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Wesley Chapel Nissan - Service Center
Wesley Chapel, FL
217 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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217 Reviews of Wesley Chapel Nissan - Service Center
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September 24, 2021
I purchased a used 2016 Altima for my 16 year old son. He didn't immediately let me know that there was an issue with the driver's side window. I took it back to the dealership and spoke with Tom Gaglia He didn't immediately let me know that there was an issue with the driver's side window. I took it back to the dealership and spoke with Tom Gagliardi and he totally took control of my service request. He communicated with me throughout to ensure that I was happy with my purchase and with the repair and that my son had a window that wouldn't break the next time he rolled it down at McDonalds drive thru. I never had ANYONE provide that kind of outstanding service at any dealership in my life. Best dealership experience I have EVER had. Thanks Tom! More
by dmachad1
Employees Worked With
Thomas Gagliardi
September 05, 2021
There isn’t another store I would trust with my GTR. Ben the GTR tech, Craig the service advisor and James the service manager always go well beyond the call of duty to ensure my car is always dialed in per the GTR tech, Craig the service advisor and James the service manager always go well beyond the call of duty to ensure my car is always dialed in perfectly. Thanks Wesley Chapel Nissan! More
by Tomasogagliardi
Employees Worked With
James Stawski , Mat Tan, Thomas Gagliardi, Rob Gannon, PHILIP RICE
August 31, 2021
Pete Buscemi and his service team were awesome. Fast, efficient service! I was concerned about the number of things that had to be fixed because I was waiting but Pete kept me updated and I was out soone efficient service! I was concerned about the number of things that had to be fixed because I was waiting but Pete kept me updated and I was out sooner than expected. Excellent service More
by monimonis
Employees Worked With
Pete Buscemi
August 29, 2021
Ryan Rivera has taken care of my since I bought it., in 2019. He is always friendly, honest, and very courteous! I will buy my next vehicle from this dealership based on the way he has taken care of me. 2019. He is always friendly, honest, and very courteous! I will buy my next vehicle from this dealership based on the way he has taken care of me. More
by PJ
Employees Worked With
Ryan Rivera
August 11, 2021
I am so disappointed in the service for my last visit. I will be taking my business elsewhere. My front sensor has been malfunctioning (which has been an issue with Nissan) and now the dealership is refusin will be taking my business elsewhere. My front sensor has been malfunctioning (which has been an issue with Nissan) and now the dealership is refusing to replace even though the vehicle is still under warranty. I tried calling and got the run-around and continuously was placed on hold. No will return my call when a message is left as well. Horrible! Military brothers and sisters beware! More
by Dom
Employees Worked With
Matthew Schronce
August 05, 2021
Brought the new Murano in for oil and filter and tire rotation. The wait time was less than expected. Customer Service Rep Peter kept me informed of the vehicle progress. rotation. The wait time was less than expected. Customer Service Rep Peter kept me informed of the vehicle progress. More
by fjames
Employees Worked With
Peter
July 27, 2021
I had the best experience with Steven Souffrint. He is the best I ever worked with. My experience was excellent. Thanks to Steven for guiding me thru all the recommendations. He is the BEST!!! the best I ever worked with. My experience was excellent. Thanks to Steven for guiding me thru all the recommendations. He is the BEST!!! More
by SARATH_VADDI
Employees Worked With
Steven Souffrint
