Werner Mazda - Service Center

Werner Mazda always takes great care of our vehicles. I would highly recommend this dealer for repairs and maintenance of Mazda vehicles. Dylan and Lorri are always great with communication and making ro I would highly recommend this dealer for repairs and maintenance of Mazda vehicles. Dylan and Lorri are always great with communication and making room to service our vehicles. More

Always a fast service when I come to mazda I’ll be back again thanks again again thanks again More

I expected all locks and hinges to be lubricated. I don’t think they were because my husband had to tighten a bolt on my door last week. You give customers a video to watch the service tech go ove I don’t think they were because my husband had to tighten a bolt on my door last week. You give customers a video to watch the service tech go over your vehicle. Why not show the work being done? Even a snipit so the customer knows the work was done. More

Friendly and quick service! They send a video of the work and explain what they’ve done and what they recommend. Comfortable waiting area and great location- walkable to Barnes They send a video of the work and explain what they’ve done and what they recommend. Comfortable waiting area and great location- walkable to Barnes and Noble, Olive Garden, 99, and a few other places so the wait flies by. Everyone is so nice there too! More

Appropriately greeted, disappointed of no offers to don a mask near me, or while entering my vehicle. Though Covid is perceived as being 'over', hundreds of us here are dying daily, with folks of all ages a mask near me, or while entering my vehicle. Though Covid is perceived as being 'over', hundreds of us here are dying daily, with folks of all ages are contracting influenza A. Would have liked to see sanitizing wipes container, available for my use. Did like working at one of the high-top round tables, with comfortable chair and good views out the show room window. Absent was any compelling previews of vehicles, motors, and other goodies to-come. This was an annual opportunity to tempt me with upgrades to my current vehicle. More

Very friendly and they keep you informed of the progress. Comfortable waiting area and coffee , water and snacks are available. Comfortable waiting area and coffee , water and snacks are available. More

Fast service, the video is brilliant! Friendly and efficient employees. Great space, clean, airy, nice waiting area. Friendly and efficient employees. Great space, clean, airy, nice waiting area. More

It is always the most pleasant experience dealing with Werner Mazda. From check in to my video to the check out. I am very well taken care of. Werner Mazda. From check in to my video to the check out. I am very well taken care of. More

Tucker was great to deal with- was honest and promptly returned calls. Went in for one car, left with two! returned calls. Went in for one car, left with two! More

I was scheduled for a routine oil change and tire rotation. I was there for a total of 2 hours, for a service that should take 45 minutes to an hour at the most. I had also requested they replace my rotation. I was there for a total of 2 hours, for a service that should take 45 minutes to an hour at the most. I had also requested they replace my windshield wipers, which they did not do. When I asked if the wipers were replaced, they said they "forgot". So, I then had to wait another 20-25 minutes. The only good thing about the visit was that I did not get charged for the wipers. Other than that, I can say I will never be going to that dealer again. More