1,481 Reviews of Werner Mazda - Service Center
Very helpful and thorough. Appreciated the shuttle and assistance. Also, the complimentary service and state inspection. Appreciated the shuttle and assistance. Also, the complimentary service and state inspection. More
Service team is top notch. Professional and courteous. They service both of my cars and they provide good estimates of ready date and meet them. I highly recommend them! Professional and courteous. They service both of my cars and they provide good estimates of ready date and meet them. I highly recommend them! More
Great service. Super fast check in and check out. Informative video describing what was done. Convenient loaner. Super fast check in and check out. Informative video describing what was done. Convenient loaner. More
As usual, the service was excellent. Thank you to the staff for fitting me into a busy schedule. Thank you to the staff for fitting me into a busy schedule. More
Is with locating tires but proved a solution so i did not need to change travel plan, also told about online deal to same money need to change travel plan, also told about online deal to same money More
Couldn’t as for a better service experience. All of the faculty are great and know how to treat you right. All of the faculty are great and know how to treat you right. More
Fast and efficient! Car was done well and speedy with quality care ver evident after! Car was done well and speedy with quality care ver evident after! More
This dealer is always extremely helpful and accommodating. I took my car in last week for some maintenance and some extra stuff needed to be done, they were gonna give me a loaner but instead w accommodating. I took my car in last week for some maintenance and some extra stuff needed to be done, they were gonna give me a loaner but instead were able to get the work done within an hour and get me on my way on an extremely busy day and the last hour of their work day. I love coming here, and when I’m ready to purchase a new car I know exactly where I am going. More
Clean, efficient and friendly. Plus, I really liked the inspection video. Clean, comfortable waiting area, Plus, I really liked the inspection video. Clean, comfortable waiting area, More
The service department as far as the advisors and technicians were all excellent. The waiting room was excellent, zero complaints at all. I only have one complaint / concern and that involves the technicians were all excellent. The waiting room was excellent, zero complaints at all. I only have one complaint / concern and that involves the vallet guy who initially meets you when you pull into service. I arrived for my appointment on time, upon driving up to the garage bay I noticed that it was already full with two cars, so I waited patiently outside for the cars in front of me to clear out, so that I could pull in myself. Apparently the vallet guy was inside one of the customer cars and instead of pulling the cars forward to make room for myself he proceeded to put the outermost car in reverse and attempt to back out of the bay instead of going forward. Because I was waiting at the doors outside, he could not back up all the way to get out, however he kept going backwards to the point where as I was watching this I actually put my own car in reverse and started going in reverse so he could get out if he needed too. However, instead of pulling out he put the car back in park, hopped out of the drivers seat and stared right at me, then threw both of his hands up in the air as if I had done something wrong or purposefully blocked him in This entire time I was simply waiting for additional room inside so that I couldn’t my own car in. Overall it really didn’t give me the “warm and fuzzies” arriving for service and having the vallet guy clearly pissed off at me or something before I even walked in for my appointment More