s so kind, and he knows a lot about cars.. I’m so happy with my car .. Javier pay attention to any detail you need or look in a car and he knows what’s the best for you! so smart GUY.. Mr. Javier Zamora .. thanks a lot! F. Marvin Preza More
by mrvprz
Employees Worked With
Waseam Khalaf , Carlos Vallejo, Javier Zamora
May 28, 2018
new vehicle purchase we recently purchased a 2018 Camry at this dealership and left, once again, with feeling very comfortable with this dealership and our vehicle. our sa we recently purchased a 2018 Camry at this dealership and left, once again, with feeling very comfortable with this dealership and our vehicle. our salesman, Mike Grega, was once again very professional and concerned with our needs, keeping our budget in mind. this is the 7th vehicle we have purchased from this dealership and also with Mr. Grega. his professionalism and honesty is what keeps him "our salesman". sincerrely, Ron Bekech More
by ron180
May 27, 2018
Scott was great! Finance not so much. Scott was very helpful and really tried to get us the best price possible. We had some issues with financing however and had to make multiple trips ba Scott was very helpful and really tried to get us the best price possible. We had some issues with financing however and had to make multiple trips back to dealership which is about 40 minutes away from where we live. More
by Beyer3
May 26, 2018
great chris is a good guy chris was helpful chris was professional chris showed my wife how to operate the car i would go back to chris for a truck chris is a good guy chris was helpful chris was professional chris showed my wife how to operate the car i would go back to chris for a truck More
by dino
Employees Worked With
Christopher Joseph
May 24, 2018
Excellent dealership My experience with Wesley Chapel Toyota has been one of the best dealerships experiences I ever had. I wouldn’t think twice about buy my car from thi My experience with Wesley Chapel Toyota has been one of the best dealerships experiences I ever had. I wouldn’t think twice about buy my car from this dealership. Everybody was very attentive and no one pushed me in to the deal. Thank you Wesley Chapel Toyota More
by Dffo
Employees Worked With
Kelly Heflin, Alin Cole
May 23, 2018
Painless negotiations! Salesman was very cordial and easy to work with and talk to. No high pressure sales which was nice not to have someone pressuring you to buy something Salesman was very cordial and easy to work with and talk to. No high pressure sales which was nice not to have someone pressuring you to buy something that you didn't want. Thanks Josh! More
by VW2015
Employees Worked With
Josh Bremner
May 23, 2018
Purchase of a new car. I think that this is either the sixth or seventh car that I have purchased from this dealership. I had the same salesperson for a number of years til I think that this is either the sixth or seventh car that I have purchased from this dealership. I had the same salesperson for a number of years till he retired. The last two cars I purchased I had different sales people only due to the fact that they weren't here when I returned. All of the service work has been done at the dealership with absolutely no complaints. So, would I return again if I needed another car, absolutely!! More
by stnick
