Werner Mazda - Service Center

I brought my vehicle in for service, Dylan took care of me, very fast service done right, at a very good price, and they even washed and cleaned my vehicle, the dealership was state of the art and very cle me, very fast service done right, at a very good price, and they even washed and cleaned my vehicle, the dealership was state of the art and very clean, the staff at Werner Mazda is top notch, I will be doing all of my service here!!! More

Always pleasant and efficient. I am confident that I will get the appropriate service without unnecessary expenses. Passed inspection and received a plan with recommendations to ensure continuous safety. get the appropriate service without unnecessary expenses. Passed inspection and received a plan with recommendations to ensure continuous safety. More

As always, Dylan and his team at Werner Mazda kept me informed and up to date! I was having an issue with my brakes that had been worked on earlier in the year and they took a thorough and complete look informed and up to date! I was having an issue with my brakes that had been worked on earlier in the year and they took a thorough and complete look and fixed the problem and kept me up to date on all of it. Excellent service. My 2015 Mazda CX-9 continues to run like a new car because of this crew! More

Wouldn't check tire pressure because it didn't have OEM tire stem caps. Had me waiting 2+ hours for them to finish. Terrible experience tire stem caps. Had me waiting 2+ hours for them to finish. Terrible experience More

Very nice dealership with great service staff. They are reliable with maintaining my vehicle on a regular basis. They review all recommended maintenance with you for approval and additional costs related. reliable with maintaining my vehicle on a regular basis. They review all recommended maintenance with you for approval and additional costs related. More

The team was able to provide the service I required at a better price than the normal dealership that I go to. The team was extremely helpful in pricing things out, scheduling service, and setting me up wit better price than the normal dealership that I go to. The team was extremely helpful in pricing things out, scheduling service, and setting me up with a loaner as the facility lost power on the day of service. I look forward to using Werner in the future for my service needs. More

Everyone was very professional, efficient. Well organized from moment making appointment, to email reminder to greeting when drive up. Every detail explained and work done in timely manner. organized from moment making appointment, to email reminder to greeting when drive up. Every detail explained and work done in timely manner. More

The experience was wonderful. Traditionally the car buying process has you in the front of the house, and it’s true w service too!! AND my car was washed and vacuumed! buying process has you in the front of the house, and it’s true w service too!! AND my car was washed and vacuumed! More

Outstanding service. Finally, someone gets it. Friendly transparent service with attention to detail and customer focused. I wouldn't hesitate going back. Have dealt with several other dealers in the past. transparent service with attention to detail and customer focused. I wouldn't hesitate going back. Have dealt with several other dealers in the past. This department gets high marks in my opinion More

I have been servicing my 2016 Mazda CX-5 at Werner for 4 1/2 years. All the service writers are friendly and attentive. The mechanics are conscientious and provide excellent, transparent service, emaili 1/2 years. All the service writers are friendly and attentive. The mechanics are conscientious and provide excellent, transparent service, emailing you a video of their walkthrough as they do their "full circle inspection" of the vehicle. This walkthrough alerts the customer that either a maintenance item needs immediate attention or an issue may develop and should be monitored. Werner has not recommend repairs that are not needed to me ever. Werner employs honest and attentive employees, which truly put the customer's needs first. If something goes wrong, they are considerate and actively make it right for the customer. I highly recommend Werner Mazda for all your servicing needs. I will write a subsequent review of the sales process at Werner when I purchase a vehicle from them. More