Werner Mazda - Service Center

Mazda full circle and oil change Awesome service department. First oil change was free, which is awesome. Got there 1/2 hr early, they took me right in. I waited for car and the waiti Awesome service department. First oil change was free, which is awesome. Got there 1/2 hr early, they took me right in. I waited for car and the waiting room was great. There was free coffee; water, donuts,muffins, fruits and numerous snacks. So awesome plus we had nice seats and a tv. Great experience and can’t wait to go back More

Excellent as Usual I am always greeted by name by the service advisors and service performed is done quickly and perfectly every time. The waiting room is comfortable an I am always greeted by name by the service advisors and service performed is done quickly and perfectly every time. The waiting room is comfortable and generously stocked with snacks and coffee. The drop off program for when I fly out of Manchester is a great program as well. I will not take my Mazda anywhere else. More

Friendly and professional Would recommend Werner for any car service. They are the most friendly and professional staff. You are always welcomed with a smile and it seems like Would recommend Werner for any car service. They are the most friendly and professional staff. You are always welcomed with a smile and it seems like the employees like their job. More

Bad engine Check engine light was illuminated-technician recommended replaceing spark plugs, fuel injectors, but cylinders 2 & 3 have poor compression therefore Check engine light was illuminated-technician recommended replaceing spark plugs, fuel injectors, but cylinders 2 & 3 have poor compression therefore engine on its way out. More

Forgot to tighten lugnuts I brought the car in for routine oil change and tire rotation. Drove the car for proximately a 100 miles when the car started shaking violently. Broug I brought the car in for routine oil change and tire rotation. Drove the car for proximately a 100 miles when the car started shaking violently. Brought it back into the service to find that this service technician hadn't tightened the lug nuts on the driver side tire. More

Great service experience Always friendly faces, always great service, prompt and courteous staff. I always bring my two CX5 to no other service dealer. She ready the new car w Always friendly faces, always great service, prompt and courteous staff. I always bring my two CX5 to no other service dealer. She ready the new car will be a Mazda More

quick and painless service My Mazda was due for its 6 month check-up. Made the appointment but wrote the time wrong so arrived 2 hours early. "No problem" I was told and my se My Mazda was due for its 6 month check-up. Made the appointment but wrote the time wrong so arrived 2 hours early. "No problem" I was told and my service was done in an hour. As usual Werner was the best. More

Superb service They really do make you feel like you are the most important customer they have. Repair work to my Mazda were done so well it’s like a new car to me. They really do make you feel like you are the most important customer they have. Repair work to my Mazda were done so well it’s like a new car to me. When I called they always answered the calls or called back within an hour. My battle with the insurance company to obtain proper repair reimbursement was likewise taken up by John the service manager leading to my getting not only what I deserved in repair but with little effort on my part. I can not be happier with the results. More

Outstanding Customer Service!!!! Overall, I was extremely pleased with my service experience and even more impressed with a free loaner car. Simply a great service experience. Highl Overall, I was extremely pleased with my service experience and even more impressed with a free loaner car. Simply a great service experience. Highly satisfied!!! More

Fantastic Bought my 2018 Cx5 from Werner have had nothing but a positive experience from sales to service, very friendly. Not a high pressure sales department. Bought my 2018 Cx5 from Werner have had nothing but a positive experience from sales to service, very friendly. Not a high pressure sales department. Service is right on top of everything. Would highly recommend! More