Wesley Chapel Toyota

We just purchase a new 2023 corolla and Caroline Fletcher, Justin Drzal were our partners on finding that car for our son to g o to college, Son and wife were very happy with this purchase and I'm h Fletcher, Justin Drzal were our partners on finding that car for our son to g o to college, Son and wife were very happy with this purchase and I'm happy for the price :). Will see them soon when is time to change our 2019 Camry XSE. More

Johnathan Alvarez was a very helpful salesman and helped me get a great price on a great car. He is no a good listener and doesn’t pressure you to make a decision. I would recommend Johnathan to anyone look me get a great price on a great car. He is no a good listener and doesn’t pressure you to make a decision. I would recommend Johnathan to anyone looking to buy a car. More

Talented professionals at this location both the sales and service side. Recently, I had the pleasure of working with Alexis Rodriguez, who set me up with a beautiful new car that I am very excited about. and service side. Recently, I had the pleasure of working with Alexis Rodriguez, who set me up with a beautiful new car that I am very excited about. Highly recommend this dealership and Alexis! More

Huge thank you to Hipolito Claudio for putting me in a vehicle that I LOVE and to Matt for assisting when needed! Thank you so much guys and I’ll definitely be coming back for my next vehicle! vehicle that I LOVE and to Matt for assisting when needed! Thank you so much guys and I’ll definitely be coming back for my next vehicle! More

This review is specifically about Rodriguez. The dealership is not in my area and when I contacted them by email, Alexis was the one who kept up regular contact over months of waiting for the c The dealership is not in my area and when I contacted them by email, Alexis was the one who kept up regular contact over months of waiting for the car I wanted (which is still waitlisted in other areas). Finally a car fitting the bill came in and she made sure I got it. Frankly I thought I would have to wait till next year. I believe she made the difference, and she walked me through all the purchase steps online to secure the car which I picked up yesterday. Kudos to Alexis, her knowledge and tenacity made the day! More

There are no words to describe the crazy experience we have had with this Toyota Dealership. You receive text messages from their AI to schedule appointments. The location has no record of appointment. Yo have had with this Toyota Dealership. You receive text messages from their AI to schedule appointments. The location has no record of appointment. You receive text messages from a AI computer program at 1:30 AM, 2:30 AM, what in world are they doing there in the middle of the night? then they try to schedule you for 2pm, then change it to 2:30 AM. You can not request to speak with someone to get your needs taken care of. After calling 3 times and leaving messages for someone to call you back no one calls back, so you try one more time as we did this morning, you find out that you do not have an appointment. Mariah is the last person we spoke with that actually answered the phone. Did not bother to ask your name, just pulled it up by the phone number. Mariah was constantly trying to do what she wanted to do and could have cared less if our needs were answered. After just getting pretty rude with her she still didn't transfer us to the GM, she put us on a Service Manager that was not even at work today to leave a message. As we told her we needed to actually speak with a Manager. This is not the 1st time we have had problems with this place. As soon as we bought the car, the tag was an issue for 2 months, then the service department wanted to start making money, so they attempt to charge you for things that you have not requested to be completed, just doing their job, When you are going into the service department when you have bought all of the supposed warranties that cover everything you are completely SHOCKED, when things aren't covered. RUN as fast as you can away from this place. They do not care about the customer only the sale. More

Caroline and Jeff (finance mgr) efficiently and professionally helped us buy a shiny new Rav 4. Thank you..We will be back. professionally helped us buy a shiny new Rav 4. Thank you..We will be back. More

Julian Bauer was outstanding! He was patient and not at all pushy. He took his time to show us what the Camry we were interested in was all about. He made us feel very comfortable He was patient and not at all pushy. He took his time to show us what the Camry we were interested in was all about. He made us feel very comfortable and confident about our purchase. We would definitely recommend him if you are shopping at Wesley Chapel Toyota. The sales manager Matthew gave us the price we needed out the door and the car was freshly tinted and immaculate. We were very satisfied! More

This place is terrible. We bought a brand new car in 2017 ( The service was better then) So when were ready to trade we came back to where we thought we would get good servi We bought a brand new car in 2017 ( The service was better then) So when were ready to trade we came back to where we thought we would get good service again.Well we were dead wrong. We traded the car in got a Nissan maxima the very next day it gave us problems we went in they said sorry your problem . We asked to get something else they said no . It took some back in forth they finally changed the transmission but only because we had purchased their warranty and they still fought us on it . Fast forward a year later we are still having issues with the car. They send us to Nissan to get the car checked, Nissan can't replicate the problem so they can't fix it. We go back to Toyota to tell them that we just want out of this car doesn't matter if we're upside down , just get us into something else. Toyotas response "We can't take the car because we know there is an issue with the car". So their mechanic said there isn't a problem for them to fix, but Toyota knows something is wrong with the car . Correct me if I'm wrong but Toyota can't have it both ways! More

I have purchased a new Rav 4 Hybrid from John Stonesifer. This is the second time I have purchased from John.. The entire sales team was friendly and professional. They had me in and out of the dealership in This is the second time I have purchased from John.. The entire sales team was friendly and professional. They had me in and out of the dealership in under an hour. Thank you to Jason Smith, Chase Murray, John Stonesifer and Jad in the finance department. More