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1,532 Reviews of Werner Mazda - Service Center
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January 17, 2024
Top notch service experience. The vehicle was ready when promised and they even washed and vacuumed the vehicle. I had a couple of questions that Lorri Moore answered quickly an The vehicle was ready when promised and they even washed and vacuumed the vehicle. I had a couple of questions that Lorri Moore answered quickly and easily. As a side note, I always buy a vehicle from a dealership that only sells one brand. They are focused on that one brand which I think improves the overall experience. More
by meaders3
Verified CustomerEmployees Worked With
January 17, 2024
Clean, friendly and prompt. Communication was considerate and consistent. I recommend this dealershp to anyone wanting to buy or lease a Mazda Communication was considerate and consistent. I recommend this dealershp to anyone wanting to buy or lease a Mazda More
by kathyflygare123
Employees Worked With
David Lee
January 16, 2024
Excellent! I found the car that I wanted at Werner Mazda. My local dealers did not have it, so I had to travel a couple of hours. Did almost the entire thing ov I found the car that I wanted at Werner Mazda. My local dealers did not have it, so I had to travel a couple of hours. Did almost the entire thing over the phone. Then went in to sign the papers and get the car. It all went very smoothly. Ryan Chisholm was the sales person. Great service! Love the car! More
by carlos.velez
Employees Worked With
January 13, 2024
The service manager was excellent. Everything went so smoothly! I appreciate all they did. It was ready on time and he aimed to please. The initial sale of the car was excellent an Everything went so smoothly! I appreciate all they did. It was ready on time and he aimed to please. The initial sale of the car was excellent and smooth as well. Cameron did a great job finding me exactly what I was looking for and got it to me when promised. More
by Amy Farley
Employees Worked With
Other Employees :
I can't remember his name, but the man at the service desk was great!I don't think it was Dylan,
January 05, 2024
Rob Hering was a true pro and made the entire buying experience easy and fun. Thanks, Rob! experience easy and fun. Thanks, Rob! More
by jcarignan
Employees Worked With
January 05, 2024
Very disappointed with care I received particularly from service manager Dylan. My car is a 2023 and I was having a hard time with one brake and rotor on one side. This is a freak thing with a new car. Wer service manager Dylan. My car is a 2023 and I was having a hard time with one brake and rotor on one side. This is a freak thing with a new car. Werner and Dylan said they could not help me agreed it is not in warranty but it is extremely rare and odd to happen. But it should have happened if my rotor was lubercated correctly. Mind you I was there at 7kmile with video oil change reviewing my car and at 17k. Everything looked fine at 7k. So for this to happen in a short period of time in between services on a new vechile. Is a faulty rotor and brake. After leaving there and being advised to call Mazda themselves. That they will help and make things right. They spoke to Dylan again and he was not on the customer side. Even though they also felt this is very abnormal situation. Very discouraging. I enjoyed going to Mazda Werner and wanted to continue my service there. But don’t see the point now. More
by HBROSSEAU9514
January 04, 2024
Werner Mazda was amazing. Lorri was absolutely incredible to work with! I had to have my car towed in last minute one day and while they were so busy, they were so willing to Lorri was absolutely incredible to work with! I had to have my car towed in last minute one day and while they were so busy, they were so willing to help and accommodating to my situation. Lorri was so communicative, helpful and just so awesome!! More
by cegoodhile
January 01, 2024
Werner Mazda is definitely worth the drive, their customer service is second to none. We wanted a Mazda 3 with a manual transmission and they were able to find one,, were our local dealers were unre customer service is second to none. We wanted a Mazda 3 with a manual transmission and they were able to find one,, were our local dealers were unresponsive. More
by blueatlantic34
Employees Worked With
David Lee
December 31, 2023
The car as brought in on time. The service was performed while I waited and used the dealership's wifi to complete some work.I was sent a video of the inspection of the underside o The service was performed while I waited and used the dealership's wifi to complete some work.I was sent a video of the inspection of the underside of my car. More
by alopez37
December 30, 2023
Very nice staff and I got the price I wanted to pay for my new CX 5. my new CX 5. More
by tommauzy71
