1,481 Reviews of Werner Mazda - Service Center
Great Service i had great service at the service center the staff is always friendly and prices are great. i had all weather mats installed and they did it for fre i had great service at the service center the staff is always friendly and prices are great. i had all weather mats installed and they did it for free. More
Was greeted by friendly associate Sales associate greeted upon arrival. She updated me about items that needed to be taken care of. After asking some questions, she looked investigate Sales associate greeted upon arrival. She updated me about items that needed to be taken care of. After asking some questions, she looked investigated repair history and came back shortly thereafter with the information requested. More
Really efficient! I made an appointment for my inspection. From the time I drove into the service department to the time I left was 46 minutes. They were efficient and I made an appointment for my inspection. From the time I drove into the service department to the time I left was 46 minutes. They were efficient and made sure to check all my fluid levels. They even found my in cabin pollen filter to be extremely dirty and changed it. Nice clean comfortable waiting area. More
CSR was prompt, informative, and knowledgable CSR was prompt, informative, and knowledgeable as well as had my best interest at heart. The work performed met your high standards and mine. I alw CSR was prompt, informative, and knowledgeable as well as had my best interest at heart. The work performed met your high standards and mine. I always appreciate the extended detailing that Werner provides with its service. More
Sales & Service I have bought 5 Mazdas from Werner over the last 15 years and they have done a wonderful job in not only the sales aspect, but I bring all of the cars I have bought 5 Mazdas from Werner over the last 15 years and they have done a wonderful job in not only the sales aspect, but I bring all of the cars there for service and have never had any issues. My favorite thing is that they wash the cars off after every service! More
Amazing service Jess in Service was easy to deal with and answered all of my questions. The service was fast and it was done before I though it would be. Jess in Service was easy to deal with and answered all of my questions. The service was fast and it was done before I though it would be. More
good visit Werner Mazda was friendly and timely. My very favorite part of my visit was the waiting room, I was dreading the time I would have to wait for my car Werner Mazda was friendly and timely. My very favorite part of my visit was the waiting room, I was dreading the time I would have to wait for my car BUT they have this incredible vibrating chair ...I was good!!!! More
Going above and beyond! I bought a CX-5 from Werner Mazda last June, which was a made a nice, professional experience by our sales guy, Mike Heintz and have since returned tw I bought a CX-5 from Werner Mazda last June, which was a made a nice, professional experience by our sales guy, Mike Heintz and have since returned twice for routine service. The Service Dept. is A+ all the way! The staff is friendly and competent. I get in and get out without all the "extras" that my other dealership would seem to find when I would take my previous car in for an oil change. They even wash the car before giving it back to you. The waiting area is comfortable and stocked with beverages and snacks for your choosing. I asked them to look at a minor problem, which, not only did they spend some time on it to make sure that it wasn't really a problem but they did not charge me to look at it, unlike my previous dealer who would charge me $80.00 just to look at anything, however minor. I love this dealership! Werner truly has the meaning of customer service down. More
Lied about unneeded repair Werner Mazda is dishonest with their customers in order to increase their profits and I encourage those of you reading this to avoid doing business wi Werner Mazda is dishonest with their customers in order to increase their profits and I encourage those of you reading this to avoid doing business with Werner Mazda. I had this dealership take a look at my vehicle as I believed it was having transmission issues, it turns out that it was not, but one of the things they told me they wanted to replace was a "leaky valve cover gasket" and it would be $182.00. Before having any work done I had my father who has been an automotive technician for over 30 years take a look at it, and it turns out there was nothing wrong with the valve cover gasket. They blatantly lied to me to make money off an unneeded repair, likely assuming they could get away with it as I am a 23 year old female. More
Went in for inspection and oil change Everything was done to my satisfaction and a timely manner. I also loved the massage chair while i was waiting!! Thanks for a great day. Everything was done to my satisfaction and a timely manner. I also loved the massage chair while i was waiting!! Thanks for a great day. More