Wesley Chapel Toyota

Just purchased a new Rav4 Hybrid and I love it! ! I dealt with Jeff Latham and Kesley Nash before so I contacted them and told them what I was looking for and next day I had my car. And the best thi ! I dealt with Jeff Latham and Kesley Nash before so I contacted them and told them what I was looking for and next day I had my car. And the best thing was Kesley drove it to my house!! Jeff did all my financing electronically and it was Great. I highly recommend this dealership they went above and beyond for me. Truly appreciate it. More

Wesley chapel Toyota service department is terrible. I purchased a service contract when I bought my Rav4 and have found out that was a major mistake. My driver's side seat requires replacement under I purchased a service contract when I bought my Rav4 and have found out that was a major mistake. My driver's side seat requires replacement under warranty and have I had to leave a bad Google review for them to even call me back to get this issue taken care of. I dropped off my car for the weekend so they could replace the seat covers and called on Tuesday to get the status. Service department told me they couldn't find my car. After 4 hours I told them I was calling the police to report my car stolen and a manager called stating they did have my car. I asked for a picture but he refused. Now I'm trying to get my oil changed and get the seat replaced (still isn't done 2 months later) and no one will call me back to schedule. So I have come to the conclusion I'm not going to get any service for my service contract that I paid $1300 for when purchasing the vehicle. Don't purchase a car from this dealership. More

Extremely unhappy with this service dept. They replaced our working starter battery (2019 Prius) on Thursday, along with $1500 worth of repairs not covered under our existing 8 year warranty. They replaced our working starter battery (2019 Prius) on Thursday, along with $1500 worth of repairs not covered under our existing 8 year warranty. The next morning starter battery low, could not shift or move car. Multiple calls, no help. Phone receptionists tell us to tow car in. Why should we pay for tow when the problem is an expensive part that they replaced less than 24 hours previously? The only call back was on old phone number that I specifically told them not to use. We are angry and frustrated. We have been customers for 10 years, purchased two vehicles from them. Oh yes, we also have a truck with a leaking moon roof that they supposedly repaired last year. Looking for another dealer with better service. Next car will not be purchased from them. More

Always extremely satisfied with the service department at Wesley Chapel Toyota. Rick Davis went above and beyond to make sure my vehicle was serviced properly. Courteous, professional, knowledgeable and down Wesley Chapel Toyota. Rick Davis went above and beyond to make sure my vehicle was serviced properly. Courteous, professional, knowledgeable and down right the best advisor anyone could hope to work with. No words could begin to describe how profoundly ecstatic I was about my overall experience! Thank you so much Rick Davis for being such a high caliber advisor and getting me back on the road in a timely manner. More

We purchased a new 2023 Rav4. The entire process was smooth and easy. Our sales associate, Julian Bauer, was exceptional. He took the time to keep us updated and made my wife a The entire process was smooth and easy. Our sales associate, Julian Bauer, was exceptional. He took the time to keep us updated and made my wife and I feel good about coming to Wesley Chapel Toyota. A big Thank You to everyone there. More

I've now bought 3 cars at WCT, and still recommend them. Got a fair deal from our salesperson, Julian Bauer, who was particularly patient as we had issues setting up CarPlay for the first time, but got it d Got a fair deal from our salesperson, Julian Bauer, who was particularly patient as we had issues setting up CarPlay for the first time, but got it done with little issue in the end. More

Wesley chapel Toyota is the place to go where you want to be treated like family when buying a car. I had the pleasure of working out an amazing deal on a mustang with Ms. Alexis Rodriguez. She took her time be treated like family when buying a car. I had the pleasure of working out an amazing deal on a mustang with Ms. Alexis Rodriguez. She took her time making sure I understood all the paperwork and was in no rush whatsoever. It was overall a great experience and I would most definitely recommend having her as a sales person. More

My family and I are really happy and satisfied with the attention we received in Wesley Chapel Toyota, especially from Alexis Rodriguez who guide us and help us in buying the best car option for us. Than attention we received in Wesley Chapel Toyota, especially from Alexis Rodriguez who guide us and help us in buying the best car option for us. Thank you! More

Purchased a used Sequoia from them on July 1st. Since we got it home the engine light popped on. It gave us trouble starting. and now I think either the motor mounts are trash or the transmissio Since we got it home the engine light popped on. It gave us trouble starting. and now I think either the motor mounts are trash or the transmission is going out. Its been two weeks and we are seeing that this thing is a death trap and a money pit. We came here because large dealerships like this typically do not sell garbage because they want to keep their good name. Not this one. They even charged us an extra $1000 for a driver side door actuator, a repair never happened. It's a $50 part and all you have to do is take door panel off and they charged us $1k and still never fixed it. I drove it to work yesterday and the thing felt like it was going to shake itself to pieces. More

SOLD us a 2013 RAV 4 with a bad torque, which we found out 5 days after purchase. They EVENTUALLY fixed the torque after several days of calling & no response. charged us $1700 which was half of the cost, out 5 days after purchase. They EVENTUALLY fixed the torque after several days of calling & no response. charged us $1700 which was half of the cost, and almost cost us our lives because the bolts on the DRIVESHAFT were left LOOSE. Only God knows why it never came apart. I have written a letter to TOYOTA USA & Better Business Bureau & posted a full review on YELP. NEVER AGAIN TOYOTA OF WESLEY CHAPEL. SCAMMERS. BAD CUSTOMER SERVICE More