1,700 Reviews of Werner Mazda - Service Center
Shannon is very attentive to customers, polite and accurate in estimates.I like working with her a lot! Best regards, Roman Drachev. accurate in estimates.I like working with her a lot! Best regards, Roman Drachev. More
This is my 3rd vehicle I’m sure that’s says plenty! Everyone is Great! Everyone is Great! More
Russ was friendly and professional. He took the time to explain the issue with my vehicle, understand my position, and worked with me to achieve a resolution. He offered transportation He took the time to explain the issue with my vehicle, understand my position, and worked with me to achieve a resolution. He offered transportation without me needing to ask and that process was seamless. He also got my vehicle back to me earlier than expected which was a huge plus! More
Thought it was very expensive to get a new key fob. They did it and it worked but apparently they needed to do an inspection and did a car wash as well. I know that went into the labor cost so felt bli They did it and it worked but apparently they needed to do an inspection and did a car wash as well. I know that went into the labor cost so felt blindsided that I couldn’t decline these services I never asked for. More
Simple, routine 10K service. Went smoothly with zero issues. Brought a book and waited comfortably at the dealership, with Shannon keeping me apprised. The inspection video was p Went smoothly with zero issues. Brought a book and waited comfortably at the dealership, with Shannon keeping me apprised. The inspection video was particularly helpful (and reassuring). A relaxed environment, helpful and professional staff (kudos to Ms. Fogarty) and before I knew it, the job was complete. And complimentary to boot! What’s better than that? I definitely plan to continue to have my vehicle serviced by Werner Mazda. It only makes sense. More
The service and communication were fantastic! Glad to have this Mazda dealership so close to home for servicing my Miata! Glad to have this Mazda dealership so close to home for servicing my Miata! More
I had a very good experience bringing my CX-50 in for service. Great dealing with Lorri Schofield! Car was returned quickly and nice and clean. service. Great dealing with Lorri Schofield! Car was returned quickly and nice and clean. More
Oil change appointment went very smoothly. All staff were professional and helpful. I would go again All staff were professional and helpful. I would go again More
Friendly and quick service. Nice waiting area for customers. I liked that they sent me a video of my car. Nice waiting area for customers. I liked that they sent me a video of my car. More
Planned to go to Tulley's because it is 15 minutes closer to home. However the interaction with Tully was once again substandard so I went back to Werner Mazda again. You've think I was learn my lesson.... to home. However the interaction with Tully was once again substandard so I went back to Werner Mazda again. You've think I was learn my lesson..... More