1,643 Reviews of Werner Mazda - Service Center
I was there almost 2 hours for an inspection...way too long. The service could have been a bit quicker. I was the only person in the waiting area. Not sure the people I work with so I don’t feel it is app long. The service could have been a bit quicker. I was the only person in the waiting area. Not sure the people I work with so I don’t feel it is appropriate for me to rate anyone but can’t submit the review without doing so. More
Great customer service. Clean and organized dealership. Professional group of people. All have a smile and ready to greet customers coming in to buy cars or for service. Professional group of people. All have a smile and ready to greet customers coming in to buy cars or for service. More
Great job Lorri Moore! You made it stress free and were very friendly and fair. I'm very impressed with every aspect of the Service department. very friendly and fair. I'm very impressed with every aspect of the Service department. More
Service was fine but you don't offer rust treatment service for our mazda and I think is an important aspect of optimun maintenence. This is my only advice. service for our mazda and I think is an important aspect of optimun maintenence. This is my only advice. More
Very pleased with getting my car fixed during a recall. I made the appointment easily and wit a loaner vehicle it wasn’t an inconvenience at all. made the appointment easily and wit a loaner vehicle it wasn’t an inconvenience at all. More
The video was great! Thank you. I am very impressed by this dealership in all areas From sales to service. I appreciate the reminders I get and the attention to detail. this dealership in all areas From sales to service. I appreciate the reminders I get and the attention to detail. More
Very easy to schedule appointment online. The staff is courteous and the work was done properly on time and professionally. I leased the car from them and I will continue to take the car back for service courteous and the work was done properly on time and professionally. I leased the car from them and I will continue to take the car back for service here. More
As usual, the maintenance and replacement parts we recommended, replaced and the car is in great shape. Really enjoy driving in,talking with the service writers and the manager. A pleasure to do busin recommended, replaced and the car is in great shape. Really enjoy driving in,talking with the service writers and the manager. A pleasure to do business with Lorri, Russ and Dylan..Rachel the parts manager had the parts for my car in stock and in about an hour everything was back up to specification. Always a job well done! More
Service was prompt and professional. Work was completed on the promised time and car was nicely washed. I would like to see some vending machines with soft drinks/water and snacks available for the custom on the promised time and car was nicely washed. I would like to see some vending machines with soft drinks/water and snacks available for the customers. More
David was so kind and attentive to our needs. My son’s first car. David made sure he understood the functions inside and out/ top to bottom. The safety features brought my husband and I peace of mind. My first car. David made sure he understood the functions inside and out/ top to bottom. The safety features brought my husband and I peace of mind. My son has always been a worrier about the actions of others while driving, the sensors definitely brought him comfort. And of course he loves the technology and sporty look. Win win for all. Negotiated new tires. To our surprise balancing and alignment were also included. Definitely the most positive experience we’ve ever had buying a car. We will be back to see David when the need arises. I’ve been telling all my friends as well. Hopefully will bring additional well deserved business your way. We are an hour away, and will happily return when it comes time to service the car. More