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Wes Finch Auto Plaza
Grinnell, IA
51 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 51 reviews
July 08, 2024
Was told it had a remote start it didn't dents in rocker & door rear main seal leaking dont have 1700 miles on it they Colorado trail boss not to happy then I was there all morning 6 people walked by me d & door rear main seal leaking dont have 1700 miles on it they Colorado trail boss not to happy then I was there all morning 6 people walked by me didn't say a word to me then they all after lunch saying they need me to sign a Odometer paper that they screwed up More
by dougwacha
Employees Worked With
Dont even remember their names...
November 23, 2023
Daughter bought me a detailing for Christmas a year ago and have tried to make several appointments but they are always to busy or have no help then promise to call be when have an opening. I even ask for and have tried to make several appointments but they are always to busy or have no help then promise to call be when have an opening. I even ask for money back but refuse What a scam More
by Paul Hawkins
Employees Worked With
Detail Department
September 11, 2023
Worst customer experience ever. Sales guy was good the rest of the team was terrible. Finance guy was horrible. Made multiple mistakes and sent us the documents to our phones to ele Sales guy was good the rest of the team was terrible. Finance guy was horrible. Made multiple mistakes and sent us the documents to our phones to electronically sign. Didn’t even go over them with us. We pointed out the errors and we were told he might have to send us other documents later if the financing company catches it. We were told to sign the leasing documents because he accidentally hit that button as well (purchased a new vehicle not leasing). Then we received a phone call a few days later after taking possession of the vehicle from a financial company wanting to know if we were going to purchase the vehicle. No one did any post sale walk around and explaining of the options if we had any questions. In fact, they pushed the Onstar button and walked away and no one ever came back outside. Extremely disappointed in the dealership. More
by tsmitty4288
Employees Worked With
I don’t know
