1,642 Reviews of Werner Mazda - Service Center
Very nice dealership with great service staff. They are reliable with maintaining my vehicle on a regular basis. They review all recommended maintenance with you for approval and additional costs related. reliable with maintaining my vehicle on a regular basis. They review all recommended maintenance with you for approval and additional costs related. More
The team was able to provide the service I required at a better price than the normal dealership that I go to. The team was extremely helpful in pricing things out, scheduling service, and setting me up wit better price than the normal dealership that I go to. The team was extremely helpful in pricing things out, scheduling service, and setting me up with a loaner as the facility lost power on the day of service. I look forward to using Werner in the future for my service needs. More
Outstanding service. Finally, someone gets it. Friendly transparent service with attention to detail and customer focused. I wouldn't hesitate going back. Have dealt with several other dealers in the past. transparent service with attention to detail and customer focused. I wouldn't hesitate going back. Have dealt with several other dealers in the past. This department gets high marks in my opinion More
Everyone was very professional, efficient. Well organized from moment making appointment, to email reminder to greeting when drive up. Every detail explained and work done in timely manner. organized from moment making appointment, to email reminder to greeting when drive up. Every detail explained and work done in timely manner. More
The experience was wonderful. Traditionally the car buying process has you in the front of the house, and it’s true w service too!! AND my car was washed and vacuumed! buying process has you in the front of the house, and it’s true w service too!! AND my car was washed and vacuumed! More
From start to finish every experience is amazing at Werner Mazda. Every staff member is pleasant, welcoming, and knowledgeable. They make you feel like family. Werner Mazda. Every staff member is pleasant, welcoming, and knowledgeable. They make you feel like family. More
I have been servicing my 2016 Mazda CX-5 at Werner for 4 1/2 years. All the service writers are friendly and attentive. The mechanics are conscientious and provide excellent, transparent service, emaili 1/2 years. All the service writers are friendly and attentive. The mechanics are conscientious and provide excellent, transparent service, emailing you a video of their walkthrough as they do their "full circle inspection" of the vehicle. This walkthrough alerts the customer that either a maintenance item needs immediate attention or an issue may develop and should be monitored. Werner has not recommend repairs that are not needed to me ever. Werner employs honest and attentive employees, which truly put the customer's needs first. If something goes wrong, they are considerate and actively make it right for the customer. I highly recommend Werner Mazda for all your servicing needs. I will write a subsequent review of the sales process at Werner when I purchase a vehicle from them. More
Love the experience with this dealership, I've been buying parts for my Mazda3 for several years now and always love the service. Just purchased a new Mazda3 from them and had such a great experience t buying parts for my Mazda3 for several years now and always love the service. Just purchased a new Mazda3 from them and had such a great experience that we closed the deal within hours from first contact. More
As usual, great service, attention to detail and interest in getting a good job done. They consistently deliver a good work and take care of the customer. in getting a good job done. They consistently deliver a good work and take care of the customer. More