1,641 Reviews of Werner Mazda - Service Center
Good service Just brought my new Mazda 6 for it's first service. Just drive in the bay, sign a paper or two and bam! Go relax in the comfortable lounge. Good exper Just brought my new Mazda 6 for it's first service. Just drive in the bay, sign a paper or two and bam! Go relax in the comfortable lounge. Good experience. More
July 30, 2019 This appointment was for my 2016 Mazda6 55,000 mile maintenance and reconditioning. I was greeted promptly at 7:30 without delay and my order (submitt This appointment was for my 2016 Mazda6 55,000 mile maintenance and reconditioning. I was greeted promptly at 7:30 without delay and my order (submitted online) was accurate. I was given a 3:30 pick-up time as the reconditioning takes some time, but I decided to wait and work using the available WIFI from the waiting area. The waiting area is a little cramped but snacks, coffee and bottled water are available. At about 10:30 I noticed my vehicle parked in the lot, but I wasn't notified my car was ready until 10:55 by text. Of course, this was much earlier than expected, but I should have been notified sooner since I was in the waiting room. As usual, I did my car very clean inside and out, and ready to go. Overall, I am very pleased with the service I receive from Werner Mazda. Dave O. More
Great Experience I leased my first vehicle in February. Rob Herring was awesome to work with and did everything he could to get me exactly what I wanted and a fair tr I leased my first vehicle in February. Rob Herring was awesome to work with and did everything he could to get me exactly what I wanted and a fair trade. I couldn't be happier. All the staff that I worked with, Rob, Rich & Jay were very personable and I had a great experience. My first oil change/tire rotation was complimentary and again, service was excellent. Thank you Jess! It's been a pleasure to work with Mazda Werner and would highly recommend them. More
Consistently great service I've been using Werner to service all of my vehicles including non-Mazda for several years now and the service is always very good. The staff are all I've been using Werner to service all of my vehicles including non-Mazda for several years now and the service is always very good. The staff are all pleasant and professional and the work is always done right the first time. More
Great service experience Recently purchased a used Mazda from Werner for my daughter. A few days after purchase there was an issue that required service. Called and they wer Recently purchased a used Mazda from Werner for my daughter. A few days after purchase there was an issue that required service. Called and they were happy to arrange a loaner car and try to fit me in that day or the next day. Since I was at work I didn't drop the car off until after service had closed but that was no problem, they got me my loaner and I was off. Car was ready by mid morning the next day and we were back on the road. More
Stellar, trustworthy service I can't speak highly enough of the service department at Werner Mazda. They are trustworthy and reliable, and everyone I interact with is professional I can't speak highly enough of the service department at Werner Mazda. They are trustworthy and reliable, and everyone I interact with is professional and knowledgeable. More
Timely Service and Responsive Service Reps This is about my fifth or sixth service visit here. My car has always been taken in at the scheduled time and the work completed reasonably close to This is about my fifth or sixth service visit here. My car has always been taken in at the scheduled time and the work completed reasonably close to the promised time frame. The service reps are always courteous and helpful. More
Reliable Always courteous, reliable, professional. I know my Mazda will receive first rate service. I can trust them to give me a straight forward correct diag Always courteous, reliable, professional. I know my Mazda will receive first rate service. I can trust them to give me a straight forward correct diagnosis and provide me the best solution to resolve any issues. More
Never routine and always pleasant Love Werner and sad to be leaving NH..will not find another dealer and service team like them. Going to miss them all. Donna you are the best! Love Werner and sad to be leaving NH..will not find another dealer and service team like them. Going to miss them all. Donna you are the best! More
Seevice Service was good and done in a timely fashion. I would recommend your service department to other Mazda owners. The amenities in the waiting room are Service was good and done in a timely fashion. I would recommend your service department to other Mazda owners. The amenities in the waiting room are nice as well. Glad to see a new or reverb is massage chair it works great. More