1,481 Reviews of Werner Mazda - Service Center
Reliable and fast fast service. I am always happy with the customer service as well as the workmanship. I also appreciate the short video the service team prepares to outline the se I am always happy with the customer service as well as the workmanship. I also appreciate the short video the service team prepares to outline the service performed. More
always great service. prompt. love the video they send you to show what they are doing. would recomment this dealership to friends. prompt. love the video they send you to show what they are doing. would recomment this dealership to friends. More
Working with Werner Mazda was very easy and everyone I dealt with was very professional. dealt with was very professional. More
Excellent reception and services by the technician. Technician actually determined tire rotation wasn’t necessary but somehow that message didn’t get to billing and they charged me for it anyway. We’re Technician actually determined tire rotation wasn’t necessary but somehow that message didn’t get to billing and they charged me for it anyway. We’re working out a solution. More
Superb service, kind and respectful. Appreciate the customer service from all departments. That sums it up despite fifteen word minimum. Appreciate the customer service from all departments. That sums it up despite fifteen word minimum. More
While I appreciate they’re being thorough, I brought my car in so they could reprogram a new key. I was not asked, did not ask for, nor did I have time for, my car to be put up on the lift for a 10000-poin car in so they could reprogram a new key. I was not asked, did not ask for, nor did I have time for, my car to be put up on the lift for a 10000-point inspection. More
I took my car to Werner Mazda for the second time recently. They found all sorts of things that were wrong/needed to be fixed, which I appreciated, however, after paying thousands of dollars, my car recently. They found all sorts of things that were wrong/needed to be fixed, which I appreciated, however, after paying thousands of dollars, my car runs worse now than it did before taking it in. Moreover when I had questions, the woman at the front desk that I spoke with sounded irritated that I would even ask. More
The service person carefully reviewed my order and explained the process to complete the order, and the estimate of time required. explained the process to complete the order, and the estimate of time required. More
Easy appointment made online, took car at the exact scheduled time, sent me real-time video of all work done, asked before installing any new parts and showed me the old ones, prices are competitive, a scheduled time, sent me real-time video of all work done, asked before installing any new parts and showed me the old ones, prices are competitive, and they even honored a 10% coupon that I had left at home! When I got to my car after the service it had been courtesy vacc'd and washed! Love this dealership and service group. P.S. I got my car from Werner in 2021 when no other Mazda dealer had cars. Werner seemed to be the dealer that the manufacturer was sending their available vehicles to in this region. I believe that is for good reason. More
Great service! Everyone went above and beyond, and I will continue to bring my car here for service. Everyone went above and beyond, and I will continue to bring my car here for service. More