Werner Mazda - Service Center

I cannot say enough about the exceptional service I received from Dylan Gallagher at Werner Mazda. After a software update caused an unexpected issue with the “My Mazda App” Dylan went above and beyond received from Dylan Gallagher at Werner Mazda. After a software update caused an unexpected issue with the “My Mazda App” Dylan went above and beyond to help find a resolution. Not only did he ensure everything was handled smoothly, but he also took the extra step of delivering a loaner vehicle to my workplace, making the entire process so much more convenient. His professionalism, dedication, and genuine care for customers truly sets him apart. I highly recommend Dylan and the team at Werner Mazda! More

I took my 2024 Mazda CX-5 into Werner Mazda for my first service on it since I picked it up new at the Best Dealership. That I have ever dealt with the workers make you feel like Family or Best Friends. And service on it since I picked it up new at the Best Dealership. That I have ever dealt with the workers make you feel like Family or Best Friends. And for Lorri this girl is awesome with what she does for the service customers. Again, as always Thank you Werner Mazda More

Your service manager is extremely rude, disrespectful and dismissive. Huffed on the phone and couldn’t be bothered to listen to our concerns- which were not all addressed. Worst customer service we’ve ever dismissive. Huffed on the phone and couldn’t be bothered to listen to our concerns- which were not all addressed. Worst customer service we’ve ever had at a dealership. More

Very satisfactory service appointment. The communication was good and clear. The wait time was around 1.15hrs so would visit again! The communication was good and clear. The wait time was around 1.15hrs so would visit again! More

Always an easy, convenient, and affordable experience. . have been using Werner for Service for many years. Followup video is amazing, friendly staff and comfy waiting area all make the process super smoot . have been using Werner for Service for many years. Followup video is amazing, friendly staff and comfy waiting area all make the process super smooth and enjoyable. Highly recommend More

We appreciate that the manager took our call and responded to our concerns by moving our appointment up… recall work, etc. The staff has been consistently patient, helpful and polite. responded to our concerns by moving our appointment up… recall work, etc. The staff has been consistently patient, helpful and polite. More

Great experience at Werner Mazda! Nick was amazing and made the car buying process way less stressful Nick was amazing and made the car buying process way less stressful More

Great customer service, friendly, helpful, courteous, follow up, love the video presentation,and very professional. follow up, love the video presentation,and very professional. More

Great experience all around. He greeted me when I arrived, and kept me updated while I waited. He greeted me when I arrived, and kept me updated while I waited. More

I had purchased a vehicle prior, and decided to buy a new one. The service was great. one. The service was great. More