Werner Mazda - Service Center

State Inspection I was told I needed a new rotor, brake pads, and that my turbo was about to fail. I was crushed and spent a day trying to decide what I should do. I was told I needed a new rotor, brake pads, and that my turbo was about to fail. I was crushed and spent a day trying to decide what I should do. So I went for a second opinion with a mechanic I trust 100% Nothing wrong with my brakes, they passed inspection. Nothing wrong with my turbo either so I’m left speechless. I can’t understand how your mechanic came to these serious conclusions without being 100% sure he was right. I was strongly considering a new purchase from your dealership, I was really hoping to get a good experience. And I hate to base my decision on this one experience but 1st impressions speak loudest. I’ll never come back there, ever. More

Vehicle Repairs I have a better understanding of the process. The relationship between the insurance company, and the dealership. Still unclear about warranties, and I have a better understanding of the process. The relationship between the insurance company, and the dealership. Still unclear about warranties, and if I needed to get the work done at Werner Mazda. At the end of the day, the car got fixed. I appreciate them detailing my vehicle prior to pick up. More

Annual Inspection I have had my Miata serviced at Werner for 8 years now. Each time the service has been exceptional at reasonable cost, without the typical up selling I have had my Miata serviced at Werner for 8 years now. Each time the service has been exceptional at reasonable cost, without the typical up selling of services found at many dealers. Very honest and knowledgeable staff. Werner is my continuing choice for service. More

Very efficient & helpful Installed towing hitch & wiring, reasonable quote, efficient scheduling & loaner car, also updated system and ordered minor warranty part for later in Installed towing hitch & wiring, reasonable quote, efficient scheduling & loaner car, also updated system and ordered minor warranty part for later install. Couldn't really ask for more (other than a Mazda loaner vs and Enterprise loaner -- it'd be good to check out different models) More

Awesome service!! Very helpful and informative about what my car needed to be fixed. The video that they showed me on a IPad of my car and what needed to be replaced/fi Very helpful and informative about what my car needed to be fixed. The video that they showed me on a IPad of my car and what needed to be replaced/fixed was great while they explained it and showed the condition of the part was helpful. Jessica was very helpful in getting me a loaner car and finding me a discount for the work being done. More

Wiper recall Service was prompt & courteous. My service advisor was polite and thanked me for my business. The waiting area was clean and comfortable. I love that Service was prompt & courteous. My service advisor was polite and thanked me for my business. The waiting area was clean and comfortable. I love that you washed my car. Thanks More

Great experience!! So far it has been a pleasure to do business with. Rachael and James in parts are very friendly and give me as much information as possible when it co So far it has been a pleasure to do business with. Rachael and James in parts are very friendly and give me as much information as possible when it comes to my vehicle, and Jess in service was very professional and always gave a good overview of what I needed. Looking forward to do business again. Thank you!!! More

Great service experience. Thank you Ken! Ken, my service manager, was very thorough, consultative, friendly and professional. He went the extra mile to secure the new tires I wanted, and I re Ken, my service manager, was very thorough, consultative, friendly and professional. He went the extra mile to secure the new tires I wanted, and I really appreciate the level of service and attention I received from him. A credit to the Werner Mazda brand! More

No other like it! Just do it. Some one needs to go in and see this place. Nicest people. Be d way over backwards is to say the least. I'm a pro at buying g cars Just do it. Some one needs to go in and see this place. Nicest people. Be d way over backwards is to say the least. I'm a pro at buying g cars and I'm not 70 and I'm as cheap as they come. Best made car I've owned and will not waste my time elsewhere! Service dept is beyond amazing More

Great Service Department Went in for an oil change the customer service was Great! Wait time was around 45 minutes car came out washed and vacuumed. Waiting room was a plus. Went in for an oil change the customer service was Great! Wait time was around 45 minutes car came out washed and vacuumed. Waiting room was a plus. More