1,643 Reviews of Werner Mazda - Service Center
another great appointment. I have never had a bad experience dealing with Werner Mazda. Jess the service person is a complete professional, She explains everything that is happe I have never had a bad experience dealing with Werner Mazda. Jess the service person is a complete professional, She explains everything that is happening with your vehicle so well, She always pleasant and easy to deal with. I will continue to use Werner Mazda and would also recommend it highly to friends and family More
Service rep Jess Kinney is the best I’m 68 years old and obviously have owned a lot of vehicles over the last 50+ years and dealt with many service departments and repair places. I can’t I’m 68 years old and obviously have owned a lot of vehicles over the last 50+ years and dealt with many service departments and repair places. I can’t remember dealing with a more pleasant, helpful and knowledgeable rep than Jess. I told her how easy she made the experience and that she is definitely in the right job. I have dealt with Jess many times over the past year and had similar experiences. I have the same praise for David Lee who sold me my CX5. He’s helped me out several times since. Back in 2011 I went to Werner to purchase a Mazda 3 and was so mistreated by the sales rep that I went to Nashua and purchased the car from Tulley. I swore I would never go back to Werner until my brother-in-law purchased a CX5 at Werner and told me things had changed. I decided to give you a second chance and I’m glad I did. Keep up the good work. I will spread the word. Please thank Jess again for me. Also a service station tried to overcharge me for the repairs. Jess saved me over $800 in unnecessary work they would have done on my 2011 Mazda 3. More
Great team Very good customer service and friendly,John and Jessica and Eric they greet me in a professional and warm way.Good luck guys.🙏.I trust this team and Very good customer service and friendly,John and Jessica and Eric they greet me in a professional and warm way.Good luck guys.🙏.I trust this team and i appreciate hem a lot. More
Mazda CX5 service Everyone at this dealership goes out of their way to help you in anyway possible. They informed as to the nature of the service and how much it was Everyone at this dealership goes out of their way to help you in anyway possible. They informed as to the nature of the service and how much it was going cost. They were professional and pleasant at all times. More
Was in and out within the exact time frame told. I like Werner Service. Price is competitive and service is good. The wash my car and vacuum the rugs. They finished the job in the time that they t I like Werner Service. Price is competitive and service is good. The wash my car and vacuum the rugs. They finished the job in the time that they told me. No wasted time! More
Pet friendly Both the service staff and sales staff was great about welcoming my puppy to hang with me during a recent service visit. Always a pleasure coming in : Both the service staff and sales staff was great about welcoming my puppy to hang with me during a recent service visit. Always a pleasure coming in :) More
Great Deal on Tires! Thanks to Jess I was alerted to a great upcoming tire sale from Mazda. I got four tires for the price of three! I had comparison shopped so I knew I Thanks to Jess I was alerted to a great upcoming tire sale from Mazda. I got four tires for the price of three! I had comparison shopped so I knew I got a terrific deal. More
Quick and Easy I was able to get my vehicle serviced on a weekend I was out of town. Even though the service department was booked up they were able to fit me in. I I was able to get my vehicle serviced on a weekend I was out of town. Even though the service department was booked up they were able to fit me in. I dropped my truck off Friday afternoon and was able to pick it up on Sunday. Werner Mazda was extremely accommodating! More
Excellent experience Had new tires installed and had vehicle detailed. Work done well, tires are great, smooth ride, quiet. Detailing was outstanding. Looked brand new. Je Had new tires installed and had vehicle detailed. Work done well, tires are great, smooth ride, quiet. Detailing was outstanding. Looked brand new. Jess was very helpful in explaining my tire options. They also updated my nav card for me.....which is time consuming for me. More
Quick and on time Good service and done quickly. Went for a recall. Washed and cleaned car, an extra!. Will be back. David Lee is a nice salesperson and always av Good service and done quickly. Went for a recall. Washed and cleaned car, an extra!. Will be back. David Lee is a nice salesperson and always available to chat. More