Werner Mazda - Service Center

Everything was perfectly done except that my car wasn’t cleaned from the outside as part of the 1st free maintenance. I was hoping the car would be cleaned during the service as it was somewhat dirty after cleaned from the outside as part of the 1st free maintenance. I was hoping the car would be cleaned during the service as it was somewhat dirty after a long drive to PA last month. Nevertheless, very friendly people at the dealership and the servicing was done within an hour! My daughter generally gets restless if confined to the same place for long but she absolutely loved the place while we were waiting and was happily running around. More

Everyone was extremely nice and service was very quick! It was done in 1/2 the time we were told. It was done in 1/2 the time we were told. More

Greeter was courteous, directed me to service where I was promptly checked in and given a time I could return to pick up my vehicle. Upon my return I found that not only had the work had been completed as p promptly checked in and given a time I could return to pick up my vehicle. Upon my return I found that not only had the work had been completed as promised, but a preventative check had been done on several other items which gave me great peace of mind with the winter driving season beginning. I would highly recommend these folks...the only thing missing was the soft serve ice cream machine in the waiting area! More

I have no complaints about the Service Center, Shannon has always been helpful and friendly. They give me recommendations, but are not pushy. There is a new feature that the technician sends you to sho has always been helpful and friendly. They give me recommendations, but are not pushy. There is a new feature that the technician sends you to show what he has found and comments on it. More

Very streamlined process at Werner at their service department. The technician even sent me a video as he was performing the work. All the service staff are extremely helpful. Highly recommend!!! department. The technician even sent me a video as he was performing the work. All the service staff are extremely helpful. Highly recommend!!! More

I actually look forward to getting my car serviced at Werner..the Service writers are awesome, the techs send me a video with and overview of the car 95K miles and it runs and drives the same as the day Werner..the Service writers are awesome, the techs send me a video with and overview of the car 95K miles and it runs and drives the same as the day I bought it :-) More

I’m always happy with the service I receive at Werner Mazda. I will never trust my cars to anyone else! Mazda. I will never trust my cars to anyone else! More

Excellent customer service, great value for their parts inventory. Hassle free shopping experience, this is one of the best dealers I've been to. inventory. Hassle free shopping experience, this is one of the best dealers I've been to. More

This is the best service department. They are so polite and friendly. They make sure all my service needs are met. and friendly. They make sure all my service needs are met. More

The customer service always exceeds expectations! Everyone is very nice, professional, and honest. They always make suggestions that are for my cars best interest, and my car is in perfect condition! Everyone is very nice, professional, and honest. They always make suggestions that are for my cars best interest, and my car is in perfect condition! I love going to Mazda in Manchester! More